(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Agent wants to do Admin-only tasks (manage checklist, assign reviewer etc)
Asks when we are going to review their file
“I am very tech-savvy”
“I ALWAYS log in under this email address” - gives nonwork-related email address
Don’t know how to refresh the browser
“Sent” an envelope that is still in Draft.
Misspells/ mispronounces SkySlope
Doesn’t listen to the answer provided and asks the same question again
“I’m locked out of my account!” just needs a password reset- not actually locked out
Demands for a manager after you give them the correct answer
Instead of following directions, they start doing whatever through the program getting more lost
Starts out with “your software sucks” or similar.
TRREB acct merge
Is confused why transaction is incomplete
Confuses “county” for country
A Canadian user says “zed”
Okta issue (free Space)
Eating food while talking on the phone.
“Is SkySlope down?” provides no other context
Refers to a Search engine instead of a Browser.
Chats in and asks us to call them.
Mac OS is out of date.
Calls you another name.
Refuses to learn our terms (rooms)
Please clear cache and cookies, oh i did (they did not)