"But they did it last time" "Your App Sucks" Coupon Complaints Receipt request Customer rambles about something off-topic Customer tells a "dad joke" Calls you the wrong name Praise call Phone# is on the wrong customer account Customer says something inappropriate On the wrong brand Mad about needing transferred Missing points Calling back because store manager never called Customer asks about call survey on their own Foodhold related call Customer hangs up within 60 seconds You put the customer on hold Associate complaint "Where is my order?" Has 2 or more accounts 30 minute or longer call Can't sign in Customer compliments you "But they did it last time" "Your App Sucks" Coupon Complaints Receipt request Customer rambles about something off-topic Customer tells a "dad joke" Calls you the wrong name Praise call Phone# is on the wrong customer account Customer says something inappropriate On the wrong brand Mad about needing transferred Missing points Calling back because store manager never called Customer asks about call survey on their own Foodhold related call Customer hangs up within 60 seconds You put the customer on hold Associate complaint "Where is my order?" Has 2 or more accounts 30 minute or longer call Can't sign in Customer compliments you
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
"But they did it last time"
"Your App Sucks"
Coupon Complaints
Receipt request
Customer rambles about something off-topic
Customer tells a "dad joke"
Calls you the wrong name
Praise call
Phone# is on the wrong customer account
Customer says something inappropriate
On the wrong brand
Mad about needing transferred
Missing points
Calling back because store manager never called
Customer asks about call survey on their own
Foodhold related call
Customer hangs up within 60 seconds
You put the customer on hold
Associate complaint
"Where is my order?"
Has 2 or more accounts
30 minute or longer call
Can't sign in
Customer compliments you