This bingo card has a free space and 24 words: Create a #guru-request, Create a #cx-macro-submissions, Use a macro, Use one empathetic phrase in an email, Write a creative closing phrase in your email, Escalate to #helping-hands, Ask a friend for advice, Use Grammarly, Use two empathetic phrases in one email, Solve a "lock/unlock" card ticket, Solve a transaction decline ticket, Solve a ticket where the customer needed to change their information (address, email, phone #), Give couscous in #gratitude, Solve a terminate and/or reissue a card ticket, Go get a beverage, and ask a friend if they want you to bring them one, Follow up with a ticket that is "on hold", Solve a ticket that you took over from someone else, Solve a ticket with a reimbursement category, Solve a login issues ticket, Solve a ticket where the customer was reporting fraudulent charges, Solve a ticket with the category "merchant decline.", Use your name in your greeting, Solve a ticket that is from an AM or CSM and Solve a ticket with a repayment category.
Forge Bingo | CXA/TSS Bingo 9/14 | CXA Bingo 7/27/23 | Beat the Heat - Leadership | Customer Experience
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