(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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How was the call for you today?
Close all CRM tasks that are still open.
Ask a customer how their day is going
Added vulnerability where applicable
Do not use any negative phrases on a call
Agree callback with customer to improve FTR
Log dissat/complaint where applicable
Make brews for the team.
Have less than 3 short outbound calls.
Complete more than 1 chase on an account.
Have no short calls in a day.
Take ownership of a call when a colleague has previously dealt with it.
