“Can werank for‘shoes’?” (fora small localbusiness)“Can we addmorewhitespacebut also morecontent?”“The internetis down!”(but theirWiFi switchis off)“Have youtried turningit off and onagain?”“Let’smake thelogobigger.”“It needsto be edgybut alsotimeless.”“Can youdropeverythingand do thisASAP?”Someonescreensharesthe wrong tabin a meeting.Someoneforgets theirpasswordagain.You push a fixlive, andsuddenlysomethingunrelatedbreaks.The clientapproves thedesign… thenwants majorchanges post-development.Client clicksan obviousphishingemail.“It justdoesn’t feelright. I can’texplain why.”Client emailsa JPEG of alogo andasks for it asa vector.“Can youtake a look?”(no detailsgiven)“Can we movethe deadlineup?” (withoutchangingresources)“Let’s circleback to this.”(it’s nevermentionedagain)“Let’s put thison the backburner.” (it’snevermentionedagain)Scope creepdisguised asa “smalltweak.”“Can weintegrate thisrandomsoftware Ifound?”“Mypasswordisn’t working!”(Caps Lockwas on)“Why do weneed a blog?No onereads them.”“I’ll followup onthat.” (theydon’t)Client uses ascreenshot ofa Word doc astheir “brandguidelines.”ClickUpnotificationexplosion.You get taggedin 5+ ClickUpcomments inunder aminute.“Can wecopy[competitor’ssite]?”“We don’twant to payfor ads, butwe want to beat the top.”A form doesn’twork, but it’sbecause theclient typedtheir emailwrong.“It workson mymachine.”“I Googled usand we weren’t#1.” (incognitomode notused)“Let’s bid oncompetitornames!”(ignoreslegal risks)“Can we adda chatfeature?” (toa basiclanding page)Client installs12 pluginsand asks whytheir site isslow.The classic“per mylast email”moment.“Can youjustPhotoshopit?”“We need anew logo,but keep theold one.”“Can we justincrease thebudget to fixit?”A bugdisappearswhen you tryto show it tosomeone.“Googleis out toget us.”“Can youSEO myPDFs?”“Can we havefive differentversions tochoose from?”“Why is myemailbroken?”(mailbox isfull)“I’mswamped,but I cansqueeze thisin.”“I know thedeadline istoday, but canwe change theentiredirection?”The client’slanding pagehas zero textbut wants torank foreverything.A WordPressupdatebreakseverything.A Slackmessagestarts with“Hey, quickquestion…”A project is“low priority”untilsuddenly it’surgent.“I love it! Butcan wechangeeverything?”“Can we makethe site load inhalf a second?”(on sharedhosting)“Mycomputer isslow.” (has75 tabsopen)“Why is mywebsitebroken?”(clears cache—it’s fine)“I don’tlike it, but Idon’t knowwhy.”“Can’t wejust useWix?”“Can wemake itpop?”(again)“Let’s hopon a quickcall.” (it’snever quick)Clientpauses adsand askswhy leadsstopped.“Why isn’tmy siteranking yet?It’s been twodays.”“Can we justmove thisbutton 2pixels to theleft?”“I changedsomething inthe backend,and now thewhole site isdown.”Client still usesInternetExplorer andwonders whythings don’twork.The teamagrees on aprocess, andsomeoneimmediatelyignores it.“Can wespend $100and get10,000leads?”Someoneforgetsthey’re not onmute during ameeting.A teammate’smic doesn’twork for thefirst fiveminutes of aZoom call.Someoneshares a longvoice memoinstead oftyping.“Justchecking inon this!” (forthe third timetoday)Someonespills coffeeon theirkeyboard…again.Metadescription= ad copy intheir mind.“Can yourecover a fileI deletedthree monthsago?”Someonepastes anobvious phishingemail into Slackasking, “Is thisreal?”“The CEO’sspousedoesn’t likeit.”“I heardSEO isdead.”(again)“Why isn’t mysite appearingon Google?”(it’s still set tonoindex)“I wantsomethingminimalist…but alsoflashy.”Client insiststheir brandnew site hasa Googlepenalty.“Can youmake itpop?”The meetingcould havebeen anemail.“This willonly takefive minutes,right?”A printerbreaks fornoreason.Client’s entiresystem relieson a singleoutdatedplugin.Client sends 20vaguescreenshotswith “This isbroken” and nocontext.You send aperfectlyworded emailand get a one-word reply.“Can werank for‘shoes’?” (fora small localbusiness)“Can we addmorewhitespacebut also morecontent?”“The internetis down!”(but theirWiFi switchis off)“Have youtried turningit off and onagain?”“Let’smake thelogobigger.”“It needsto be edgybut alsotimeless.”“Can youdropeverythingand do thisASAP?”Someonescreensharesthe wrong tabin a meeting.Someoneforgets theirpasswordagain.You push a fixlive, andsuddenlysomethingunrelatedbreaks.The clientapproves thedesign… thenwants majorchanges post-development.Client clicksan obviousphishingemail.“It justdoesn’t feelright. I can’texplain why.”Client emailsa JPEG of alogo andasks for it asa vector.“Can youtake a look?”(no detailsgiven)“Can we movethe deadlineup?” (withoutchangingresources)“Let’s circleback to this.”(it’s nevermentionedagain)“Let’s put thison the backburner.” (it’snevermentionedagain)Scope creepdisguised asa “smalltweak.”“Can weintegrate thisrandomsoftware Ifound?”“Mypasswordisn’t working!”(Caps Lockwas on)“Why do weneed a blog?No onereads them.”“I’ll followup onthat.” (theydon’t)Client uses ascreenshot ofa Word doc astheir “brandguidelines.”ClickUpnotificationexplosion.You get taggedin 5+ ClickUpcomments inunder aminute.“Can wecopy[competitor’ssite]?”“We don’twant to payfor ads, butwe want to beat the top.”A form doesn’twork, but it’sbecause theclient typedtheir emailwrong.“It workson mymachine.”“I Googled usand we weren’t#1.” (incognitomode notused)“Let’s bid oncompetitornames!”(ignoreslegal risks)“Can we adda chatfeature?” (toa basiclanding page)Client installs12 pluginsand asks whytheir site isslow.The classic“per mylast email”moment.“Can youjustPhotoshopit?”“We need anew logo,but keep theold one.”“Can we justincrease thebudget to fixit?”A bugdisappearswhen you tryto show it tosomeone.“Googleis out toget us.”“Can youSEO myPDFs?”“Can we havefive differentversions tochoose from?”“Why is myemailbroken?”(mailbox isfull)“I’mswamped,but I cansqueeze thisin.”“I know thedeadline istoday, but canwe change theentiredirection?”The client’slanding pagehas zero textbut wants torank foreverything.A WordPressupdatebreakseverything.A Slackmessagestarts with“Hey, quickquestion…”A project is“low priority”untilsuddenly it’surgent.“I love it! Butcan wechangeeverything?”“Can we makethe site load inhalf a second?”(on sharedhosting)“Mycomputer isslow.” (has75 tabsopen)“Why is mywebsitebroken?”(clears cache—it’s fine)“I don’tlike it, but Idon’t knowwhy.”“Can’t wejust useWix?”“Can wemake itpop?”(again)“Let’s hopon a quickcall.” (it’snever quick)Clientpauses adsand askswhy leadsstopped.“Why isn’tmy siteranking yet?It’s been twodays.”“Can we justmove thisbutton 2pixels to theleft?”“I changedsomething inthe backend,and now thewhole site isdown.”Client still usesInternetExplorer andwonders whythings don’twork.The teamagrees on aprocess, andsomeoneimmediatelyignores it.“Can wespend $100and get10,000leads?”Someoneforgetsthey’re not onmute during ameeting.A teammate’smic doesn’twork for thefirst fiveminutes of aZoom call.Someoneshares a longvoice memoinstead oftyping.“Justchecking inon this!” (forthe third timetoday)Someonespills coffeeon theirkeyboard…again.Metadescription= ad copy intheir mind.“Can yourecover a fileI deletedthree monthsago?”Someonepastes anobvious phishingemail into Slackasking, “Is thisreal?”“The CEO’sspousedoesn’t likeit.”“I heardSEO isdead.”(again)“Why isn’t mysite appearingon Google?”(it’s still set tonoindex)“I wantsomethingminimalist…but alsoflashy.”Client insiststheir brandnew site hasa Googlepenalty.“Can youmake itpop?”The meetingcould havebeen anemail.“This willonly takefive minutes,right?”A printerbreaks fornoreason.Client’s entiresystem relieson a singleoutdatedplugin.Client sends 20vaguescreenshotswith “This isbroken” and nocontext.You send aperfectlyworded emailand get a one-word reply.

Agency Life Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Can we rank for ‘shoes’?” (for a small local business)
  2. “Can we add more whitespace but also more content?”
  3. “The internet is down!” (but their WiFi switch is off)
  4. “Have you tried turning it off and on again?”
  5. “Let’s make the logo bigger.”
  6. “It needs to be edgy but also timeless.”
  7. “Can you drop everything and do this ASAP?”
  8. Someone screenshares the wrong tab in a meeting.
  9. Someone forgets their password again.
  10. You push a fix live, and suddenly something unrelated breaks.
  11. The client approves the design… then wants major changes post-development.
  12. Client clicks an obvious phishing email.
  13. “It just doesn’t feel right. I can’t explain why.”
  14. Client emails a JPEG of a logo and asks for it as a vector.
  15. “Can you take a look?” (no details given)
  16. “Can we move the deadline up?” (without changing resources)
  17. “Let’s circle back to this.” (it’s never mentioned again)
  18. “Let’s put this on the back burner.” (it’s never mentioned again)
  19. Scope creep disguised as a “small tweak.”
  20. “Can we integrate this random software I found?”
  21. “My password isn’t working!” (Caps Lock was on)
  22. “Why do we need a blog? No one reads them.”
  23. “I’ll follow up on that.” (they don’t)
  24. Client uses a screenshot of a Word doc as their “brand guidelines.”
  25. ClickUp notification explosion.
  26. You get tagged in 5+ ClickUp comments in under a minute.
  27. “Can we copy [competitor’s site]?”
  28. “We don’t want to pay for ads, but we want to be at the top.”
  29. A form doesn’t work, but it’s because the client typed their email wrong.
  30. “It works on my machine.”
  31. “I Googled us and we weren’t #1.” (incognito mode not used)
  32. “Let’s bid on competitor names!” (ignores legal risks)
  33. “Can we add a chat feature?” (to a basic landing page)
  34. Client installs 12 plugins and asks why their site is slow.
  35. The classic “per my last email” moment.
  36. “Can you just Photoshop it?”
  37. “We need a new logo, but keep the old one.”
  38. “Can we just increase the budget to fix it?”
  39. A bug disappears when you try to show it to someone.
  40. “Google is out to get us.”
  41. “Can you SEO my PDFs?”
  42. “Can we have five different versions to choose from?”
  43. “Why is my email broken?” (mailbox is full)
  44. “I’m swamped, but I can squeeze this in.”
  45. “I know the deadline is today, but can we change the entire direction?”
  46. The client’s landing page has zero text but wants to rank for everything.
  47. A WordPress update breaks everything.
  48. A Slack message starts with “Hey, quick question…”
  49. A project is “low priority” until suddenly it’s urgent.
  50. “I love it! But can we change everything?”
  51. “Can we make the site load in half a second?” (on shared hosting)
  52. “My computer is slow.” (has 75 tabs open)
  53. “Why is my website broken?” (clears cache—it’s fine)
  54. “I don’t like it, but I don’t know why.”
  55. “Can’t we just use Wix?”
  56. “Can we make it pop?” (again)
  57. “Let’s hop on a quick call.” (it’s never quick)
  58. Client pauses ads and asks why leads stopped.
  59. “Why isn’t my site ranking yet? It’s been two days.”
  60. “Can we just move this button 2 pixels to the left?”
  61. “I changed something in the backend, and now the whole site is down.”
  62. Client still uses Internet Explorer and wonders why things don’t work.
  63. The team agrees on a process, and someone immediately ignores it.
  64. “Can we spend $100 and get 10,000 leads?”
  65. Someone forgets they’re not on mute during a meeting.
  66. A teammate’s mic doesn’t work for the first five minutes of a Zoom call.
  67. Someone shares a long voice memo instead of typing.
  68. “Just checking in on this!” (for the third time today)
  69. Someone spills coffee on their keyboard… again.
  70. Meta description = ad copy in their mind.
  71. “Can you recover a file I deleted three months ago?”
  72. Someone pastes an obvious phishing email into Slack asking, “Is this real?”
  73. “The CEO’s spouse doesn’t like it.”
  74. “I heard SEO is dead.” (again)
  75. “Why isn’t my site appearing on Google?” (it’s still set to noindex)
  76. “I want something minimalist… but also flashy.”
  77. Client insists their brand new site has a Google penalty.
  78. “Can you make it pop?”
  79. The meeting could have been an email.
  80. “This will only take five minutes, right?”
  81. A printer breaks for no reason.
  82. Client’s entire system relies on a single outdated plugin.
  83. Client sends 20 vague screenshots with “This is broken” and no context.
  84. You send a perfectly worded email and get a one-word reply.