Work Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. On the wrong brand
2. Receipt request
3. Customer compliments you
4. Calls you the wrong name
5. Coupon Complaints
6. Phone# is on the wrong customer account
7. Mad about needing transferred
8. Has 2 or more accounts
9. Praise call
10. "Where is my order?"
11. Customer says something inappropriate
12. "But they did it last time"
13. Customer rambles about something off-topic
14. Customer tells a "dad joke"
15. You put the customer on hold
16. Customer hangs up within 60 seconds
17. Associate complaint
18. 30 minute or longer call
19. Foodhold related call
20. Can't sign in
21. Customer asks about call survey on their own
22. Missing points
23. "Your App Sucks"
24. Calling back because store manager never called