(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Took a stretch break or walked around during a break
Assisted a client who was denied elsewhere but found a solution
Completed a benefit check
Start-to-finish call
Received a shoutout from a teammate for helping out
TPS referral that did not have a phone number to contact client
Booked a next-day admission
Out-of-state client
A teammate made you laugh during a huddle
Successfully de-escalated a difficult call
Gave a shoutout to a teammate
Sent an encouraging message in the team chat
Client mispronounced the facility name in a hilarious way
Actually finished your coffee while it was still hot
Collected referral source
Received a client referred from a past alumni
Flipped a Medicaid or Medicare client to PP
Reached out to a past client who was interested in re-engaging
Heard a client’s pet in the background of a call
Tag-teamed with a colleague to close an admission
Stepped in to help a teammate who was overwhelmed
Had to repeat the program name or location more than 3 times
Same-day admission
Worked with a family member instead of the client directly
