(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Dealing with angry customers
Adding Value
Customer Service Statistics
Maximize your current customer base
The value of customer retention
Standing out from the crowd
The Profound Role of Service
The process never ends with a sale
Excuses salespeople give for losing accounts
The Follow-up
The 8th Step in the Relationship Selling Cycle
4 keys to consumer retention
Maximizing current customers
Utilize cross-selling or up-selling to current customers.
Winning back lost customers
Set goals for regular follow-up and stay top of mind.
Customer follow-up adds value.
A plan for tracking
Service after the sale can be more critical than the sale itself.
Service and sincerity are the keys to winning back lost accounts.
A buying decision is a one-time action unless you turn it into a habit with follow-up.
