(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Solve a ticket with a reimbursement category
Solve a ticket with a repayment category
Ask a friend for advice
Use two empathetic phrases in one email
Escalate to #helping-hands
Solve a ticket where the customer was reporting fraudulent charges
Follow up with a ticket that is "on hold"
Use Grammarly
Use a macro
Create a #guru-request
Solve a ticket that is from an AM or CSM
Solve a terminate and/or reissue a card ticket
Solve a transaction decline ticket
Solve a ticket where the customer needed to change their information (address, email, phone #)
Solve a "lock/unlock" card ticket
Solve a login issues ticket
Use your name in your greeting
Solve a ticket that you took over from someone else
Use one empathetic phrase in an email
Create a #cx-macro-submissions
Give couscous in #gratitude
Write a creative closing phrase in your email
Solve a ticket with the category "merchant decline."
Go get a beverage, and ask a friend if they want you to bring them one
