(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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UHC doesnt process a claim correctly
after posting, the numbers dont balance
patient looses a refund check
a pt gets caught in a lie
pt fails to tell us their insurance has changed
someone talks to the pt and doesnt put in a view note
REPRESENTATIVE!
a patient doesnt give us their medical insurance
we sit on hold for over 30 minutes
an anthem rep hangs up on us
"reps are not available"
a pt leaves an aggressive voicemail
a rep wont give us a straight answer
Pt calls billing and says "i PaiD iN fuLL wHeN i WaS tHeRe"
Cigna asks for the open/close date
GEHA gets pronounced "Gee-Ha"
a "promise to pay" fails
Ameritas gets pronounced "Amer-eetas"
a patient doesnt tell us they have another insurance
