Thankyou forholding.I'll put youthrough tothemanager'sofficeOnemomentplease.I'm afraidshe is outof theoffice.Could yourepeatthat,please?Holdthe line,please.Could youspell that,please?That will beall and thankyou for yourtime.I'm sorry. Ididn'tcatch that.May I askwho'scalling?Could Ihave yourname,please?Thanks forcalling andhave anice day.Theline isbusy.It'sspelled E-M-M-A.Emma.This isEmmaspeakingCould Iplease talkto yourmanager?Is thereanythingelse I canhelp youwith?Mynumber is678 9998212Onemoment,please.Goodmorning.How can Ihelp you?I think wehave a badconnection.I'm callingabout thead.Thankyou forholding.I'll put youthrough tothemanager'sofficeOnemomentplease.I'm afraidshe is outof theoffice.Could yourepeatthat,please?Holdthe line,please.Could youspell that,please?That will beall and thankyou for yourtime.I'm sorry. Ididn'tcatch that.May I askwho'scalling?Could Ihave yourname,please?Thanks forcalling andhave anice day.Theline isbusy.It'sspelled E-M-M-A.Emma.This isEmmaspeakingCould Iplease talkto yourmanager?Is thereanythingelse I canhelp youwith?Mynumber is678 9998212Onemoment,please.Goodmorning.How can Ihelp you?I think wehave a badconnection.I'm callingabout thead.

How to handle a phone call - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for holding.
  2. I'll put you through to the manager's office
  3. One moment please.
  4. I'm afraid she is out of the office.
  5. Could you repeat that, please?
  6. Hold the line, please.
  7. Could you spell that, please?
  8. That will be all and thank you for your time.
  9. I'm sorry. I didn't catch that.
  10. May I ask who's calling?
  11. Could I have your name, please?
  12. Thanks for calling and have a nice day.
  13. The line is busy.
  14. It's spelled E-M-M-A. Emma.
  15. This is Emma speaking
  16. Could I please talk to your manager?
  17. Is there anything else I can help you with?
  18. My number is 678 999 8212
  19. One moment, please.
  20. Good morning. How can I help you?
  21. I think we have a bad connection.
  22. I'm calling about the ad.