(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Use one empathetic phrase in an email
Solve a "lock/unlock" card ticket
Use your name in your greeting
Use two empathetic phrases in one email
Solve a ticket that is from an AM or CSM
Solve a ticket with a repayment category
Solve a transaction decline ticket
Solve a ticket that you took over from someone else
Solve a ticket with the category "merchant decline."
Solve a ticket with a reimbursement category
Ask a friend for advice
Solve a ticket where the customer needed to change their information (address, email, phone #)
Write a creative closing phrase in your email
Use a macro
Solve a login issues ticket
Follow up with a ticket that is "on hold"
Escalate to #helping-hands
Go get a beverage, and ask a friend if they want you to bring them one
Give couscous in #gratitude
Create a #cx-macro-submissions
Solve a ticket where the customer was reporting fraudulent charges
