This bingo card has a free space and 24 words: Change a PCP, Accumulations; go over any plan limits/deduct/OOPM, Spoof a member account, Research 25+ KB articles, File a grievance, complete a Exempt Grievance, Locate a Urgent Care, Go above and beyond on a call, Research a provider in Facets, Claims call (claims Agents), Make an OBC to a provider, Quote the full plan benefits, Welcome someone to the BSC if they are new!, Register a member online @ BlueShieldca.com, Use Darwin for Pharmacy Inquiry, Call out to a medical group, Connect a call to claims, Use Post call survey verbiage, Acknowledge the reason for the call., Promote Self Service, Forward thinking; provide options: thinking outside the box, Research and Auth in auth accel, KUDOS call and Have the Understanding PHI and Access to Care DLP up..
GBD Concierge BINGO Access To Care | INCLUDE NPI AND MBR ID NUMBERS FOR VERIFICATION | CALL BINGO!! | Ambetter Member Service Scavenger hunt! | NOT-SO-SPOOKY CALL BINGO!!
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