(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Booked a next-day admission
Assisted a client who was denied elsewhere but found a solution
Took a stretch break or walked around during a break
TPS referral that did not have a phone number to contact client
Had to repeat the program name or location more than 3 times
Worked with a family member instead of the client directly
Successfully de-escalated a difficult call
Actually finished your coffee while it was still hot
Received a shoutout from a teammate for helping out
Tag-teamed with a colleague to close an admission
Gave a shoutout to a teammate
Collected referral source
Reached out to a past client who was interested in re-engaging
Stepped in to help a teammate who was overwhelmed
Flipped a Medicaid or Medicare client to PP
Received a client referred from a past alumni
Client mispronounced the facility name in a hilarious way
