Telephonic Communication

Telephonic Communication Bingo Card
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This bingo card has a free space and 24 words: 1. Telephone calls are not the most effective way to find a job, 2. Always answer the phone pleasantly, 3. Make sure your voice mail message is appropriate and professional, 4. Answer within a few rings, 5. Answer calls even if the number is unknown, 6. Get Rid of Distractions, 7. Do not eat or chew gum during a phone interview, 8. Smile, 9. Take Notes, 10. Think about your answers, 11. Turn off your call waiting, 12. Dress Up, 13. PFL – Know your complete address, phone number, and date of birth, 14. PFL – Have your insurance card available., 15. PFL – Have your prescription in front of you, 16. PFL – Have your calendar in front of you, 17. PFL- when ordering take out, write down your order before calling, 18.PFL – know your prescription number., 19. PFL – make sure you are calling the correct pharmacy, 20. Write down time, date, location and individual you will be interviewing with., 21. PFL – Be prepared to let the doctor’s office know why you are calling, 22. PFL – Need a Dr? You can call the number on the back of your insurance card to choose a doctor., 23. Don’t lay down and 24. PFL - Know your medical history.

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