(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Give couscous in #gratitude
Escalate to #helping-hands
Solve a ticket that you took over from someone else
Create a #guru-request
Solve a ticket where the customer was reporting fraudulent charges
Write a creative closing phrase in your email
Solve a ticket with a reimbursement category
Solve a login issues ticket
Solve a terminate and/or reissue a card ticket
Use a macro
Solve a "lock/unlock" card ticket
Follow up with a ticket that is "on hold"
Create a #cx-macro-submissions
Use Grammarly
Ask a friend for advice
Solve a ticket with a repayment category
Solve a ticket that is from an AM or CSM
Use one empathetic phrase in an email
Solve a ticket with the category "merchant decline."
Solve a ticket where the customer needed to change their information (address, email, phone #)
Go get a beverage, and ask a friend if they want you to bring them one
