(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Thanks for your patience
Eye Contact
Introduce yourself and your role
Express empathy
Acknowledge
Exceed patients' expectations
Duration
Non medical touch
" How can I make this patient's experience better"
