(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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after posting, the numbers dont balance
patient looses a refund check
a patient doesnt give us their medical insurance
we sit on hold for over 30 minutes
UHC doesnt process a claim correctly
"reps are not available"
an anthem rep hangs up on us
Ameritas gets pronounced "Amer-eetas"
a rep is sassy
someone talks to the pt and doesnt put in a view note
a patient doesnt tell us they have another insurance
pt does not pay balance at checkout
REPRESENTATIVE!
rep ask US if we're in network
a pt gets caught in a lie
a rep wont give us a straight answer
Patient gives us the wrong ins info
a "promise to pay" fails
Pt calls billing and says "i PaiD iN fuLL wHeN i WaS tHeRe"