On thewrongbrandYou putthecustomeron holdCan'tsign inCustomersayssomethinginappropriateMad aboutneedingtransferredCouponComplaintsHas 2 ormoreaccountsCustomerramblesaboutsomethingoff-topicCustomertells a"dad joke"Customerhangs upwithin 60secondsAssociatecomplaintFoodholdrelatedcallPraisecall"But theydid it lasttime"Phone# is onthe wrongcustomeraccount"YourAppSucks"Calling backbecausestoremanagernever calledReceiptrequestCustomercomplimentsyouMissingpointsCalls youthe wrongname30 minuteor longercall"Whereis myorder?"Customerasks aboutcall surveyon their ownOn thewrongbrandYou putthecustomeron holdCan'tsign inCustomersayssomethinginappropriateMad aboutneedingtransferredCouponComplaintsHas 2 ormoreaccountsCustomerramblesaboutsomethingoff-topicCustomertells a"dad joke"Customerhangs upwithin 60secondsAssociatecomplaintFoodholdrelatedcallPraisecall"But theydid it lasttime"Phone# is onthe wrongcustomeraccount"YourAppSucks"Calling backbecausestoremanagernever calledReceiptrequestCustomercomplimentsyouMissingpointsCalls youthe wrongname30 minuteor longercall"Whereis myorder?"Customerasks aboutcall surveyon their own

Work Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. On the wrong brand
  2. You put the customer on hold
  3. Can't sign in
  4. Customer says something inappropriate
  5. Mad about needing transferred
  6. Coupon Complaints
  7. Has 2 or more accounts
  8. Customer rambles about something off-topic
  9. Customer tells a "dad joke"
  10. Customer hangs up within 60 seconds
  11. Associate complaint
  12. Foodhold related call
  13. Praise call
  14. "But they did it last time"
  15. Phone# is on the wrong customer account
  16. "Your App Sucks"
  17. Calling back because store manager never called
  18. Receipt request
  19. Customer compliments you
  20. Missing points
  21. Calls you the wrong name
  22. 30 minute or longer call
  23. "Where is my order?"
  24. Customer asks about call survey on their own