(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Asked to make a vc note
Free!
responded to a metro bank customer
Did a FCR
Responded to 10 customers in a hour
Customer paid client directly
Move a payment date
Responded to a priority customer with 30 minutes
Give feedback to another team member
Took a payment over the phone
Worked a total of 3 live chats
Sent tailored signposting to customer
Asked about customer's past, present and future circumstances