(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Have no short calls in a day.
Wish customer a lovely day
Close complaint same day
Close all CRM tasks that are still open.
Send 3 trustpilots
Added vulnerability where applicable
Agree callback with customer to improve FTR
Log dissat/complaint where applicable
Make brews for the team.
Take 30 inbound calls
Have less than 3 short outbound calls.
Do not use any negative phrases on a call
Ask a customer how their day is going
How was the call for you today?
Take ownership of a call when a colleague has previously dealt with it.
