Takes self out of que without saying anything Rude to client Drops ticket in que with no chat Restarting computer Goes over 1 month without responding to a ticket Reaches out to two techs at once Complains about answering phones Tries to handoff ticket to tech who is busy Praised by management Lost access to apps "SC, Ninja, 365" Forgets about a ticket Hands off ticket without T/Sing Asks someone to cover on call last minute BRB 10 Changes PW without recording it Makes issue worse somehow Leaves que unattended "No other techs available" Late Random Appointment not in coverage Forgets something recently gone over BRB 5 Tech has tech issues Didn't read/ Skipped SOP Unresponsive in chat Takes self out of que without saying anything Rude to client Drops ticket in que with no chat Restarting computer Goes over 1 month without responding to a ticket Reaches out to two techs at once Complains about answering phones Tries to handoff ticket to tech who is busy Praised by management Lost access to apps "SC, Ninja, 365" Forgets about a ticket Hands off ticket without T/Sing Asks someone to cover on call last minute BRB 10 Changes PW without recording it Makes issue worse somehow Leaves que unattended "No other techs available" Late Random Appointment not in coverage Forgets something recently gone over BRB 5 Tech has tech issues Didn't read/ Skipped SOP Unresponsive in chat
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Takes self out of que without saying anything
Rude to client
Drops ticket in que with no chat
Restarting computer
Goes over 1 month without responding to a ticket
Reaches out to two techs at once
Complains about answering phones
Tries to handoff ticket to tech who is busy
Praised by management
Lost access to apps "SC, Ninja, 365"
Forgets about a ticket
Hands off ticket without T/Sing
Asks someone to cover on call last minute
BRB 10
Changes PW without recording it
Makes issue worse somehow
Leaves que unattended "No other techs available"
Late
Random Appointment not in coverage
Forgets something recently gone over
BRB 5
Tech has tech issues
Didn't read/ Skipped SOP
Unresponsive in chat