(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Faxed RMA Dental Policy successfully.
Doesn't have member ID ready on B&E call.
Caller tells you a lot more info than needed to assist.
Caller cusses.
Emailed a list of UHC providers to a traveler.
Walked caller through downloading EOB from portal.
Had to get new batteries for wireless mouse.
Take over 50 calls in a day.
Have to send a claim back for review.
Member has another insurance.
Caller sneezes.
Emailed pharmacy@ to place override.
TPC had the claim # and specific question about the claim.
Caller disconnected.
Caller's name begins with R.
Faxed or emailed ACH form for ACH Hold payment.
Unable to locate claim or member in tango.
Caller calls you by the wrong name.
Kid crying or dog barking in the background.
Provider complains about EOBs or Claims portal format.
