(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Connect a call to claims
Use Post call survey verbiage
Register a member online @ BlueShieldca.com
Call out to a medical group
Go above and beyond on a call
Acknowledge the reason for the call.
Change a PCP
File a grievance
Welcome someone to the BSC if they are new!
Research 25+ KB articles
Research a provider in Facets
Locate a Urgent Care
Spoof a member account
Quote the full plan benefits
Have the Understanding PHI and Access to Care DLP up.
complete a Exempt Grievance
Forward thinking; provide options: thinking outside the box
Use Darwin for Pharmacy Inquiry
Accumulations; go over any plan limits/deduct/OOPM
