Tries to handoff ticket to tech who is busy Late Asks someone to cover on call last minute Complains about answering phones Praised by management Leaves que unattended "No other techs available" Forgets about a ticket Restarting computer Tech has tech issues Lost access to apps "SC, Ninja, 365" Didn't read/ Skipped SOP Takes self out of que without saying anything Reaches out to two techs at once Rude to client Drops ticket in que with no chat Unresponsive in chat Forgets something recently gone over Makes issue worse somehow BRB 5 Changes PW without recording it Goes over 1 month without responding to a ticket Hands off ticket without T/Sing Random Appointment not in coverage BRB 10 Tries to handoff ticket to tech who is busy Late Asks someone to cover on call last minute Complains about answering phones Praised by management Leaves que unattended "No other techs available" Forgets about a ticket Restarting computer Tech has tech issues Lost access to apps "SC, Ninja, 365" Didn't read/ Skipped SOP Takes self out of que without saying anything Reaches out to two techs at once Rude to client Drops ticket in que with no chat Unresponsive in chat Forgets something recently gone over Makes issue worse somehow BRB 5 Changes PW without recording it Goes over 1 month without responding to a ticket Hands off ticket without T/Sing Random Appointment not in coverage BRB 10
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Tries to handoff ticket to tech who is busy
Late
Asks someone to cover on call last minute
Complains about answering phones
Praised by management
Leaves que unattended "No other techs available"
Forgets about a ticket
Restarting computer
Tech has tech issues
Lost access to apps "SC, Ninja, 365"
Didn't read/ Skipped SOP
Takes self out of que without saying anything
Reaches out to two techs at once
Rude to client
Drops ticket in que with no chat
Unresponsive in chat
Forgets something recently gone over
Makes issue worse somehow
BRB 5
Changes PW without recording it
Goes over 1 month without responding to a ticket
Hands off ticket without T/Sing
Random Appointment not in coverage
BRB 10