(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Notarial services (Apostille, Legalisation, etc)
Passport damaged due to pet
AU Post being annoying
AU Post gave incorrect info
Passport either in printing queue or posted/ ready for collect when they call
Baby application, less than a year old
Booked an appointment at the STO
Call going over break
Change despatch method
Renewal Form Request
Dogs barking in background
Passport damaged due to water
Customer driving
Kids being noisy in background
Multiple PPF payments in one call
Customer starts enquiry with “I’m an Australian Citizen”
Notice an error made in DV
Cust wants to renew but can’t
Cust wants an appointment but doesn’t meet criteria
Customer argues/disagrees with legislation/ information provided to them
Lost/Stolen passport
Asking for info about another adult’s passport
Customer needing passport and travelling in less than a week
Customer Babbles on and on
Phone call takes less than 5 minutes
Customer thinks passport collection is from Post office
