(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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a pt leaves an aggressive voicemail
Cigna asks for the open/close date
REPRESENTATIVE!
pt does not pay balance at checkout
"reps are not available"
a rep is sassy
Ameritas gets pronounced "Amer-eetas"
a pt is retro term'd
a patient doesnt give us their medical insurance
UHC doesnt process a claim correctly
Patient gives us the wrong ins info
pt fails to tell us their insurance has changed
a pt gets caught in a lie
an anthem rep hangs up on us
Pt calls billing and says "i PaiD iN fuLL wHeN i WaS tHeRe"
a patient doesnt tell us they have another insurance
a rep wont give us a straight answer
someone talks to the pt and doesnt put in a view note
