Thanks forcalling andhave anice day.Goodmorning.How can Ihelp you?Is thereanythingelse I canhelp youwith?This isEmmaspeakingCould youspell that,please?I'm afraidshe is outof theoffice.I'm sorry. Ididn'tcatch that.Onemomentplease.Could Ihave yourname,please?Holdthe line,please.Mynumber is678 9998212Theline isbusy.Could yourepeatthat,please?Could Iplease talkto yourmanager?It'sspelled E-M-M-A.Emma.I think wehave a badconnection.Onemoment,please.May I askwho'scalling?I'll put youthrough tothemanager'sofficeThat will beall and thankyou for yourtime.Thankyou forholding.I'm callingabout thead.Thanks forcalling andhave anice day.Goodmorning.How can Ihelp you?Is thereanythingelse I canhelp youwith?This isEmmaspeakingCould youspell that,please?I'm afraidshe is outof theoffice.I'm sorry. Ididn'tcatch that.Onemomentplease.Could Ihave yourname,please?Holdthe line,please.Mynumber is678 9998212Theline isbusy.Could yourepeatthat,please?Could Iplease talkto yourmanager?It'sspelled E-M-M-A.Emma.I think wehave a badconnection.Onemoment,please.May I askwho'scalling?I'll put youthrough tothemanager'sofficeThat will beall and thankyou for yourtime.Thankyou forholding.I'm callingabout thead.

How to handle a phone call - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thanks for calling and have a nice day.
  2. Good morning. How can I help you?
  3. Is there anything else I can help you with?
  4. This is Emma speaking
  5. Could you spell that, please?
  6. I'm afraid she is out of the office.
  7. I'm sorry. I didn't catch that.
  8. One moment please.
  9. Could I have your name, please?
  10. Hold the line, please.
  11. My number is 678 999 8212
  12. The line is busy.
  13. Could you repeat that, please?
  14. Could I please talk to your manager?
  15. It's spelled E-M-M-A. Emma.
  16. I think we have a bad connection.
  17. One moment, please.
  18. May I ask who's calling?
  19. I'll put you through to the manager's office
  20. That will be all and thank you for your time.
  21. Thank you for holding.
  22. I'm calling about the ad.