Schedule callwith "masshealth"-properscripting usedPt has thesame nameas you or ateam mateFamilyof 4Schedulesurroundingafter closestoffice isbookedScheduleDenturecallValuestatementon NonPriority CallSchedulekid withMedicaidScheduleadditionaloff atransferMedicaidCallscheduledPt bornthe samemonth asyou100%QA-randomlyOvercome "Iwon't scheduleunless I knowabout myinsurance"Implants- askingpriceSchedule30 NPA'sRedirectandassertiveon LLReach out tome or a peerfor help withscriptingNPDT %over 50 -full shiftSchedulein ND orCA100% QA -send medate, timeof call and #“I’m calling formyson/daughter”“child” is 45+Familyof 3Nopausingon LL/QA Schedule "Ineed today"-but did nothave todayPost scriptingyou wroteyourself inthe team chatSchedule callwith "masshealth"-properscripting usedPt has thesame nameas you or ateam mateFamilyof 4Schedulesurroundingafter closestoffice isbookedScheduleDenturecallValuestatementon NonPriority CallSchedulekid withMedicaidScheduleadditionaloff atransferMedicaidCallscheduledPt bornthe samemonth asyou100%QA-randomlyOvercome "Iwon't scheduleunless I knowabout myinsurance"Implants- askingpriceSchedule30 NPA'sRedirectandassertiveon LLReach out tome or a peerfor help withscriptingNPDT %over 50 -full shiftSchedulein ND orCA100% QA -send medate, timeof call and #“I’m calling formyson/daughter”“child” is 45+Familyof 3Nopausingon LL/QA Schedule "Ineed today"-but did nothave todayPost scriptingyou wroteyourself inthe team chat

THANKFUL TIGGER NOVEMBER BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Schedule call with "mass health"- proper scripting used
  2. Pt has the same name as you or a team mate
  3. Family of 4
  4. Schedule surrounding after closest office is booked
  5. Schedule Denture call
  6. Value statement on Non Priority Call
  7. Schedule kid with Medicaid
  8. Schedule additional off a transfer
  9. Medicaid Call scheduled
  10. Pt born the same month as you
  11. 100% QA- randomly
  12. Overcome "I won't schedule unless I know about my insurance"
  13. Implants - asking price
  14. Schedule 30 NPA's
  15. Redirect and assertive on LL
  16. Reach out to me or a peer for help with scripting
  17. NPDT % over 50 - full shift
  18. Schedule in ND or CA
  19. 100% QA -send me date, time of call and #
  20. “I’m calling for my son/daughter” “child” is 45+
  21. Family of 3
  22. No pausing on LL/QA
  23. Schedule "I need today"- but did not have today
  24. Post scripting you wrote yourself in the team chat