(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer issue has open work item from more than 2 years ago
Customer on the line is calling for a coworker and has none of the details needed to troubleshoot
Client says "well it did that before"
"My DMS is running slow"
Client needed guidance on how to run a report
Password reset call
Call came in through wrong queue
GenAI Summary adds random content that didn't happen
Client asks where you're at in the country
Client says "i was never trained on this"
Client can't print due to session ID issue
100% OAI evaluation comes
through!
Client asks about the weather
DMS signs out in the middle of a call
Client hangs up before call closing
Client can't find DT ID in DMS
Xth time I've called about this
GL Error
Spent more than 1 hour on a call
Client advises we trained them to do something wrong
