(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Had to get new batteries for wireless mouse.
Caller's name begins with a J.
Emailed a list of UHC providers to a traveler.
Provider complains about EOBs or Claims portal format.
Caller cusses.
Caller tells you a lot more info than needed to assist.
Emailed pharmacy@ to place override.
Caller sneezes.
TPC had the claim # and specific question about the claim.
Provider wants to appeal instead of retro-auth.
Doesn't have member ID ready on B&E call.
Kid crying or dog barking in the background.
Faxed or emailed ACH form for ACH Hold payment.
Unable to locate claim or member in tango.
Over ten minute phone call.
Have to send a claim back for review.
Caller disconnected.
Caller's name begins with R.
Caller puts you on hold.
Faxed RMA Dental Policy successfully.
Walked caller through downloading EOB from portal.
