(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Use one empathetic phrase in an email
Solve a ticket that you took over from someone else
Escalate to #helping-hands
Create a #cx-macro-submissions
Write a creative closing phrase in your email
Create a #guru-request
Ask a friend for advice
Solve a ticket with a reimbursement category
Solve a ticket with the category "merchant decline."
Go get a beverage, and ask a friend if they want you to bring them one
Solve a login issues ticket
Solve a transaction decline ticket
Use a macro
Give couscous in #gratitude
Solve a ticket where the customer needed to change their information (address, email, phone #)
Use your name in your greeting
Solve a terminate and/or reissue a card ticket
Solve a ticket with a repayment category
Use Grammarly
Solve a "lock/unlock" card ticket
Solve a ticket that is from an AM or CSM
Solve a ticket where the customer was reporting fraudulent charges
