(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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REPRESENTATIVE!
patient looses a refund check
a patient doesnt tell us they have another insurance
a patient doesnt give us their medical insurance
a pt leaves an aggressive voicemail
Pt calls billing and says "i PaiD iN fuLL wHeN i WaS tHeRe"
a rep wont give us a straight answer
a "promise to pay" fails
an anthem rep hangs up on us
Patient gives us the wrong ins info
a pt gets caught in a lie
rep ask US if we're in network
someone talks to the pt and doesnt put in a view note
