This bingo card has a free space and 24 words: PO Exported order twice, SSO User ID can't login, You hear about someone's weekend plans, You submit an INC, RITM or Call#, You hear of inventory concerns or usage file concerns, Someone is on camera, We have to reach out to the OE team for an explanation on something, Awkward silence of >20 seconds when customer joins Zoom, Customer says "Thank you" after being helped, User ID doesn't have correct access, EDI issue (BD Logistics, Macrohelix, etc.), Customer has issue searching for product, Pilot testing takes longer than the allotted meeting time, Someone is talking but they are on mute, Assist Customer with Analyze Order Feature, Someone references a pet, CSOS signing issue, "Can you see my screen?", Customer has to call into the EITSC, You have to train to the Order History Area, "Can you put it in the chat", You hear of a late delivery issue, The customer has an Order Express enhancement idea and "Sorry you go ahead..".
QUEUE DAY Bingo | UNC ISD Bingo | CS Bingo (8/24) | IT Daily | Help Desk Bingo
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