(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client's issue is a WI that's been open more than 2 years
GenAI Summary adds comment about non-work topics discussed (like weather)
Call came through wrong queue - had to transfer
Client doesn't have time to troubleshoot and needs to call back
"I was never trained on this" - Client
Achieve 0 cases in backlog by end of day
SFx freezes up
100% OAI Evaluation Received Today
Can't print from Xtime
Caller is calling for a coworker and has no information or details to help troubleshoot
Called L2/Assist and they didn't know either
Call lasted longer than 1 hour
Video won't upload to Xtime
DMS/Xtime logs out in middle of a call
No Article exists for call type
Client asks about the weather
Third Party Federation Password Call
Customers are unable to make online appoints
Microsoft MFA prompts in middle of call
Client has no idea what their DT ID is or where to find it
