(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Use your name in your greeting
Use a macro
Escalate to #helping-hands
Solve a transaction decline ticket
Solve a login issues ticket
Solve a "lock/unlock" card ticket
Solve a ticket where the customer needed to change their information (address, email, phone #)
Ask a friend for advice
Solve a ticket with a reimbursement category
Give couscous in #gratitude
Solve a ticket with the category "merchant decline."
Solve a ticket with a repayment category
Solve a ticket that you took over from someone else
Solve a terminate and/or reissue a card ticket
Solve a ticket that is from an AM or CSM
Write a creative closing phrase in your email
Use two empathetic phrases in one email
Go get a beverage, and ask a friend if they want you to bring them one
Follow up with a ticket that is "on hold"
Solve a ticket where the customer was reporting fraudulent charges
