You putthecustomeron holdHas 2 ormoreaccountsMad aboutneedingtransferredPraisecallCustomersayssomethinginappropriate30 minuteor longercallCan'tsign in"But theydid it lasttime"Customertells a"dad joke"CustomercomplimentsyouCalls youthe wrongnameCalling backbecausestoremanagernever calledCustomerhangs upwithin 60secondsReceiptrequest"YourAppSucks"AssociatecomplaintPhone# is onthe wrongcustomeraccountFoodholdrelatedcallOn thewrongbrandCustomerramblesaboutsomethingoff-topic"Whereis myorder?"MissingpointsCouponComplaintsCustomerasks aboutcall surveyon their ownYou putthecustomeron holdHas 2 ormoreaccountsMad aboutneedingtransferredPraisecallCustomersayssomethinginappropriate30 minuteor longercallCan'tsign in"But theydid it lasttime"Customertells a"dad joke"CustomercomplimentsyouCalls youthe wrongnameCalling backbecausestoremanagernever calledCustomerhangs upwithin 60secondsReceiptrequest"YourAppSucks"AssociatecomplaintPhone# is onthe wrongcustomeraccountFoodholdrelatedcallOn thewrongbrandCustomerramblesaboutsomethingoff-topic"Whereis myorder?"MissingpointsCouponComplaintsCustomerasks aboutcall surveyon their own

Work Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You put the customer on hold
  2. Has 2 or more accounts
  3. Mad about needing transferred
  4. Praise call
  5. Customer says something inappropriate
  6. 30 minute or longer call
  7. Can't sign in
  8. "But they did it last time"
  9. Customer tells a "dad joke"
  10. Customer compliments you
  11. Calls you the wrong name
  12. Calling back because store manager never called
  13. Customer hangs up within 60 seconds
  14. Receipt request
  15. "Your App Sucks"
  16. Associate complaint
  17. Phone# is on the wrong customer account
  18. Foodhold related call
  19. On the wrong brand
  20. Customer rambles about something off-topic
  21. "Where is my order?"
  22. Missing points
  23. Coupon Complaints
  24. Customer asks about call survey on their own