(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Go above and beyond on a call
Spoof a member account
Forward thinking; provide options: thinking outside the box
Research a provider in Facets
complete a Exempt Grievance
Register a member online @ BlueShieldca.com
File a grievance
Make an OBC to a provider
Change a PCP
Promote Self Service
Have the Understanding PHI and Access to Care DLP up.
Use Darwin for Pharmacy Inquiry
Acknowledge the reason for the call.
KUDOS call
Locate a Urgent Care
Research 25+ KB articles
Call out to a medical group
Welcome someone to the BSC if they are new!
Accumulations; go over any plan limits/deduct/OOPM
