(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client needed guidance on how to run a report
Client says "well it did that before"
Client hangs up before call closing
SFx freezes in the middle of creating a case
SR Tech Escalation due to Access/Permission
Had to escalate client's issue to Product
Call came in through wrong queue
Client says "i was never trained on this"
Customer on the line is calling for a coworker and has none of the details needed to troubleshoot
Client can't find DT ID in DMS
Client advises we trained them to do something wrong
100% OAI evaluation comes
through!
"My DMS is running slow"
Client asks about the weather
Xth time I've called about this
Client asks where you're at in the country
DMS signs out in the middle of a call
Customer issue has open work item from more than 2 years ago
Customer complains about system limitation
Spent more than 1 hour on a call
Password reset call
GenAI Summary adds random content that didn't happen
