(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Can you please provide a patient example"
Resolved an MAH ticket
Reassigned ticket to correct team
Collab'ed with another team to solve issue
Worked with Epic AC/AM or TS to solve issue
Closed 2+ tickets with same build update
Learned new INI while troubleshooting
Used a Galaxy guide to find solution
Opened SLG for issue
Manual build update
Optimization request
Issue due to user/workflow error
Net new workflow build
Brought to CAB
EPIC written all caps
Hijacked the user to reproduce issue
Closed ticket that had been reassigned to 2+ teams before receiving
Called user & closed ticket while on phone
Linked a tip sheet
Used the team OneNote to help find info
Needed an RA
End user says they're all set before you even got a chance to try to help them
Solution rejection turned into solution accept-ion
