(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Go get a beverage, and ask a friend if they want you to bring them one
Use your name in your greeting
Escalate to #helping-hands
Use two empathetic phrases in one email
Solve a ticket that is from an AM or CSM
Solve a terminate and/or reissue a card ticket
Solve a ticket where the customer needed to change their information (address, email, phone #)
Solve a transaction decline ticket
Write a creative closing phrase in your email
Solve a ticket that you took over from someone else
Create a #guru-request
Use a macro
Solve a ticket where the customer was reporting fraudulent charges
Give couscous in #gratitude
Follow up with a ticket that is "on hold"
Use one empathetic phrase in an email
Create a #cx-macro-submissions
Solve a ticket with the category "merchant decline."
