(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Sent PC5/PC9 forms
AU Post being annoying
Renewal Form Request
Asking for info about another adult’s passport
Passport damaged due to water
Cust wants to renew but can’t
Customer Babbles on and on
Dogs barking in background
Customer thinks passport collection is from Post office
Customer driving
Customer starts enquiry with “I’m an Australian Citizen”
Kids being noisy in background
Cust wants an appointment but doesn’t meet criteria
Multiple PPF payments in one call
Customer needing passport and travelling in less than a week
AU Post gave incorrect info
Passport damaged due to pet
Notice an error made in DV
Booked an appointment at the STO
Change despatch method
Customer argues/disagrees with legislation/ information provided to them
Lost/Stolen passport
Phone call takes less than 5 minutes
Baby application, less than a year old
Notarial services (Apostille, Legalisation, etc)
Passport either in printing queue or posted/ ready for collect when they call
