(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Hijacked the user to reproduce issue
"Can you please provide a patient example"
Linked a tip sheet
End user says they're all set before you even got a chance to try to help them
Resolved an MAH ticket
Opened SLG for issue
Brought to CAB
Worked with Epic AC/AM or TS to solve issue
Issue due to user/workflow error
Used a Galaxy guide to find solution
Closed 2+ tickets with same build update
Closed the same day it was opened
Reassigned ticket to correct team
Solution rejection turned into solution accept-ion
Learned new INI while troubleshooting
Net new workflow build
Used the team OneNote to help find info
Called user & closed ticket while on phone
Manual build update
Collab'ed with another team to solve issue
Optimization request
Needed an RA
EPIC written all caps
Closed ticket that had been reassigned to 2+ teams before receiving
