(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Provider complains about EOBs or Claims portal format.
Have to send a claim back for review.
Member has another insurance.
Caller disconnected.
Take over 50 calls in a day.
Walked caller through downloading EOB from portal.
Caller tells you a lot more info than needed to assist.
Kid crying or dog barking in the background.
TPC had the claim # and specific question about the claim.