This isEmmaspeakingThanks forcalling andhave anice day.I think wehave a badconnection.It'sspelled E-M-M-A.Emma.Theline isbusy.Onemomentplease.Onemoment,please.I'm sorry. Ididn'tcatch that.I'm afraidshe is outof theoffice.Goodmorning.How can Ihelp you?Could youspell that,please?I'll put youthrough tothemanager'sofficeMynumber is678 9998212Holdthe line,please.Could Iplease talkto yourmanager?Could yourepeatthat,please?Could Ihave yourname,please?Is thereanythingelse I canhelp youwith?May I askwho'scalling?Thankyou forholding.I'm callingabout thead.That will beall and thankyou for yourtime.This isEmmaspeakingThanks forcalling andhave anice day.I think wehave a badconnection.It'sspelled E-M-M-A.Emma.Theline isbusy.Onemomentplease.Onemoment,please.I'm sorry. Ididn'tcatch that.I'm afraidshe is outof theoffice.Goodmorning.How can Ihelp you?Could youspell that,please?I'll put youthrough tothemanager'sofficeMynumber is678 9998212Holdthe line,please.Could Iplease talkto yourmanager?Could yourepeatthat,please?Could Ihave yourname,please?Is thereanythingelse I canhelp youwith?May I askwho'scalling?Thankyou forholding.I'm callingabout thead.That will beall and thankyou for yourtime.

How to handle a phone call - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. This is Emma speaking
  2. Thanks for calling and have a nice day.
  3. I think we have a bad connection.
  4. It's spelled E-M-M-A. Emma.
  5. The line is busy.
  6. One moment please.
  7. One moment, please.
  8. I'm sorry. I didn't catch that.
  9. I'm afraid she is out of the office.
  10. Good morning. How can I help you?
  11. Could you spell that, please?
  12. I'll put you through to the manager's office
  13. My number is 678 999 8212
  14. Hold the line, please.
  15. Could I please talk to your manager?
  16. Could you repeat that, please?
  17. Could I have your name, please?
  18. Is there anything else I can help you with?
  19. May I ask who's calling?
  20. Thank you for holding.
  21. I'm calling about the ad.
  22. That will be all and thank you for your time.