This bingo card has 22 words: The Follow-up, The 8th Step in the Relationship Selling Cycle, The Profound Role of Service, Customer Service Statistics, Standing out from the crowd, Adding Value, 4 keys to consumer retention, Maximizing current customers, Maximize your current customer base, Winning back lost customers, Dealing with angry customers, Excuses salespeople give for losing accounts, A plan for tracking, The process never ends with a sale, The value of customer retention, Service after the sale can be more critical than the sale itself., Customer follow-up adds value., A buying decision is a one-time action unless you turn it into a habit with follow-up., Set goals for regular follow-up and stay top of mind., Utilize cross-selling or up-selling to current customers., Service and sincerity are the keys to winning back lost accounts. and Always take responsibility and make it right..
Chapter 15 | Customer Service Bingo | May HY Bingo | Sales Bar Hoppers | Sales Bar Hoppers
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