3. Make sureyour voice mailmessage isappropriate andprofessional1. Telephonecalls are not themost effectiveway to find a job   8.Smile21. PFL – Beprepared to letthe doctor’soffice know whyyou are calling10. Thinkaboutyouranswers16. PFL –Have yourcalendar infront of you15. PFL –Have yourprescriptionin front ofyou24. PFL -Know yourmedicalhistory23.Don’t laydown17. PFL- whenordering takeout, write downyour orderbefore calling13. PFL – Knowyour completeaddress, phonenumber, anddate of birth18.PFL –know yourprescriptionnumber.11. Turnoff yourcallwaiting20. Write downtime, date,location andindividual you willbe interviewingwith.5. Answercalls even ifthe numberis unknown14. PFL –Have yourinsurancecardavailable.4. Answerwithin afew rings19. PFL –make sure youare calling thecorrectpharmacy6. Get RidofDistractions2. Alwaysanswerthe phonepleasantly7. Do not eator chew gumduring aphoneinterview9. TakeNotes22. PFL – Need aDr? You can callthe number onthe back of yourinsurance card tochoose a doctor.12.DressUp3. Make sureyour voice mailmessage isappropriate andprofessional1. Telephonecalls are not themost effectiveway to find a job   8.Smile21. PFL – Beprepared to letthe doctor’soffice know whyyou are calling10. Thinkaboutyouranswers16. PFL –Have yourcalendar infront of you15. PFL –Have yourprescriptionin front ofyou24. PFL -Know yourmedicalhistory23.Don’t laydown17. PFL- whenordering takeout, write downyour orderbefore calling13. PFL – Knowyour completeaddress, phonenumber, anddate of birth18.PFL –know yourprescriptionnumber.11. Turnoff yourcallwaiting20. Write downtime, date,location andindividual you willbe interviewingwith.5. Answercalls even ifthe numberis unknown14. PFL –Have yourinsurancecardavailable.4. Answerwithin afew rings19. PFL –make sure youare calling thecorrectpharmacy6. Get RidofDistractions2. Alwaysanswerthe phonepleasantly7. Do not eator chew gumduring aphoneinterview9. TakeNotes22. PFL – Need aDr? You can callthe number onthe back of yourinsurance card tochoose a doctor.12.DressUp

Telephonic Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 3. Make sure your voice mail message is appropriate and professional
  2. 1. Telephone calls are not the most effective way to find a job
  3. 8. Smile
  4. 21. PFL – Be prepared to let the doctor’s office know why you are calling
  5. 10. Think about your answers
  6. 16. PFL – Have your calendar in front of you
  7. 15. PFL – Have your prescription in front of you
  8. 24. PFL - Know your medical history
  9. 23. Don’t lay down
  10. 17. PFL- when ordering take out, write down your order before calling
  11. 13. PFL – Know your complete address, phone number, and date of birth
  12. 18.PFL – know your prescription number.
  13. 11. Turn off your call waiting
  14. 20. Write down time, date, location and individual you will be interviewing with.
  15. 5. Answer calls even if the number is unknown
  16. 14. PFL – Have your insurance card available.
  17. 4. Answer within a few rings
  18. 19. PFL – make sure you are calling the correct pharmacy
  19. 6. Get Rid of Distractions
  20. 2. Always answer the phone pleasantly
  21. 7. Do not eat or chew gum during a phone interview
  22. 9. Take Notes
  23. 22. PFL – Need a Dr? You can call the number on the back of your insurance card to choose a doctor.
  24. 12. Dress Up