Goes over 1 month without responding to a ticket Forgets about a ticket Makes issue worse somehow Takes self out of que without saying anything Tech has tech issues Hands off ticket without T/Sing Forgets something recently gone over BRB 5 Praised by management Late Didn't read/ Skipped SOP Complains about answering phones Drops ticket in que with no chat BRB 10 Lost access to apps "SC, Ninja, 365" Restarting computer Leaves que unattended "No other techs available" Rude to client Random Appointment not in coverage Reaches out to two techs at once Tries to handoff ticket to tech who is busy Changes PW without recording it Unresponsive in chat Asks someone to cover on call last minute Goes over 1 month without responding to a ticket Forgets about a ticket Makes issue worse somehow Takes self out of que without saying anything Tech has tech issues Hands off ticket without T/Sing Forgets something recently gone over BRB 5 Praised by management Late Didn't read/ Skipped SOP Complains about answering phones Drops ticket in que with no chat BRB 10 Lost access to apps "SC, Ninja, 365" Restarting computer Leaves que unattended "No other techs available" Rude to client Random Appointment not in coverage Reaches out to two techs at once Tries to handoff ticket to tech who is busy Changes PW without recording it Unresponsive in chat Asks someone to cover on call last minute
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Goes over 1 month without responding to a ticket
Forgets about a ticket
Makes issue worse somehow
Takes self out of que without saying anything
Tech has tech issues
Hands off ticket without T/Sing
Forgets something recently gone over
BRB 5
Praised by management
Late
Didn't read/ Skipped SOP
Complains about answering phones
Drops ticket in que with no chat
BRB 10
Lost access to apps "SC, Ninja, 365"
Restarting computer
Leaves que unattended "No other techs available"
Rude to client
Random Appointment not in coverage
Reaches out to two techs at once
Tries to handoff ticket to tech who is busy
Changes PW without recording it
Unresponsive in chat
Asks someone to cover on call last minute