Ask afriend foradviceUseGrammarlyCreatea #guru-requestUse amacroWrite acreativeclosingphrase inyour emailSolve aloginissuesticketSolve aticket withthe category"merchantdecline."Use oneempatheticphrase inan emailSolve aticket with arepaymentcategorySolve atransactiondeclineticketFollow upwith aticket thatis "on hold"Go get abeverage, andask a friend ifthey want youto bring themoneSolve a ticketwhere thecustomer wasreportingfraudulentchargesSolve a ticketwhere thecustomer neededto change theirinformation(address, email,phone #)Solve a ticketwith areimbursementcategoryUse twoempatheticphrases inone emailSolve aterminateand/orreissue acard ticketCreate a#cx-macro-submissionsSolve a"lock/unlock"card ticketUse yourname inyourgreetingGivecouscousin#gratitudeSolve a ticketthat you tookover fromsomeoneelseEscalateto#helping-handsSolve aticket thatis from anAM or CSMAsk afriend foradviceUseGrammarlyCreatea #guru-requestUse amacroWrite acreativeclosingphrase inyour emailSolve aloginissuesticketSolve aticket withthe category"merchantdecline."Use oneempatheticphrase inan emailSolve aticket with arepaymentcategorySolve atransactiondeclineticketFollow upwith aticket thatis "on hold"Go get abeverage, andask a friend ifthey want youto bring themoneSolve a ticketwhere thecustomer wasreportingfraudulentchargesSolve a ticketwhere thecustomer neededto change theirinformation(address, email,phone #)Solve a ticketwith areimbursementcategoryUse twoempatheticphrases inone emailSolve aterminateand/orreissue acard ticketCreate a#cx-macro-submissionsSolve a"lock/unlock"card ticketUse yourname inyourgreetingGivecouscousin#gratitudeSolve a ticketthat you tookover fromsomeoneelseEscalateto#helping-handsSolve aticket thatis from anAM or CSM

CKO 2025 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask a friend for advice
  2. Use Grammarly
  3. Create a #guru-request
  4. Use a macro
  5. Write a creative closing phrase in your email
  6. Solve a login issues ticket
  7. Solve a ticket with the category "merchant decline."
  8. Use one empathetic phrase in an email
  9. Solve a ticket with a repayment category
  10. Solve a transaction decline ticket
  11. Follow up with a ticket that is "on hold"
  12. Go get a beverage, and ask a friend if they want you to bring them one
  13. Solve a ticket where the customer was reporting fraudulent charges
  14. Solve a ticket where the customer needed to change their information (address, email, phone #)
  15. Solve a ticket with a reimbursement category
  16. Use two empathetic phrases in one email
  17. Solve a terminate and/or reissue a card ticket
  18. Create a #cx-macro-submissions
  19. Solve a "lock/unlock" card ticket
  20. Use your name in your greeting
  21. Give couscous in #gratitude
  22. Solve a ticket that you took over from someone else
  23. Escalate to #helping-hands
  24. Solve a ticket that is from an AM or CSM