(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Create a #cx-macro-submissions
Go get a beverage, and ask a friend if they want you to bring them one
Use one empathetic phrase in an email
Create a #guru-request
Solve a ticket with a repayment category
Solve a terminate and/or reissue a card ticket
Solve a ticket that is from an AM or CSM
Solve a "lock/unlock" card ticket
Solve a ticket with a reimbursement category
Use two empathetic phrases in one email
Escalate to #helping-hands
Ask a friend for advice
Solve a ticket with the category "merchant decline."
Write a creative closing phrase in your email
Solve a login issues ticket
Give couscous in #gratitude
Use Grammarly
Solve a ticket where the customer was reporting fraudulent charges
Solve a ticket where the customer needed to change their information (address, email, phone #)
Use a macro
Follow up with a ticket that is "on hold"
Solve a transaction decline ticket
Use your name in your greeting
Solve a ticket that you took over from someone else
