Flipped aMedicaid orMedicareclient to PPBooked anext-dayadmissionStart-to-finishcallSame-dayadmissionTook a stretchbreak orwalkedaround duringa breakReceived aclientreferred froma pastalumniA teammatemade youlaugh duringa huddleStepped in tohelp ateammatewho wasoverwhelmedActuallyfinished yourcoffee whileit was stillhotReceived ashoutout froma teammatefor helpingoutGave ashoutoutto ateammateHeard aclient’s pet inthebackgroundof a callWorked witha familymemberinstead of theclient directlyTag-teamedwith acolleague toclose anadmissionHad to repeatthe programname orlocation morethan 3 timesSuccessfullyde-escalated adifficult callOut-of-stateclient Reached outto a past clientwho wasinterested inre-engagingAssisted aclient who wasdeniedelsewhere butfound a solutionCompleteda benefitcheckClientmispronouncedthe facilityname in ahilarious wayTPS referralthat did nothave a phonenumber tocontact clientSent anencouragingmessage inthe teamchatCollectedreferralsourceFlipped aMedicaid orMedicareclient to PPBooked anext-dayadmissionStart-to-finishcallSame-dayadmissionTook a stretchbreak orwalkedaround duringa breakReceived aclientreferred froma pastalumniA teammatemade youlaugh duringa huddleStepped in tohelp ateammatewho wasoverwhelmedActuallyfinished yourcoffee whileit was stillhotReceived ashoutout froma teammatefor helpingoutGave ashoutoutto ateammateHeard aclient’s pet inthebackgroundof a callWorked witha familymemberinstead of theclient directlyTag-teamedwith acolleague toclose anadmissionHad to repeatthe programname orlocation morethan 3 timesSuccessfullyde-escalated adifficult callOut-of-stateclient Reached outto a past clientwho wasinterested inre-engagingAssisted aclient who wasdeniedelsewhere butfound a solutionCompleteda benefitcheckClientmispronouncedthe facilityname in ahilarious wayTPS referralthat did nothave a phonenumber tocontact clientSent anencouragingmessage inthe teamchatCollectedreferralsource

WAB: West Admissions Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Flipped a Medicaid or Medicare client to PP
  2. Booked a next-day admission
  3. Start-to-finish call
  4. Same-day admission
  5. Took a stretch break or walked around during a break
  6. Received a client referred from a past alumni
  7. A teammate made you laugh during a huddle
  8. Stepped in to help a teammate who was overwhelmed
  9. Actually finished your coffee while it was still hot
  10. Received a shoutout from a teammate for helping out
  11. Gave a shoutout to a teammate
  12. Heard a client’s pet in the background of a call
  13. Worked with a family member instead of the client directly
  14. Tag-teamed with a colleague to close an admission
  15. Had to repeat the program name or location more than 3 times
  16. Successfully de-escalated a difficult call
  17. Out-of-state client
  18. Reached out to a past client who was interested in re-engaging
  19. Assisted a client who was denied elsewhere but found a solution
  20. Completed a benefit check
  21. Client mispronounced the facility name in a hilarious way
  22. TPS referral that did not have a phone number to contact client
  23. Sent an encouraging message in the team chat
  24. Collected referral source