Everything is Fine - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. we sit on hold for over 30 minutes
2. a "promise to pay" fails
3. Cigna asks for the open/close date
4. Ameritas gets pronounced "Amer-eetas"
5. "reps are not available"
6. UHC doesnt process a claim correctly
7. rep ask US if we're in network
8. a pt is retro term'd
9. someone talks to the pt and doesnt put in a view note
10. a patient doesnt give us their medical insurance
11. patient looses a refund check
12. Pt calls billing and says "i PaiD iN fuLL wHeN i WaS tHeRe"
13. a patient doesnt tell us they have another insurance
14. a rep is sassy
15. after posting, the numbers dont balance
16. pt does not pay balance at checkout
17. a pt leaves an aggressive voicemail
18. GEHA gets pronounced "Gee-Ha"
19. REPRESENTATIVE!
20. a pt gets caught in a lie
21. pt fails to tell us their insurance has changed
22. an anthem rep hangs up on us
23. Patient gives us the wrong ins info
24. a rep wont give us a straight answer