(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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a rep wont give us a straight answer
pt does not pay balance at checkout
rep ask US if we're in network
GEHA gets pronounced "Gee-Ha"
a pt is retro term'd
a rep is sassy
a "promise to pay" fails
someone talks to the pt and doesnt put in a view note
Cigna asks for the open/close date
Pt calls billing and says "i PaiD iN fuLL wHeN i WaS tHeRe"
after posting, the numbers dont balance
pt fails to tell us their insurance has changed
Ameritas gets pronounced "Amer-eetas"
a pt leaves an aggressive voicemail
an anthem rep hangs up on us
a pt gets caught in a lie
patient looses a refund check
REPRESENTATIVE!
Patient gives us the wrong ins info
a patient doesnt tell us they have another insurance
