(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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someone talks to the pt and doesnt put in a view note
a patient doesnt give us their medical insurance
GEHA gets pronounced "Gee-Ha"
a rep is sassy
we sit on hold for over 30 minutes
"reps are not available"
a pt leaves an aggressive voicemail
pt fails to tell us their insurance has changed
an anthem rep hangs up on us
a pt is retro term'd
a patient doesnt tell us they have another insurance
Cigna asks for the open/close date
Pt calls billing and says "i PaiD iN fuLL wHeN i WaS tHeRe"
