This bingo card has a free space and 24 words: RED Call, Schedule Colonoscopy, Pt says, "Is that your first available"?, Pt cancels or reschedules appointment, Schedule urgent appointment, Had to check for a F&F Form, Caller says "thank you" for anything, Transfer call to Registration, Send IB to MPU RN, PT has the same Birthday as you, Had to break the glass, Called the wrong dept., Caller Laughed or Made a Joke, Pt had Prep questions, Call Dropped, Schedule EGD w/ Colon, Scheduled 2 patients on 1 call, Schedule EGD, Send IB to provider, Pt calls regarding Order/Fax, Pt asks Questions about Insurance or Autho., Interpreter Needed for Call, Adv. Scheduling call and Sent portal Activation Code.
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