MissingpointsMad aboutneedingtransferred"YourAppSucks"Calls youthe wrongnameReceiptrequestCustomerasks aboutcall surveyon their own"But theydid it lasttime"30 minuteor longercallPhone# is onthe wrongcustomeraccountCustomercomplimentsyouCalling backbecausestoremanagernever calledCustomertells a"dad joke"CouponComplaintsCustomerramblesaboutsomethingoff-topicFoodholdrelatedcallYou putthecustomeron holdOn thewrongbrandPraisecallAssociatecomplaintCan'tsign inCustomersayssomethinginappropriateHas 2 ormoreaccounts"Whereis myorder?"Customerhangs upwithin 60secondsMissingpointsMad aboutneedingtransferred"YourAppSucks"Calls youthe wrongnameReceiptrequestCustomerasks aboutcall surveyon their own"But theydid it lasttime"30 minuteor longercallPhone# is onthe wrongcustomeraccountCustomercomplimentsyouCalling backbecausestoremanagernever calledCustomertells a"dad joke"CouponComplaintsCustomerramblesaboutsomethingoff-topicFoodholdrelatedcallYou putthecustomeron holdOn thewrongbrandPraisecallAssociatecomplaintCan'tsign inCustomersayssomethinginappropriateHas 2 ormoreaccounts"Whereis myorder?"Customerhangs upwithin 60seconds

Work Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Missing points
  2. Mad about needing transferred
  3. "Your App Sucks"
  4. Calls you the wrong name
  5. Receipt request
  6. Customer asks about call survey on their own
  7. "But they did it last time"
  8. 30 minute or longer call
  9. Phone# is on the wrong customer account
  10. Customer compliments you
  11. Calling back because store manager never called
  12. Customer tells a "dad joke"
  13. Coupon Complaints
  14. Customer rambles about something off-topic
  15. Foodhold related call
  16. You put the customer on hold
  17. On the wrong brand
  18. Praise call
  19. Associate complaint
  20. Can't sign in
  21. Customer says something inappropriate
  22. Has 2 or more accounts
  23. "Where is my order?"
  24. Customer hangs up within 60 seconds