(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
Excuses salespeople give for losing accounts
The Profound Role of Service
Service and sincerity are the keys to winning back lost accounts.
Customer follow-up adds value.
Maximize your current customer base
Maximizing current customers
Always take responsibility and make it right.
The process never ends with a sale
Utilize cross-selling or up-selling to current customers.
The 8th Step in the Relationship Selling Cycle
Set goals for regular follow-up and stay top of mind.
Customer Service Statistics
Winning back lost customers
The value of customer retention
Standing out from the crowd
A plan for tracking
The Follow-up
Dealing with angry customers
Adding Value
Service after the sale can be more critical than the sale itself.
4 keys to consumer retention
A buying decision is a one-time action unless you turn it into a habit with follow-up.
