This bingo card has a free space and 24 words: Closed the same day it was opened, Solution rejection turned into solution accept-ion, End user says they're all set before you even got a chance to try to help them, Reassigned ticket to correct team, Collab'ed with another team to solve issue, Brought to CAB, EPIC written all caps, Closed 2+ tickets with same build update, Issue due to user/workflow error, Called user & closed ticket while on phone, Opened SLG for issue, Worked with Epic AC/AM or TS to solve issue, Manual build update, Used a Galaxy guide to find solution, Needed an RA, Used the team OneNote to help find info, Linked a tip sheet, Resolved an MAH ticket, Learned new INI while troubleshooting, "Can you please provide a patient example", Hijacked the user to reproduce issue, Optimization request, Closed ticket that had been reassigned to 2+ teams before receiving and Net new workflow build.
Support Bingo | Support Bingo | Beat the Heat - EMT | UNC ISD Bingo | Customer Service Week 2022
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