Asked tomake avc noteFree!respondedto a metrobankcustomerDid aFCRRespondedto 10customersin a hourCustomerpaid clientdirectlyMove apaymentdateRespondedto a prioritycustomerwith 30minutesGivefeedback toanotherteammemberTook apaymentover thephoneWorked atotal of 3live chatsSenttailoredsignpostingto customerAsked aboutcustomer'spast, presentand futurecircumstancesMove anaccount toServiceDeskAsked 3affordabilityquestionsUpdated acustomer'scontactinformationAsked tomake avc noteFree!respondedto a metrobankcustomerDid aFCRRespondedto 10customersin a hourCustomerpaid clientdirectlyMove apaymentdateRespondedto a prioritycustomerwith 30minutesGivefeedback toanotherteammemberTook apaymentover thephoneWorked atotal of 3live chatsSenttailoredsignpostingto customerAsked aboutcustomer'spast, presentand futurecircumstancesMove anaccount toServiceDeskAsked 3affordabilityquestionsUpdated acustomer'scontactinformation

POWA OWA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked to make a vc note
  2. Free!
  3. responded to a metro bank customer
  4. Did a FCR
  5. Responded to 10 customers in a hour
  6. Customer paid client directly
  7. Move a payment date
  8. Responded to a priority customer with 30 minutes
  9. Give feedback to another team member
  10. Took a payment over the phone
  11. Worked a total of 3 live chats
  12. Sent tailored signposting to customer
  13. Asked about customer's past, present and future circumstances
  14. Move an account to Service Desk
  15. Asked 3 affordability questions
  16. Updated a customer's contact information