(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Ameritas gets pronounced "Amer-eetas"
an anthem rep hangs up on us
pt fails to tell us their insurance has changed
Pt calls billing and says "i PaiD iN fuLL wHeN i WaS tHeRe"
pt does not pay balance at checkout
a pt gets caught in a lie
a patient doesnt tell us they have another insurance
Cigna asks for the open/close date
"reps are not available"
patient looses a refund check
a rep wont give us a straight answer
UHC doesnt process a claim correctly
after posting, the numbers dont balance
a patient doesnt give us their medical insurance
we sit on hold for over 30 minutes
REPRESENTATIVE!
a pt is retro term'd
a "promise to pay" fails
someone talks to the pt and doesnt put in a view note
