Work Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Praise call
2. Customer compliments you
3. You put the customer on hold
4. Customer asks about call survey on their own
5. Phone# is on the wrong customer account
6. "But they did it last time"
7. Mad about needing transferred
8. Calls you the wrong name
9. Calling back because store manager never called
10. Customer says something inappropriate
11. On the wrong brand
12. Customer tells a "dad joke"
13. Associate complaint
14. "Where is my order?"
15. Customer rambles about something off-topic
16. Missing points
17. Customer hangs up within 60 seconds
18. Has 2 or more accounts
19. "Your App Sucks"
20. 30 minute or longer call
21. Coupon Complaints
22. Can't sign in
23. Foodhold related call
24. Receipt request