Schedule callwith "masshealth"-properscripting usedFamilyof 3Schedulesurroundingafter closestoffice isbookedRedirectandassertiveon LLNopausingon LL/QA Overcome "Iwon't scheduleunless I knowabout myinsurance"Post scriptingyou wroteyourself inthe team chatImplants- askingpriceFamilyof 4Schedule "Ineed today"-but did nothave todayScheduleadditionaloff atransferPt bornthe samemonth asyouSchedulein ND orCASchedule30 NPA'sValuestatementon NonPriority Call100% QA -send medate, timeof call and #ScheduleDenturecallNPDT %over 50 -full shift“I’m calling formyson/daughter”“child” is 45+MedicaidCallscheduledReach out tome or a peerfor help withscriptingSchedulekid withMedicaid100%QA-randomlyPt has thesame nameas you or ateam mateSchedule callwith "masshealth"-properscripting usedFamilyof 3Schedulesurroundingafter closestoffice isbookedRedirectandassertiveon LLNopausingon LL/QA Overcome "Iwon't scheduleunless I knowabout myinsurance"Post scriptingyou wroteyourself inthe team chatImplants- askingpriceFamilyof 4Schedule "Ineed today"-but did nothave todayScheduleadditionaloff atransferPt bornthe samemonth asyouSchedulein ND orCASchedule30 NPA'sValuestatementon NonPriority Call100% QA -send medate, timeof call and #ScheduleDenturecallNPDT %over 50 -full shift“I’m calling formyson/daughter”“child” is 45+MedicaidCallscheduledReach out tome or a peerfor help withscriptingSchedulekid withMedicaid100%QA-randomlyPt has thesame nameas you or ateam mate

THANKFUL TIGGER NOVEMBER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule call with "mass health"- proper scripting used
  2. Family of 3
  3. Schedule surrounding after closest office is booked
  4. Redirect and assertive on LL
  5. No pausing on LL/QA
  6. Overcome "I won't schedule unless I know about my insurance"
  7. Post scripting you wrote yourself in the team chat
  8. Implants - asking price
  9. Family of 4
  10. Schedule "I need today"- but did not have today
  11. Schedule additional off a transfer
  12. Pt born the same month as you
  13. Schedule in ND or CA
  14. Schedule 30 NPA's
  15. Value statement on Non Priority Call
  16. 100% QA -send me date, time of call and #
  17. Schedule Denture call
  18. NPDT % over 50 - full shift
  19. “I’m calling for my son/daughter” “child” is 45+
  20. Medicaid Call scheduled
  21. Reach out to me or a peer for help with scripting
  22. Schedule kid with Medicaid
  23. 100% QA- randomly
  24. Pt has the same name as you or a team mate