(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client asks about the weather
Customer on the line is calling for a coworker and has none of the details needed to troubleshoot
Client can't print due to session ID issue
SFx freezes in the middle of creating a case
Spent more than 1 hour on a call
Client advises we trained them to do something wrong
"My DMS is running slow"
Client needed guidance on how to run a report
Client says "i was never trained on this"
Customer complains about system limitation
Client can't find DT ID in DMS
Client asks where you're at in the country
DMS signs out in the middle of a call
Client says "well it did that before"
Customer issue has open work item from more than 2 years ago
Call came in through wrong queue
100% OAI evaluation comes
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GL Error
SR Tech Escalation due to Access/Permission
GenAI Summary adds random content that didn't happen
