Customer compliments you Customer hangs up within 60 seconds Customer rambles about something off-topic You put the customer on hold Has 2 or more accounts Foodhold related call Receipt request Can't sign in Calling back because store manager never called Praise call "But they did it last time" "Where is my order?" Customer tells a "dad joke" 30 minute or longer call Coupon Complaints Phone# is on the wrong customer account Customer says something inappropriate Associate complaint Missing points Customer asks about call survey on their own On the wrong brand Calls you the wrong name Mad about needing transferred "Your App Sucks" Customer compliments you Customer hangs up within 60 seconds Customer rambles about something off-topic You put the customer on hold Has 2 or more accounts Foodhold related call Receipt request Can't sign in Calling back because store manager never called Praise call "But they did it last time" "Where is my order?" Customer tells a "dad joke" 30 minute or longer call Coupon Complaints Phone# is on the wrong customer account Customer says something inappropriate Associate complaint Missing points Customer asks about call survey on their own On the wrong brand Calls you the wrong name Mad about needing transferred "Your App Sucks"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Customer compliments you
Customer hangs up within 60 seconds
Customer rambles about something off-topic
You put the customer on hold
Has 2 or more accounts
Foodhold related call
Receipt request
Can't sign in
Calling back because store manager never called
Praise call
"But they did it last time"
"Where is my order?"
Customer tells a "dad joke"
30 minute or longer call
Coupon Complaints
Phone# is on the wrong customer account
Customer says something inappropriate
Associate complaint
Missing points
Customer asks about call survey on their own
On the wrong brand
Calls you the wrong name
Mad about needing transferred
"Your App Sucks"