(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Use one empathetic phrase in an email
Create a #cx-macro-submissions
Solve a ticket where the customer needed to change their information (address, email, phone #)
Solve a ticket that you took over from someone else
Solve a ticket with a repayment category
Solve a terminate and/or reissue a card ticket
Escalate to #helping-hands
Ask a friend for advice
Solve a ticket that is from an AM or CSM
Create a #guru-request
Solve a "lock/unlock" card ticket
Solve a login issues ticket
Solve a ticket where the customer was reporting fraudulent charges
Follow up with a ticket that is "on hold"
Use your name in your greeting
Go get a beverage, and ask a friend if they want you to bring them one
Solve a ticket with the category "merchant decline."
