(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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TPS referral that did not have a phone number to contact client
Start-to-finish call
Flipped a Medicaid or Medicare client to PP
Collected referral source
Actually finished your coffee while it was still hot
Client mispronounced the facility name in a hilarious way
Heard a client’s pet in the background of a call
Reached out to a past client who was interested in re-engaging
A teammate made you laugh during a huddle
Stepped in to help a teammate who was overwhelmed
Completed a benefit check
Assisted a client who was denied elsewhere but found a solution
Gave a shoutout to a teammate
Booked a next-day admission
Successfully de-escalated a difficult call
Same-day admission
Received a client referred from a past alumni
Had to repeat the program name or location more than 3 times
Out-of-state client
Took a stretch break or walked around during a break
Tag-teamed with a colleague to close an admission
Worked with a family member instead of the client directly
Received a shoutout from a teammate for helping out
