(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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100% QA -send me date, time of call and #
Family of 4
Value statement on Non Priority Call
Pt born the same month as you
100% QA- randomly
Schedule additional off a transfer
Schedule 30 NPA's
Family of 3
Reach out to me or a peer for help with scripting
Schedule surrounding after closest office is booked
Implants - asking price
Schedule kid with Medicaid
Schedule call with "mass health"- proper scripting used
Schedule in ND or CA
Medicaid Call scheduled
Schedule Denture call
“I’m calling for my son/daughter”
“child” is 45+
Pt has the same name as you or a team mate
NPDT % over 50 - full shift
Overcome "I won't schedule unless I know about my insurance"
No pausing on LL/QA
Redirect and assertive on LL
Post scripting you wrote yourself in the team chat
