10. Thinkaboutyouranswers6. Get RidofDistractions9. TakeNotes3. Make sureyour voice mailmessage isappropriate andprofessional8.Smile1. Telephonecalls are not themost effectiveway to find a job   19. PFL –make sure youare calling thecorrectpharmacy16. PFL –Have yourcalendar infront of you5. Answercalls even ifthe numberis unknown7. Do not eator chew gumduring aphoneinterview22. PFL – Need aDr? You can callthe number onthe back of yourinsurance card tochoose a doctor.15. PFL –Have yourprescriptionin front ofyou24. PFL -Know yourmedicalhistory12.DressUp17. PFL- whenordering takeout, write downyour orderbefore calling2. Alwaysanswerthe phonepleasantly14. PFL –Have yourinsurancecardavailable.21. PFL – Beprepared to letthe doctor’soffice know whyyou are calling11. Turnoff yourcallwaiting23.Don’t laydown18.PFL –know yourprescriptionnumber.4. Answerwithin afew rings20. Write downtime, date,location andindividual you willbe interviewingwith.13. PFL – Knowyour completeaddress, phonenumber, anddate of birth10. Thinkaboutyouranswers6. Get RidofDistractions9. TakeNotes3. Make sureyour voice mailmessage isappropriate andprofessional8.Smile1. Telephonecalls are not themost effectiveway to find a job   19. PFL –make sure youare calling thecorrectpharmacy16. PFL –Have yourcalendar infront of you5. Answercalls even ifthe numberis unknown7. Do not eator chew gumduring aphoneinterview22. PFL – Need aDr? You can callthe number onthe back of yourinsurance card tochoose a doctor.15. PFL –Have yourprescriptionin front ofyou24. PFL -Know yourmedicalhistory12.DressUp17. PFL- whenordering takeout, write downyour orderbefore calling2. Alwaysanswerthe phonepleasantly14. PFL –Have yourinsurancecardavailable.21. PFL – Beprepared to letthe doctor’soffice know whyyou are calling11. Turnoff yourcallwaiting23.Don’t laydown18.PFL –know yourprescriptionnumber.4. Answerwithin afew rings20. Write downtime, date,location andindividual you willbe interviewingwith.13. PFL – Knowyour completeaddress, phonenumber, anddate of birth

Telephonic Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 10. Think about your answers
  2. 6. Get Rid of Distractions
  3. 9. Take Notes
  4. 3. Make sure your voice mail message is appropriate and professional
  5. 8. Smile
  6. 1. Telephone calls are not the most effective way to find a job
  7. 19. PFL – make sure you are calling the correct pharmacy
  8. 16. PFL – Have your calendar in front of you
  9. 5. Answer calls even if the number is unknown
  10. 7. Do not eat or chew gum during a phone interview
  11. 22. PFL – Need a Dr? You can call the number on the back of your insurance card to choose a doctor.
  12. 15. PFL – Have your prescription in front of you
  13. 24. PFL - Know your medical history
  14. 12. Dress Up
  15. 17. PFL- when ordering take out, write down your order before calling
  16. 2. Always answer the phone pleasantly
  17. 14. PFL – Have your insurance card available.
  18. 21. PFL – Be prepared to let the doctor’s office know why you are calling
  19. 11. Turn off your call waiting
  20. 23. Don’t lay down
  21. 18.PFL – know your prescription number.
  22. 4. Answer within a few rings
  23. 20. Write down time, date, location and individual you will be interviewing with.
  24. 13. PFL – Know your complete address, phone number, and date of birth