(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Move an account to Service Desk
Took a payment over the phone
Sent tailored signposting to customer
Move a payment date
Asked to make a vc note
Give feedback to another team member
Responded to 10 customers in a hour
Updated a customer's contact information
responded to a metro bank customer
Responded to a priority customer with 30 minutes
Did a FCR
Free!
Worked a total of 3 live chats
Customer paid client directly
Asked about customer's past, present and future circumstances