(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Maximizing current customers
Excuses salespeople give for losing accounts
Customer follow-up adds value.
Utilize cross-selling or up-selling to current customers.
Dealing with angry customers
Customer Service Statistics
The value of customer retention
A plan for tracking
Maximize your current customer base
Adding Value
Winning back lost customers
The Profound Role of Service
Service and sincerity are the keys to winning back lost accounts.
The Follow-up
The process never ends with a sale
4 keys to consumer retention
Always take responsibility and make it right.
Set goals for regular follow-up and stay top of mind.
The 8th Step in the Relationship Selling Cycle
A buying decision is a one-time action unless you turn it into a habit with follow-up.
Service after the sale can be more critical than the sale itself.
