(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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G-Can't you just give me your admin credentials?
B-Getting called another name the whole call
N-Recruiter harasses tech directly in slack, ticket only created an hour ago
B-Complaining about a slow iPad, and has 15 applications open
I-Insists there is no typo in their NPI Number or Username (There is)
I-"i UsED to Be iN iT"
O-Forcing a provider to accept their keyboard isn't set up when trying to set up their iPad
I-Resolving an incident, and then proceeding to fall right back into another incident
G-"So I write the word NPI?"
N-"Password cannot be current password" error after a rant that they never received the password setup email
O-Insists they have logged in before, but have actually never logged in.
O-Provider says we have too many passwords/logins
N-I used to be in IT, I know how to do this (does it wrong)
I-User begins yelling immediately
N-Mixes up password and passcode even though its clearly displayed on the screen
G-Telling us how to do our job, but continuing to have the same issue
B-I don't want to do that, can't you?
I-tHis IS URGENT >:(((
N-Free!
G-60 calls in queue, DPS uses @here eight times instead of transferring
O-Provider insults Signify Health, and states they don't want to work for a company that isn't professional.
B-Says goodbye, and continues the conversation
B-User states they have restarted their iPad, but they just keep locking the screen instead
G-"Can I just hand you over to my *insert random person here*"
