(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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ending a call
After Call Work (ACW) and Dispositioning
attaching an existing encounter to a CRM
Create a CRM w/ an encounter
identify a new resource you didn't know existed (write name)
look up a member
creating a note
identify a new resource you didn't know existed (write name)
answering an inbound call
raising a flag
chatting with a patient
resolving tasks
create a CRM w/ no encounter
making a manual outbound call
identify a new resource you didn't know existed (write name)
adding a task to a CRM
resolving a CRM
addressing a CRM in the Supervisor Workqueue
completing a CRM/ Encounter
dispositioning a chat
conference call with patient and a 3rd party participant
