(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer says "Thank you" after being helped
SSO User ID can't login
"Can you put it in the chat"
EDI issue (BD Logistics, Macrohelix, etc.)
Someone references a pet
You have to train to the Order History Area
You submit an INC, RITM or Call#
CSOS signing issue
The customer has an Order Express enhancement idea
You hear of a late delivery issue
We have to reach out to the OE team for an explanation on something
"Can you see my screen?"
Awkward silence of >20 seconds when customer joins Zoom
Someone is talking but they are on mute
Customer has to call into the EITSC
You hear about someone's weekend plans
PO Exported order twice
You hear of inventory concerns or usage file concerns
User ID doesn't have correct access
"Sorry you go ahead.."
Customer has issue searching for product
Someone is on camera
Pilot testing takes longer than the allotted meeting time
