This bingo card has a free space and 24 words: Mad about needing transferred, "Your App Sucks", Customer compliments you, Missing points, On the wrong brand, Coupon Complaints, Can't sign in, 30 minute or longer call, "But they did it last time", Calls you the wrong name, Praise call, Customer hangs up within 60 seconds, Customer rambles about something off-topic, Has 2 or more accounts, Calling back because store manager never called, Customer tells a "dad joke", "Where is my order?", You put the customer on hold, Customer says something inappropriate, Foodhold related call, Associate complaint, Receipt request, Customer asks about call survey on their own and Phone# is on the wrong customer account.
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With players vying for a you'll have to call about 8 items before someone wins. There's a 0.33% chance that a lucky player would win after calling 4 items. Typically, 1 to 2 players will win at the same time.
Tip: If you want your game to last longer (on average), add more unique words/images to it.
