(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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ANSWERING IN ALL CAPS
Eating food while talking on the phone.
Demands for a manager after you give them the correct answer
“I am very tech-savvy”
Refuses to learn our terms (rooms)
Is using Internet Explorer?
“I’m locked out of my account!” just needs a password reset- not actually locked out
Asks when we are going to review their file
Misspells/ mispronounces SkySlope
Starts out with “your software sucks” or similar.
Confuses “county” for country
Mac OS is out of date.
Agent wants to do Admin-only tasks (manage checklist, assign reviewer etc)
Don’t know how to refresh the browser
Answering an either/or question with yes or no
Instead of following directions, they start doing whatever through the program getting more lost
Okta issue (free Space)
Wants to merge 2 transactions together
Login issue but doesn't provide email
“Is SkySlope down?” provides no other context
Calls you another name.
TRREB acct merge
Please clear cache and cookies, oh i did (they did not)
A Canadian user says “zed”
Doesn’t listen to the answer provided and asks the same question again
Chats in and asks us to call them.
“I ALWAYS log in under this email address” - gives nonwork-related email address
