(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Manual build update
Used the team OneNote to help find info
Hijacked the user to reproduce issue
EPIC written all caps
Linked a tip sheet
Used a Galaxy guide to find solution
Closed ticket that had been reassigned to 2+ teams before receiving
Optimization request
Called user & closed ticket while on phone
End user says they're all set before you even got a chance to try to help them
Closed the same day it was opened
Brought to CAB
Net new workflow build
Issue due to user/workflow error
"Can you please provide a patient example"
Resolved an MAH ticket
Learned new INI while troubleshooting
Opened SLG for issue
Reassigned ticket to correct team
Needed an RA
Closed 2+ tickets with same build update
Collab'ed with another team to solve issue
Worked with Epic AC/AM or TS to solve issue
Solution rejection turned into solution accept-ion
