(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer follow-up adds value.
Customer Service Statistics
Maximizing current customers
The value of customer retention
Utilize cross-selling or up-selling to current customers.
Adding Value
4 keys to consumer retention
The Profound Role of Service
Always take responsibility and make it right.
Dealing with angry customers
Set goals for regular follow-up and stay top of mind.
A plan for tracking
Excuses salespeople give for losing accounts
The 8th Step in the Relationship Selling Cycle
Maximize your current customer base
Service after the sale can be more critical than the sale itself.
Service and sincerity are the keys to winning back lost accounts.
Standing out from the crowd
The process never ends with a sale
A buying decision is a one-time action unless you turn it into a habit with follow-up.
