How to handle a phone call - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Could I have your name, please?
2. One moment, please.
3. I'm sorry. I didn't catch that.
4. This is Emma speaking
5. Could you spell that, please?
6. I think we have a bad connection.
7. May I ask who's calling?
8. Thanks for calling and have a nice day.
9. Is there anything else I can help you with?
10. Could you repeat that, please?
11. Thank you for holding.
12. Hold the line, please.
13. Good morning. How can I help you?
14. I'll put you through to the manager's office
15. That will be all and thank you for your time.
16. My number is 678 999 8212
17. I'm calling about the ad.
18. It's spelled E-M-M-A. Emma.
19. Could I please talk to your manager?
20. I'm afraid she is out of the office.
21. One moment please.
22. The line is busy.