Work Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. "Where is my order?"
2. Receipt request
3. Associate complaint
4. Customer asks about call survey on their own
5. Foodhold related call
6. Customer tells a "dad joke"
7. Calling back because store manager never called
8. You put the customer on hold
9. Praise call
10. Has 2 or more accounts
11. Customer compliments you
12. Coupon Complaints
13. 30 minute or longer call
14. Mad about needing transferred
15. Customer says something inappropriate
16. Calls you the wrong name
17. "But they did it last time"
18. "Your App Sucks"
19. Customer hangs up within 60 seconds
20. Can't sign in
21. On the wrong brand
22. Customer rambles about something off-topic
23. Phone# is on the wrong customer account
24. Missing points