Care Concierge Shadowing Checklist

Care Concierge Shadowing Checklist Bingo Card
Preview

This bingo card has 25 words: identify a new resource you didn't know existed (write name), answering an inbound call, making a manual outbound call, After Call Work (ACW) and Dispositioning, conference call with patient and a 3rd party participant, using a call script, ending a call, look up a member, create a CRM w/ no encounter, Create a CRM w/ an encounter, attaching an existing encounter to a CRM, adding a task to a CRM, identify a new resource you didn't know existed (write name), creating a note, completing a CRM/ Encounter, resolving tasks, resolving a CRM, accepting a chat, chatting with a patient, raising a flag, ending a chat, dispositioning a chat, answering a flag, addressing a CRM in the Supervisor Workqueue and identify a new resource you didn't know existed (write name).

⚠ This card has duplicate items: identify a new resource you didn't know existed (write name) (2)

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