11. Turnoff yourcallwaiting23.Don’t laydown24. PFL -Know yourmedicalhistory8.Smile4. Answerwithin afew rings7. Do not eator chew gumduring aphoneinterview21. PFL – Beprepared to letthe doctor’soffice know whyyou are calling22. PFL – Need aDr? You can callthe number onthe back of yourinsurance card tochoose a doctor.3. Make sureyour voice mailmessage isappropriate andprofessional18.PFL –know yourprescriptionnumber.15. PFL –Have yourprescriptionin front ofyou12.DressUp2. Alwaysanswerthe phonepleasantly13. PFL – Knowyour completeaddress, phonenumber, anddate of birth20. Write downtime, date,location andindividual you willbe interviewingwith.1. Telephonecalls are not themost effectiveway to find a job   6. Get RidofDistractions10. Thinkaboutyouranswers19. PFL –make sure youare calling thecorrectpharmacy5. Answercalls even ifthe numberis unknown14. PFL –Have yourinsurancecardavailable.17. PFL- whenordering takeout, write downyour orderbefore calling9. TakeNotes16. PFL –Have yourcalendar infront of you11. Turnoff yourcallwaiting23.Don’t laydown24. PFL -Know yourmedicalhistory8.Smile4. Answerwithin afew rings7. Do not eator chew gumduring aphoneinterview21. PFL – Beprepared to letthe doctor’soffice know whyyou are calling22. PFL – Need aDr? You can callthe number onthe back of yourinsurance card tochoose a doctor.3. Make sureyour voice mailmessage isappropriate andprofessional18.PFL –know yourprescriptionnumber.15. PFL –Have yourprescriptionin front ofyou12.DressUp2. Alwaysanswerthe phonepleasantly13. PFL – Knowyour completeaddress, phonenumber, anddate of birth20. Write downtime, date,location andindividual you willbe interviewingwith.1. Telephonecalls are not themost effectiveway to find a job   6. Get RidofDistractions10. Thinkaboutyouranswers19. PFL –make sure youare calling thecorrectpharmacy5. Answercalls even ifthe numberis unknown14. PFL –Have yourinsurancecardavailable.17. PFL- whenordering takeout, write downyour orderbefore calling9. TakeNotes16. PFL –Have yourcalendar infront of you

Telephonic Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 11. Turn off your call waiting
  2. 23. Don’t lay down
  3. 24. PFL - Know your medical history
  4. 8. Smile
  5. 4. Answer within a few rings
  6. 7. Do not eat or chew gum during a phone interview
  7. 21. PFL – Be prepared to let the doctor’s office know why you are calling
  8. 22. PFL – Need a Dr? You can call the number on the back of your insurance card to choose a doctor.
  9. 3. Make sure your voice mail message is appropriate and professional
  10. 18.PFL – know your prescription number.
  11. 15. PFL – Have your prescription in front of you
  12. 12. Dress Up
  13. 2. Always answer the phone pleasantly
  14. 13. PFL – Know your complete address, phone number, and date of birth
  15. 20. Write down time, date, location and individual you will be interviewing with.
  16. 1. Telephone calls are not the most effective way to find a job
  17. 6. Get Rid of Distractions
  18. 10. Think about your answers
  19. 19. PFL – make sure you are calling the correct pharmacy
  20. 5. Answer calls even if the number is unknown
  21. 14. PFL – Have your insurance card available.
  22. 17. PFL- when ordering take out, write down your order before calling
  23. 9. Take Notes
  24. 16. PFL – Have your calendar in front of you