10. Thinkaboutyouranswers6. Get RidofDistractions16. PFL –Have yourcalendar infront of you4. Answerwithin afew rings1. Telephonecalls are not themost effectiveway to find a job   15. PFL –Have yourprescriptionin front ofyou8.Smile14. PFL –Have yourinsurancecardavailable.12.DressUp9. TakeNotes3. Make sureyour voice mailmessage isappropriate andprofessional24. PFL -Know yourmedicalhistory23.Don’t laydown20. Write downtime, date,location andindividual you willbe interviewingwith.18.PFL –know yourprescriptionnumber.7. Do not eator chew gumduring aphoneinterview13. PFL – Knowyour completeaddress, phonenumber, anddate of birth22. PFL – Need aDr? You can callthe number onthe back of yourinsurance card tochoose a doctor.5. Answercalls even ifthe numberis unknown19. PFL –make sure youare calling thecorrectpharmacy17. PFL- whenordering takeout, write downyour orderbefore calling11. Turnoff yourcallwaiting21. PFL – Beprepared to letthe doctor’soffice know whyyou are calling2. Alwaysanswerthe phonepleasantly10. Thinkaboutyouranswers6. Get RidofDistractions16. PFL –Have yourcalendar infront of you4. Answerwithin afew rings1. Telephonecalls are not themost effectiveway to find a job   15. PFL –Have yourprescriptionin front ofyou8.Smile14. PFL –Have yourinsurancecardavailable.12.DressUp9. TakeNotes3. Make sureyour voice mailmessage isappropriate andprofessional24. PFL -Know yourmedicalhistory23.Don’t laydown20. Write downtime, date,location andindividual you willbe interviewingwith.18.PFL –know yourprescriptionnumber.7. Do not eator chew gumduring aphoneinterview13. PFL – Knowyour completeaddress, phonenumber, anddate of birth22. PFL – Need aDr? You can callthe number onthe back of yourinsurance card tochoose a doctor.5. Answercalls even ifthe numberis unknown19. PFL –make sure youare calling thecorrectpharmacy17. PFL- whenordering takeout, write downyour orderbefore calling11. Turnoff yourcallwaiting21. PFL – Beprepared to letthe doctor’soffice know whyyou are calling2. Alwaysanswerthe phonepleasantly

Telephonic Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 10. Think about your answers
  2. 6. Get Rid of Distractions
  3. 16. PFL – Have your calendar in front of you
  4. 4. Answer within a few rings
  5. 1. Telephone calls are not the most effective way to find a job
  6. 15. PFL – Have your prescription in front of you
  7. 8. Smile
  8. 14. PFL – Have your insurance card available.
  9. 12. Dress Up
  10. 9. Take Notes
  11. 3. Make sure your voice mail message is appropriate and professional
  12. 24. PFL - Know your medical history
  13. 23. Don’t lay down
  14. 20. Write down time, date, location and individual you will be interviewing with.
  15. 18.PFL – know your prescription number.
  16. 7. Do not eat or chew gum during a phone interview
  17. 13. PFL – Know your complete address, phone number, and date of birth
  18. 22. PFL – Need a Dr? You can call the number on the back of your insurance card to choose a doctor.
  19. 5. Answer calls even if the number is unknown
  20. 19. PFL – make sure you are calling the correct pharmacy
  21. 17. PFL- when ordering take out, write down your order before calling
  22. 11. Turn off your call waiting
  23. 21. PFL – Be prepared to let the doctor’s office know why you are calling
  24. 2. Always answer the phone pleasantly