(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient gives us the wrong ins info
rep ask US if we're in network
Cigna asks for the open/close date
REPRESENTATIVE!
a pt gets caught in a lie
someone talks to the pt and doesnt put in a view note
a patient doesnt give us their medical insurance
after posting, the numbers dont balance
a pt leaves an aggressive voicemail
UHC doesnt process a claim correctly
an anthem rep hangs up on us
Pt calls billing and says "i PaiD iN fuLL wHeN i WaS tHeRe"
a "promise to pay" fails
a pt is retro term'd
patient looses a refund check
a patient doesnt tell us they have another insurance
