Makes issue worse somehow Complains about answering phones Random Appointment not in coverage Praised by management Tries to handoff ticket to tech who is busy Tech has tech issues Changes PW without recording it Asks someone to cover on call last minute BRB 5 Late Lost access to apps "SC, Ninja, 365" Unresponsive in chat Goes over 1 month without responding to a ticket Didn't read/ Skipped SOP Leaves que unattended "No other techs available" Forgets about a ticket Hands off ticket without T/Sing Takes self out of que without saying anything Restarting computer Forgets something recently gone over Rude to client BRB 10 Drops ticket in que with no chat Reaches out to two techs at once Makes issue worse somehow Complains about answering phones Random Appointment not in coverage Praised by management Tries to handoff ticket to tech who is busy Tech has tech issues Changes PW without recording it Asks someone to cover on call last minute BRB 5 Late Lost access to apps "SC, Ninja, 365" Unresponsive in chat Goes over 1 month without responding to a ticket Didn't read/ Skipped SOP Leaves que unattended "No other techs available" Forgets about a ticket Hands off ticket without T/Sing Takes self out of que without saying anything Restarting computer Forgets something recently gone over Rude to client BRB 10 Drops ticket in que with no chat Reaches out to two techs at once
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Makes issue worse somehow
Complains about answering phones
Random Appointment not in coverage
Praised by management
Tries to handoff ticket to tech who is busy
Tech has tech issues
Changes PW without recording it
Asks someone to cover on call last minute
BRB 5
Late
Lost access to apps "SC, Ninja, 365"
Unresponsive in chat
Goes over 1 month without responding to a ticket
Didn't read/ Skipped SOP
Leaves que unattended "No other techs available"
Forgets about a ticket
Hands off ticket without T/Sing
Takes self out of que without saying anything
Restarting computer
Forgets something recently gone over
Rude to client
BRB 10
Drops ticket in que with no chat
Reaches out to two techs at once