(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Pt calls billing and says "i PaiD iN fuLL wHeN i WaS tHeRe"
"reps are not available"
patient looses a refund check
a pt is retro term'd
we sit on hold for over 30 minutes
a "promise to pay" fails
GEHA gets pronounced "Gee-Ha"
UHC doesnt process a claim correctly
pt does not pay balance at checkout
REPRESENTATIVE!
a patient doesnt tell us they have another insurance
Patient gives us the wrong ins info
a rep wont give us a straight answer
a rep is sassy
a patient doesnt give us their medical insurance
an anthem rep hangs up on us
Cigna asks for the open/close date
someone talks to the pt and doesnt put in a view note
