14. PFL –Have yourinsurancecardavailable.1. Telephonecalls are not themost effectiveway to find a job   20. Write downtime, date,location andindividual you willbe interviewingwith.22. PFL – Need aDr? You can callthe number onthe back of yourinsurance card tochoose a doctor.4. Answerwithin afew rings23.Don’t laydown3. Make sureyour voice mailmessage isappropriate andprofessional2. Alwaysanswerthe phonepleasantly6. Get RidofDistractions12.DressUp5. Answercalls even ifthe numberis unknown8.Smile7. Do not eator chew gumduring aphoneinterview9. TakeNotes11. Turnoff yourcallwaiting10. Thinkaboutyouranswers19. PFL –make sure youare calling thecorrectpharmacy21. PFL – Beprepared to letthe doctor’soffice know whyyou are calling16. PFL –Have yourcalendar infront of you24. PFL -Know yourmedicalhistory17. PFL- whenordering takeout, write downyour orderbefore calling15. PFL –Have yourprescriptionin front ofyou18.PFL –know yourprescriptionnumber.13. PFL – Knowyour completeaddress, phonenumber, anddate of birth14. PFL –Have yourinsurancecardavailable.1. Telephonecalls are not themost effectiveway to find a job   20. Write downtime, date,location andindividual you willbe interviewingwith.22. PFL – Need aDr? You can callthe number onthe back of yourinsurance card tochoose a doctor.4. Answerwithin afew rings23.Don’t laydown3. Make sureyour voice mailmessage isappropriate andprofessional2. Alwaysanswerthe phonepleasantly6. Get RidofDistractions12.DressUp5. Answercalls even ifthe numberis unknown8.Smile7. Do not eator chew gumduring aphoneinterview9. TakeNotes11. Turnoff yourcallwaiting10. Thinkaboutyouranswers19. PFL –make sure youare calling thecorrectpharmacy21. PFL – Beprepared to letthe doctor’soffice know whyyou are calling16. PFL –Have yourcalendar infront of you24. PFL -Know yourmedicalhistory17. PFL- whenordering takeout, write downyour orderbefore calling15. PFL –Have yourprescriptionin front ofyou18.PFL –know yourprescriptionnumber.13. PFL – Knowyour completeaddress, phonenumber, anddate of birth

Telephonic Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. 14. PFL – Have your insurance card available.
  2. 1. Telephone calls are not the most effective way to find a job
  3. 20. Write down time, date, location and individual you will be interviewing with.
  4. 22. PFL – Need a Dr? You can call the number on the back of your insurance card to choose a doctor.
  5. 4. Answer within a few rings
  6. 23. Don’t lay down
  7. 3. Make sure your voice mail message is appropriate and professional
  8. 2. Always answer the phone pleasantly
  9. 6. Get Rid of Distractions
  10. 12. Dress Up
  11. 5. Answer calls even if the number is unknown
  12. 8. Smile
  13. 7. Do not eat or chew gum during a phone interview
  14. 9. Take Notes
  15. 11. Turn off your call waiting
  16. 10. Think about your answers
  17. 19. PFL – make sure you are calling the correct pharmacy
  18. 21. PFL – Be prepared to let the doctor’s office know why you are calling
  19. 16. PFL – Have your calendar in front of you
  20. 24. PFL - Know your medical history
  21. 17. PFL- when ordering take out, write down your order before calling
  22. 15. PFL – Have your prescription in front of you
  23. 18.PFL – know your prescription number.
  24. 13. PFL – Know your complete address, phone number, and date of birth