(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Complete more than 1 chase on an account.
Added vulnerability where applicable
How was the call for you today?
Have no short calls in a day.
Have less than 3 short outbound calls.
Do not use any negative phrases on a call
Close complaint same day
Log dissat/complaint where applicable
Take 30 inbound calls
Wish customer a lovely day
Agree callback with customer to improve FTR
Take ownership of a call when a colleague has previously dealt with it.
