You putthecustomeron holdCustomercomplimentsyouCouponComplaintsCan'tsign inCustomerasks aboutcall surveyon their own"But theydid it lasttime"Calls youthe wrongnameOn thewrongbrandCustomersayssomethinginappropriateCalling backbecausestoremanagernever calledAssociatecomplaintMissingpointsHas 2 ormoreaccountsPraisecallPhone# is onthe wrongcustomeraccount"YourAppSucks"30 minuteor longercallFoodholdrelatedcall"Whereis myorder?"Customerramblesaboutsomethingoff-topicReceiptrequestCustomerhangs upwithin 60secondsMad aboutneedingtransferredCustomertells a"dad joke"You putthecustomeron holdCustomercomplimentsyouCouponComplaintsCan'tsign inCustomerasks aboutcall surveyon their own"But theydid it lasttime"Calls youthe wrongnameOn thewrongbrandCustomersayssomethinginappropriateCalling backbecausestoremanagernever calledAssociatecomplaintMissingpointsHas 2 ormoreaccountsPraisecallPhone# is onthe wrongcustomeraccount"YourAppSucks"30 minuteor longercallFoodholdrelatedcall"Whereis myorder?"Customerramblesaboutsomethingoff-topicReceiptrequestCustomerhangs upwithin 60secondsMad aboutneedingtransferredCustomertells a"dad joke"

Work Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You put the customer on hold
  2. Customer compliments you
  3. Coupon Complaints
  4. Can't sign in
  5. Customer asks about call survey on their own
  6. "But they did it last time"
  7. Calls you the wrong name
  8. On the wrong brand
  9. Customer says something inappropriate
  10. Calling back because store manager never called
  11. Associate complaint
  12. Missing points
  13. Has 2 or more accounts
  14. Praise call
  15. Phone# is on the wrong customer account
  16. "Your App Sucks"
  17. 30 minute or longer call
  18. Foodhold related call
  19. "Where is my order?"
  20. Customer rambles about something off-topic
  21. Receipt request
  22. Customer hangs up within 60 seconds
  23. Mad about needing transferred
  24. Customer tells a "dad joke"