(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer paid client directly
Took a payment over the phone
Sent tailored signposting to customer
Give feedback to another team member
Asked about customer's past, present and future circumstances
