(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Use two empathetic phrases in one email
Solve a ticket that you took over from someone else
Solve a ticket with the category "merchant decline."
Solve a ticket where the customer was reporting fraudulent charges
Create a #guru-request
Go get a beverage, and ask a friend if they want you to bring them one
Write a creative closing phrase in your email
Give couscous in #gratitude
Solve a terminate and/or reissue a card ticket
Ask a friend for advice
Solve a transaction decline ticket
Use your name in your greeting
Solve a ticket that is from an AM or CSM
Use a macro
Escalate to #helping-hands
Solve a login issues ticket
Solve a ticket where the customer needed to change their information (address, email, phone #)
