(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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rep ask US if we're in network
a patient doesnt tell us they have another insurance
pt fails to tell us their insurance has changed
we sit on hold for over 30 minutes
after posting, the numbers dont balance
"reps are not available"
someone talks to the pt and doesnt put in a view note
patient looses a refund check
an anthem rep hangs up on us
a pt gets caught in a lie
UHC doesnt process a claim correctly
a pt is retro term'd
a pt leaves an aggressive voicemail
GEHA gets pronounced "Gee-Ha"
pt does not pay balance at checkout
a rep is sassy
a patient doesnt give us their medical insurance
Patient gives us the wrong ins info
Pt calls billing and says "i PaiD iN fuLL wHeN i WaS tHeRe"
