Use yourname inyourgreetingGo get abeverage, andask a friend ifthey want youto bring themoneFollow upwith aticket thatis "on hold"Solve aticket thatis from anAM or CSMSolve a ticketwhere thecustomer wasreportingfraudulentchargesSolve atransactiondeclineticketAsk afriend foradviceSolve aloginissuesticketUse twoempatheticphrases inone emailSolve a ticketthat you tookover fromsomeoneelseUse oneempatheticphrase inan emailWrite acreativeclosingphrase inyour emailUseGrammarlySolve aticket withthe category"merchantdecline."Solve aticket with arepaymentcategoryCreate a#cx-macro-submissionsUse amacroSolve a ticketwhere thecustomer neededto change theirinformation(address, email,phone #)Solve aterminateand/orreissue acard ticketEscalateto#helping-handsGivecouscousin#gratitudeSolve a ticketwith areimbursementcategoryCreatea #guru-requestSolve a"lock/unlock"card ticketUse yourname inyourgreetingGo get abeverage, andask a friend ifthey want youto bring themoneFollow upwith aticket thatis "on hold"Solve aticket thatis from anAM or CSMSolve a ticketwhere thecustomer wasreportingfraudulentchargesSolve atransactiondeclineticketAsk afriend foradviceSolve aloginissuesticketUse twoempatheticphrases inone emailSolve a ticketthat you tookover fromsomeoneelseUse oneempatheticphrase inan emailWrite acreativeclosingphrase inyour emailUseGrammarlySolve aticket withthe category"merchantdecline."Solve aticket with arepaymentcategoryCreate a#cx-macro-submissionsUse amacroSolve a ticketwhere thecustomer neededto change theirinformation(address, email,phone #)Solve aterminateand/orreissue acard ticketEscalateto#helping-handsGivecouscousin#gratitudeSolve a ticketwith areimbursementcategoryCreatea #guru-requestSolve a"lock/unlock"card ticket

CKO 2025 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use your name in your greeting
  2. Go get a beverage, and ask a friend if they want you to bring them one
  3. Follow up with a ticket that is "on hold"
  4. Solve a ticket that is from an AM or CSM
  5. Solve a ticket where the customer was reporting fraudulent charges
  6. Solve a transaction decline ticket
  7. Ask a friend for advice
  8. Solve a login issues ticket
  9. Use two empathetic phrases in one email
  10. Solve a ticket that you took over from someone else
  11. Use one empathetic phrase in an email
  12. Write a creative closing phrase in your email
  13. Use Grammarly
  14. Solve a ticket with the category "merchant decline."
  15. Solve a ticket with a repayment category
  16. Create a #cx-macro-submissions
  17. Use a macro
  18. Solve a ticket where the customer needed to change their information (address, email, phone #)
  19. Solve a terminate and/or reissue a card ticket
  20. Escalate to #helping-hands
  21. Give couscous in #gratitude
  22. Solve a ticket with a reimbursement category
  23. Create a #guru-request
  24. Solve a "lock/unlock" card ticket