This bingo card has a free space and 24 words: TPS referral that did not have a phone number to contact client, Received a shoutout from a teammate for helping out, Booked a next-day admission, Out-of-state client, Heard a client’s pet in the background of a call, Flipped a Medicaid or Medicare client to PP, Collected referral source, Received a client referred from a past alumni, Start-to-finish call, Gave a shoutout to a teammate, Completed a benefit check, Stepped in to help a teammate who was overwhelmed, Tag-teamed with a colleague to close an admission, Same-day admission, Sent an encouraging message in the team chat, Successfully de-escalated a difficult call, A teammate made you laugh during a huddle, Reached out to a past client who was interested in re-engaging, Took a stretch break or walked around during a break, Assisted a client who was denied elsewhere but found a solution, Had to repeat the program name or location more than 3 times, Worked with a family member instead of the client directly, Actually finished your coffee while it was still hot and Client mispronounced the facility name in a hilarious way.
Partner Support | 2019 Busy Season | RTS BINGO | Marriott CS Bingo | CIC BINGO
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