3. Make sureyour voice mailmessage isappropriate andprofessional5. Answercalls even ifthe numberis unknown22. PFL – Need aDr? You can callthe number onthe back of yourinsurance card tochoose a doctor.7. Do not eator chew gumduring aphoneinterview6. Get RidofDistractions21. PFL – Beprepared to letthe doctor’soffice know whyyou are calling19. PFL –make sure youare calling thecorrectpharmacy10. Thinkaboutyouranswers4. Answerwithin afew rings17. PFL- whenordering takeout, write downyour orderbefore calling14. PFL –Have yourinsurancecardavailable.23.Don’t laydown20. Write downtime, date,location andindividual you willbe interviewingwith.11. Turnoff yourcallwaiting9. TakeNotes18.PFL –know yourprescriptionnumber.16. PFL –Have yourcalendar infront of you24. PFL -Know yourmedicalhistory15. PFL –Have yourprescriptionin front ofyou13. PFL – Knowyour completeaddress, phonenumber, anddate of birth12.DressUp1. Telephonecalls are not themost effectiveway to find a job   2. Alwaysanswerthe phonepleasantly8.Smile3. Make sureyour voice mailmessage isappropriate andprofessional5. Answercalls even ifthe numberis unknown22. PFL – Need aDr? You can callthe number onthe back of yourinsurance card tochoose a doctor.7. Do not eator chew gumduring aphoneinterview6. Get RidofDistractions21. PFL – Beprepared to letthe doctor’soffice know whyyou are calling19. PFL –make sure youare calling thecorrectpharmacy10. Thinkaboutyouranswers4. Answerwithin afew rings17. PFL- whenordering takeout, write downyour orderbefore calling14. PFL –Have yourinsurancecardavailable.23.Don’t laydown20. Write downtime, date,location andindividual you willbe interviewingwith.11. Turnoff yourcallwaiting9. TakeNotes18.PFL –know yourprescriptionnumber.16. PFL –Have yourcalendar infront of you24. PFL -Know yourmedicalhistory15. PFL –Have yourprescriptionin front ofyou13. PFL – Knowyour completeaddress, phonenumber, anddate of birth12.DressUp1. Telephonecalls are not themost effectiveway to find a job   2. Alwaysanswerthe phonepleasantly8.Smile

Telephonic Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 3. Make sure your voice mail message is appropriate and professional
  2. 5. Answer calls even if the number is unknown
  3. 22. PFL – Need a Dr? You can call the number on the back of your insurance card to choose a doctor.
  4. 7. Do not eat or chew gum during a phone interview
  5. 6. Get Rid of Distractions
  6. 21. PFL – Be prepared to let the doctor’s office know why you are calling
  7. 19. PFL – make sure you are calling the correct pharmacy
  8. 10. Think about your answers
  9. 4. Answer within a few rings
  10. 17. PFL- when ordering take out, write down your order before calling
  11. 14. PFL – Have your insurance card available.
  12. 23. Don’t lay down
  13. 20. Write down time, date, location and individual you will be interviewing with.
  14. 11. Turn off your call waiting
  15. 9. Take Notes
  16. 18.PFL – know your prescription number.
  17. 16. PFL – Have your calendar in front of you
  18. 24. PFL - Know your medical history
  19. 15. PFL – Have your prescription in front of you
  20. 13. PFL – Know your complete address, phone number, and date of birth
  21. 12. Dress Up
  22. 1. Telephone calls are not the most effective way to find a job
  23. 2. Always answer the phone pleasantly
  24. 8. Smile