Call goingoverbreakCustomerneedingpassport andtravelling inless than aweekPassportdamageddue to petPassport eitherin printingqueue orposted/ readyfor collect whenthey callCustwants torenew butcan’tLost/StolenpassportNotice anerrormade inDVCust wantsanappointmentbut doesn’tmeet criteria“My friendgot theirpassport inone week”Passportdamageddue towaterCustomerthinks passportcollection isfrom PostofficeMultiplePPFpaymentsin one callSentPC5/PC9formsRenewalFormRequestKids beingnoisy inbackgroundCustomerargues/disagreeswith legislation/informationprovided to themCustomerBabbleson and onCCMapplicationBabyapplication,less than ayear oldCustomerstarts enquirywith “I’m anAustralianCitizen”Booked anappointmentat the STOAU PostbeingannoyingPhonecall takesless than5 minutesCustomerdrivingAsking forinfo aboutanotheradult’spassportDogsbarking inbackgroundChangedespatchmethodAU PostgaveincorrectinfoNotarialservices(Apostille,Legalisation,etc)Call goingoverbreakCustomerneedingpassport andtravelling inless than aweekPassportdamageddue to petPassport eitherin printingqueue orposted/ readyfor collect whenthey callCustwants torenew butcan’tLost/StolenpassportNotice anerrormade inDVCust wantsanappointmentbut doesn’tmeet criteria“My friendgot theirpassport inone week”Passportdamageddue towaterCustomerthinks passportcollection isfrom PostofficeMultiplePPFpaymentsin one callSentPC5/PC9formsRenewalFormRequestKids beingnoisy inbackgroundCustomerargues/disagreeswith legislation/informationprovided to themCustomerBabbleson and onCCMapplicationBabyapplication,less than ayear oldCustomerstarts enquirywith “I’m anAustralianCitizen”Booked anappointmentat the STOAU PostbeingannoyingPhonecall takesless than5 minutesCustomerdrivingAsking forinfo aboutanotheradult’spassportDogsbarking inbackgroundChangedespatchmethodAU PostgaveincorrectinfoNotarialservices(Apostille,Legalisation,etc)

Telephony Easy Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Call going over break
  2. Customer needing passport and travelling in less than a week
  3. Passport damaged due to pet
  4. Passport either in printing queue or posted/ ready for collect when they call
  5. Cust wants to renew but can’t
  6. Lost/Stolen passport
  7. Notice an error made in DV
  8. Cust wants an appointment but doesn’t meet criteria
  9. “My friend got their passport in one week”
  10. Passport damaged due to water
  11. Customer thinks passport collection is from Post office
  12. Multiple PPF payments in one call
  13. Sent PC5/PC9 forms
  14. Renewal Form Request
  15. Kids being noisy in background
  16. Customer argues/disagrees with legislation/ information provided to them
  17. Customer Babbles on and on
  18. CCM application
  19. Baby application, less than a year old
  20. Customer starts enquiry with “I’m an Australian Citizen”
  21. Booked an appointment at the STO
  22. AU Post being annoying
  23. Phone call takes less than 5 minutes
  24. Customer driving
  25. Asking for info about another adult’s passport
  26. Dogs barking in background
  27. Change despatch method
  28. AU Post gave incorrect info
  29. Notarial services (Apostille, Legalisation, etc)