Praise call "Where is my order?" Customer asks about call survey on their own Has 2 or more accounts "Your App Sucks" Coupon Complaints Missing points "But they did it last time" On the wrong brand Customer rambles about something off-topic Calling back because store manager never called Can't sign in Phone# is on the wrong customer account Customer hangs up within 60 seconds Customer tells a "dad joke" Associate complaint Receipt request Customer compliments you Mad about needing transferred 30 minute or longer call Calls you the wrong name Customer says something inappropriate Foodhold related call You put the customer on hold Praise call "Where is my order?" Customer asks about call survey on their own Has 2 or more accounts "Your App Sucks" Coupon Complaints Missing points "But they did it last time" On the wrong brand Customer rambles about something off-topic Calling back because store manager never called Can't sign in Phone# is on the wrong customer account Customer hangs up within 60 seconds Customer tells a "dad joke" Associate complaint Receipt request Customer compliments you Mad about needing transferred 30 minute or longer call Calls you the wrong name Customer says something inappropriate Foodhold related call You put the customer on hold
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Praise call
"Where is my order?"
Customer asks about call survey on their own
Has 2 or more accounts
"Your App Sucks"
Coupon Complaints
Missing points
"But they did it last time"
On the wrong brand
Customer rambles about something off-topic
Calling back because store manager never called
Can't sign in
Phone# is on the wrong customer account
Customer hangs up within 60 seconds
Customer tells a "dad joke"
Associate complaint
Receipt request
Customer compliments you
Mad about needing transferred
30 minute or longer call
Calls you the wrong name
Customer says something inappropriate
Foodhold related call
You put the customer on hold