Takes self out of que without saying anything Asks someone to cover on call last minute Drops ticket in que with no chat Tech has tech issues Lost access to apps "SC, Ninja, 365" Reaches out to two techs at once Rude to client Unresponsive in chat Hands off ticket without T/Sing Forgets something recently gone over Makes issue worse somehow Tries to handoff ticket to tech who is busy Praised by management BRB 10 BRB 5 Late Changes PW without recording it Goes over 1 month without responding to a ticket Restarting computer Random Appointment not in coverage Didn't read/ Skipped SOP Leaves que unattended "No other techs available" Forgets about a ticket Complains about answering phones Takes self out of que without saying anything Asks someone to cover on call last minute Drops ticket in que with no chat Tech has tech issues Lost access to apps "SC, Ninja, 365" Reaches out to two techs at once Rude to client Unresponsive in chat Hands off ticket without T/Sing Forgets something recently gone over Makes issue worse somehow Tries to handoff ticket to tech who is busy Praised by management BRB 10 BRB 5 Late Changes PW without recording it Goes over 1 month without responding to a ticket Restarting computer Random Appointment not in coverage Didn't read/ Skipped SOP Leaves que unattended "No other techs available" Forgets about a ticket Complains about answering phones
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Takes self out of que without saying anything
Asks someone to cover on call last minute
Drops ticket in que with no chat
Tech has tech issues
Lost access to apps "SC, Ninja, 365"
Reaches out to two techs at once
Rude to client
Unresponsive in chat
Hands off ticket without T/Sing
Forgets something recently gone over
Makes issue worse somehow
Tries to handoff ticket to tech who is busy
Praised by management
BRB 10
BRB 5
Late
Changes PW without recording it
Goes over 1 month without responding to a ticket
Restarting computer
Random Appointment not in coverage
Didn't read/ Skipped SOP
Leaves que unattended "No other techs available"
Forgets about a ticket
Complains about answering phones