Worked atotal of 3live chatsMove apaymentdateAsked 3affordabilityquestionsrespondedto a metrobankcustomerRespondedto 10customersin a hourRespondedto a prioritycustomerwith 30minutesCustomerpaid clientdirectlyAsked aboutcustomer'spast, presentand futurecircumstancesMove anaccount toServiceDeskUpdated acustomer'scontactinformationGivefeedback toanotherteammemberTook apaymentover thephoneDid aFCRAsked tomake avc noteSenttailoredsignpostingto customerFree!Worked atotal of 3live chatsMove apaymentdateAsked 3affordabilityquestionsrespondedto a metrobankcustomerRespondedto 10customersin a hourRespondedto a prioritycustomerwith 30minutesCustomerpaid clientdirectlyAsked aboutcustomer'spast, presentand futurecircumstancesMove anaccount toServiceDeskUpdated acustomer'scontactinformationGivefeedback toanotherteammemberTook apaymentover thephoneDid aFCRAsked tomake avc noteSenttailoredsignpostingto customerFree!

POWA OWA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked a total of 3 live chats
  2. Move a payment date
  3. Asked 3 affordability questions
  4. responded to a metro bank customer
  5. Responded to 10 customers in a hour
  6. Responded to a priority customer with 30 minutes
  7. Customer paid client directly
  8. Asked about customer's past, present and future circumstances
  9. Move an account to Service Desk
  10. Updated a customer's contact information
  11. Give feedback to another team member
  12. Took a payment over the phone
  13. Did a FCR
  14. Asked to make a vc note
  15. Sent tailored signposting to customer
  16. Free!