(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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PTPP
WTNR
Customer Paid Full Balance
Complaint tracked (verification)
Tracked Complaint (excessive calls)
Waived a customer late fee AND READ THE BOXES TO CUSTOMER
Offered Gradual Up to Date
Tracked Complaint (Customer did not receive statements)
Sent out duplicate Statements
Complaint Tracked (interest related)
DEMN
Total Due + MAPS
DMP Offer
Complaint Tracked (previous agent misinformed)
Tracked Complaint (Late Fee)
Added new payment information (ask the customer how their name appears on the account)
