1. Telephonecalls are not themost effectiveway to find a job   23.Don’t laydown10. Thinkaboutyouranswers13. PFL – Knowyour completeaddress, phonenumber, anddate of birth11. Turnoff yourcallwaiting19. PFL –make sure youare calling thecorrectpharmacy17. PFL- whenordering takeout, write downyour orderbefore calling12.DressUp15. PFL –Have yourprescriptionin front ofyou9. TakeNotes3. Make sureyour voice mailmessage isappropriate andprofessional4. Answerwithin afew rings22. PFL – Need aDr? You can callthe number onthe back of yourinsurance card tochoose a doctor.16. PFL –Have yourcalendar infront of you24. PFL -Know yourmedicalhistory5. Answercalls even ifthe numberis unknown2. Alwaysanswerthe phonepleasantly6. Get RidofDistractions8.Smile18.PFL –know yourprescriptionnumber.20. Write downtime, date,location andindividual you willbe interviewingwith.14. PFL –Have yourinsurancecardavailable.21. PFL – Beprepared to letthe doctor’soffice know whyyou are calling7. Do not eator chew gumduring aphoneinterview1. Telephonecalls are not themost effectiveway to find a job   23.Don’t laydown10. Thinkaboutyouranswers13. PFL – Knowyour completeaddress, phonenumber, anddate of birth11. Turnoff yourcallwaiting19. PFL –make sure youare calling thecorrectpharmacy17. PFL- whenordering takeout, write downyour orderbefore calling12.DressUp15. PFL –Have yourprescriptionin front ofyou9. TakeNotes3. Make sureyour voice mailmessage isappropriate andprofessional4. Answerwithin afew rings22. PFL – Need aDr? You can callthe number onthe back of yourinsurance card tochoose a doctor.16. PFL –Have yourcalendar infront of you24. PFL -Know yourmedicalhistory5. Answercalls even ifthe numberis unknown2. Alwaysanswerthe phonepleasantly6. Get RidofDistractions8.Smile18.PFL –know yourprescriptionnumber.20. Write downtime, date,location andindividual you willbe interviewingwith.14. PFL –Have yourinsurancecardavailable.21. PFL – Beprepared to letthe doctor’soffice know whyyou are calling7. Do not eator chew gumduring aphoneinterview

Telephonic Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 1. Telephone calls are not the most effective way to find a job
  2. 23. Don’t lay down
  3. 10. Think about your answers
  4. 13. PFL – Know your complete address, phone number, and date of birth
  5. 11. Turn off your call waiting
  6. 19. PFL – make sure you are calling the correct pharmacy
  7. 17. PFL- when ordering take out, write down your order before calling
  8. 12. Dress Up
  9. 15. PFL – Have your prescription in front of you
  10. 9. Take Notes
  11. 3. Make sure your voice mail message is appropriate and professional
  12. 4. Answer within a few rings
  13. 22. PFL – Need a Dr? You can call the number on the back of your insurance card to choose a doctor.
  14. 16. PFL – Have your calendar in front of you
  15. 24. PFL - Know your medical history
  16. 5. Answer calls even if the number is unknown
  17. 2. Always answer the phone pleasantly
  18. 6. Get Rid of Distractions
  19. 8. Smile
  20. 18.PFL – know your prescription number.
  21. 20. Write down time, date, location and individual you will be interviewing with.
  22. 14. PFL – Have your insurance card available.
  23. 21. PFL – Be prepared to let the doctor’s office know why you are calling
  24. 7. Do not eat or chew gum during a phone interview