Work Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. On the wrong brand
2. Calls you the wrong name
3. "But they did it last time"
4. Customer hangs up within 60 seconds
5. Phone# is on the wrong customer account
6. Customer compliments you
7. Can't sign in
8. Associate complaint
9. Receipt request
10. Has 2 or more accounts
11. Customer tells a "dad joke"
12. Calling back because store manager never called
13. You put the customer on hold
14. "Where is my order?"
15. Foodhold related call
16. Customer rambles about something off-topic
17. Customer asks about call survey on their own
18. 30 minute or longer call
19. Mad about needing transferred
20. Praise call
21. Missing points
22. Customer says something inappropriate
23. "Your App Sucks"
24. Coupon Complaints