(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Did a FCR
Customer paid client directly
Responded to a priority customer with 30 minutes
Worked a total of 3 live chats
Free!
Responded to 10 customers in a hour
Asked to make a vc note
Move an account to Service Desk
responded to a metro bank customer
Move a payment date
Updated a customer's contact information
Give feedback to another team member
Asked 3 affordability questions
Sent tailored signposting to customer
Took a payment over the phone
Asked about customer's past, present and future circumstances
