(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Issue due to user/workflow error
Learned new INI while troubleshooting
Brought to CAB
EPIC written all caps
Optimization request
Needed an RA
Linked a tip sheet
Used a Galaxy guide to find solution
End user says they're all set before you even got a chance to try to help them
Closed the same day it was opened
Closed 2+ tickets with same build update
Used the team OneNote to help find info
"Can you please provide a patient example"
Manual build update
Worked with Epic AC/AM or TS to solve issue
Net new workflow build
Called user & closed ticket while on phone
Hijacked the user to reproduce issue
Solution rejection turned into solution accept-ion
Resolved an MAH ticket
Closed ticket that had been reassigned to 2+ teams before receiving
