Gave ashoutoutto ateammateTook a stretchbreak orwalkedaround duringa breakAssisted aclient who wasdeniedelsewhere butfound a solutionClientmispronouncedthe facilityname in ahilarious wayCompleteda benefitcheckWorked witha familymemberinstead of theclient directlyActuallyfinished yourcoffee whileit was stillhotReceived aclientreferred froma pastalumniReceived ashoutout froma teammatefor helpingoutTag-teamedwith acolleague toclose anadmissionStepped in tohelp ateammatewho wasoverwhelmedBooked anext-dayadmissionSuccessfullyde-escalated adifficult callTPS referralthat did nothave a phonenumber tocontact clientA teammatemade youlaugh duringa huddleFlipped aMedicaid orMedicareclient to PPSent anencouragingmessage inthe teamchatCollectedreferralsourceSame-dayadmissionOut-of-stateclient Had to repeatthe programname orlocation morethan 3 timesStart-to-finishcallHeard aclient’s pet inthebackgroundof a callReached outto a past clientwho wasinterested inre-engagingGave ashoutoutto ateammateTook a stretchbreak orwalkedaround duringa breakAssisted aclient who wasdeniedelsewhere butfound a solutionClientmispronouncedthe facilityname in ahilarious wayCompleteda benefitcheckWorked witha familymemberinstead of theclient directlyActuallyfinished yourcoffee whileit was stillhotReceived aclientreferred froma pastalumniReceived ashoutout froma teammatefor helpingoutTag-teamedwith acolleague toclose anadmissionStepped in tohelp ateammatewho wasoverwhelmedBooked anext-dayadmissionSuccessfullyde-escalated adifficult callTPS referralthat did nothave a phonenumber tocontact clientA teammatemade youlaugh duringa huddleFlipped aMedicaid orMedicareclient to PPSent anencouragingmessage inthe teamchatCollectedreferralsourceSame-dayadmissionOut-of-stateclient Had to repeatthe programname orlocation morethan 3 timesStart-to-finishcallHeard aclient’s pet inthebackgroundof a callReached outto a past clientwho wasinterested inre-engaging

WAB: West Admissions Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gave a shoutout to a teammate
  2. Took a stretch break or walked around during a break
  3. Assisted a client who was denied elsewhere but found a solution
  4. Client mispronounced the facility name in a hilarious way
  5. Completed a benefit check
  6. Worked with a family member instead of the client directly
  7. Actually finished your coffee while it was still hot
  8. Received a client referred from a past alumni
  9. Received a shoutout from a teammate for helping out
  10. Tag-teamed with a colleague to close an admission
  11. Stepped in to help a teammate who was overwhelmed
  12. Booked a next-day admission
  13. Successfully de-escalated a difficult call
  14. TPS referral that did not have a phone number to contact client
  15. A teammate made you laugh during a huddle
  16. Flipped a Medicaid or Medicare client to PP
  17. Sent an encouraging message in the team chat
  18. Collected referral source
  19. Same-day admission
  20. Out-of-state client
  21. Had to repeat the program name or location more than 3 times
  22. Start-to-finish call
  23. Heard a client’s pet in the background of a call
  24. Reached out to a past client who was interested in re-engaging