after posting,the numbersdont balancepatientlooses arefundchecka patientdoesnt giveus theirmedicalinsurancewe sit onhold forover 30minutesUHC doesntprocess aclaimcorrectly"reps arenotavailable"ananthemrep hangsup on usAmeritasgetspronounced"Amer-eetas"a rep issassysomeonetalks to thept anddoesnt put ina view notea patientdoesnt tellus they haveanotherinsurancept doesnot paybalance atcheckoutREPRESENTATIVE!rep askUS ifwe're innetworka pt getscaughtin a liea rep wontgive us astraightanswerPatientgives usthe wrongins infoa"promiseto pay"failsPt calls billingand says "iPaiD iN fuLLwHeN i WaStHeRe"pt fails to tellus theirinsurancehas changedCigna asksfor theopen/closedateGEHA getspronounced"Gee-Ha"a pt isretroterm'da ptleaves anaggressivevoicemail after posting,the numbersdont balancepatientlooses arefundchecka patientdoesnt giveus theirmedicalinsurancewe sit onhold forover 30minutesUHC doesntprocess aclaimcorrectly"reps arenotavailable"ananthemrep hangsup on usAmeritasgetspronounced"Amer-eetas"a rep issassysomeonetalks to thept anddoesnt put ina view notea patientdoesnt tellus they haveanotherinsurancept doesnot paybalance atcheckoutREPRESENTATIVE!rep askUS ifwe're innetworka pt getscaughtin a liea rep wontgive us astraightanswerPatientgives usthe wrongins infoa"promiseto pay"failsPt calls billingand says "iPaiD iN fuLLwHeN i WaStHeRe"pt fails to tellus theirinsurancehas changedCigna asksfor theopen/closedateGEHA getspronounced"Gee-Ha"a pt isretroterm'da ptleaves anaggressivevoicemail 

Everything is Fine - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. after posting, the numbers dont balance
  2. patient looses a refund check
  3. a patient doesnt give us their medical insurance
  4. we sit on hold for over 30 minutes
  5. UHC doesnt process a claim correctly
  6. "reps are not available"
  7. an anthem rep hangs up on us
  8. Ameritas gets pronounced "Amer-eetas"
  9. a rep is sassy
  10. someone talks to the pt and doesnt put in a view note
  11. a patient doesnt tell us they have another insurance
  12. pt does not pay balance at checkout
  13. REPRESENTATIVE!
  14. rep ask US if we're in network
  15. a pt gets caught in a lie
  16. a rep wont give us a straight answer
  17. Patient gives us the wrong ins info
  18. a "promise to pay" fails
  19. Pt calls billing and says "i PaiD iN fuLL wHeN i WaS tHeRe"
  20. pt fails to tell us their insurance has changed
  21. Cigna asks for the open/close date
  22. GEHA gets pronounced "Gee-Ha"
  23. a pt is retro term'd
  24. a pt leaves an aggressive voicemail