(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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A buying decision is a one-time action unless you turn it into a habit with follow-up.
Excuses salespeople give for losing accounts
Winning back lost customers
Customer Service Statistics
Adding Value
Utilize cross-selling or up-selling to current customers.
The Profound Role of Service
Set goals for regular follow-up and stay top of mind.
The value of customer retention
Customer follow-up adds value.
A plan for tracking
4 keys to consumer retention
Maximizing current customers
Maximize your current customer base
Service and sincerity are the keys to winning back lost accounts.
Standing out from the crowd
The Follow-up
The 8th Step in the Relationship Selling Cycle
The process never ends with a sale
Service after the sale can be more critical than the sale itself.
