This bingo card has 29 words: Multiple PPF payments in one call, AU Post gave incorrect info, Booked an appointment at the STO, Renewal Form Request, Customer Babbles on and on, Call going over break, Change despatch method, Asking for info about another adult’s passport, Customer needing passport and travelling in less than a week, Notice an error made in DV, Notarial services (Apostille, Legalisation, etc), “My friend got their passport in one week”, Baby application, less than a year old, Passport damaged due to pet, Passport damaged due to water, AU Post being annoying, Dogs barking in background, Kids being noisy in background, Customer driving, Sent PC5/PC9 forms, Customer argues/disagrees with legislation/ information provided to them, Customer thinks passport collection is from Post office, Customer starts enquiry with “I’m an Australian Citizen”, Passport either in printing queue or posted/ ready for collect when they call, Phone call takes less than 5 minutes, CCM application, Lost/Stolen passport, Cust wants to renew but can’t and Cust wants an appointment but doesn’t meet criteria.
Telephony Bingo | Telephony Hard Bingo! | Name:_____________Disco Bingo (please provide acct. # for anything with a______ at the bottom) 1 Square Per Account | ***BAD BINGO*** | Name:_____________ Disco. Bingo (please provide acct. # for anything with a______ at the bottom) 1 Square Per Account
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