I'm sorry. Ididn'tcatch that.I'm afraidshe is outof theoffice.Could youspell that,please?It'sspelled E-M-M-A.Emma.Is thereanythingelse I canhelp youwith?I'll put youthrough tothemanager'sofficeCould Iplease talkto yourmanager?May I askwho'scalling?Could Ihave yourname,please?Holdthe line,please.Mynumber is678 9998212Thanks forcalling andhave anice day.Thankyou forholding.Theline isbusy.That will beall and thankyou for yourtime.I think wehave a badconnection.I'm callingabout thead.Could yourepeatthat,please?This isEmmaspeakingOnemomentplease.Goodmorning.How can Ihelp you?Onemoment,please.I'm sorry. Ididn'tcatch that.I'm afraidshe is outof theoffice.Could youspell that,please?It'sspelled E-M-M-A.Emma.Is thereanythingelse I canhelp youwith?I'll put youthrough tothemanager'sofficeCould Iplease talkto yourmanager?May I askwho'scalling?Could Ihave yourname,please?Holdthe line,please.Mynumber is678 9998212Thanks forcalling andhave anice day.Thankyou forholding.Theline isbusy.That will beall and thankyou for yourtime.I think wehave a badconnection.I'm callingabout thead.Could yourepeatthat,please?This isEmmaspeakingOnemomentplease.Goodmorning.How can Ihelp you?Onemoment,please.

How to handle a phone call - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'm sorry. I didn't catch that.
  2. I'm afraid she is out of the office.
  3. Could you spell that, please?
  4. It's spelled E-M-M-A. Emma.
  5. Is there anything else I can help you with?
  6. I'll put you through to the manager's office
  7. Could I please talk to your manager?
  8. May I ask who's calling?
  9. Could I have your name, please?
  10. Hold the line, please.
  11. My number is 678 999 8212
  12. Thanks for calling and have a nice day.
  13. Thank you for holding.
  14. The line is busy.
  15. That will be all and thank you for your time.
  16. I think we have a bad connection.
  17. I'm calling about the ad.
  18. Could you repeat that, please?
  19. This is Emma speaking
  20. One moment please.
  21. Good morning. How can I help you?
  22. One moment, please.