(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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PTPP
3 Complaints for one call
Complaint Tracked (interest related)
Complaint Tracking (OLB)
WTNR
Tracked Complaint (excessive calls)
Tracked Complaint (Late Fee)
Tracked Complaint (Customer did not receive statements)
Waived a customer late fee AND READ THE BOXES TO CUSTOMER
Tracked Complaint (Customer Unable to Hear)
Updated customer contact information
Set up a payment (Correctly)
Total Due + MAPS
Offered customer a long term program
Offered Gradual Up to Date
DEMN
Added new payment information (ask the customer how their name appears on the account)
