Customerschedulesan oilchangeappointmentCustomerskey fobbattery isdeadCustomercalls you bythe wrongnameCustomerdrives aJaguarCustomerwants to comein same dayfor an oilchange serviceCustomerhas an oilchangepackage withusCustomerschedules adetailappointmentCustomer ishappy aboutour soonavailabilityCustomerneedsnew wiperbladesYou spokewith anangryleprechaunYouscheduled aHonda fuelpump recallappointmentCustomerhas mileageabove 100KThe JLR deskdoesn't pick upthe phonewhen you needthem for astatus updateCustomerwants to get insooner than thenext availableappointmentCustomerhas a specialordered partin and wantsto schedule itCustomer isupset abouttheirpreviousserviceYou transferreda customer tothe partsdepartment fortiresCustomerstire light isonCustomerneeded to betransferredto salesYoutransferred acustomer tothe collisionshopCustomer asksif you work in acall center/orhas knowledgethat we are oneCustomerschedules arecallappointment fortheir vehicleYou spokewith acustomerthat has aheart of goldCustomer isinsisting onspeaking totheir favoriteadvisorCustomerschedulesan oilchangeappointmentCustomerskey fobbattery isdeadCustomercalls you bythe wrongnameCustomerdrives aJaguarCustomerwants to comein same dayfor an oilchange serviceCustomerhas an oilchangepackage withusCustomerschedules adetailappointmentCustomer ishappy aboutour soonavailabilityCustomerneedsnew wiperbladesYou spokewith anangryleprechaunYouscheduled aHonda fuelpump recallappointmentCustomerhas mileageabove 100KThe JLR deskdoesn't pick upthe phonewhen you needthem for astatus updateCustomerwants to get insooner than thenext availableappointmentCustomerhas a specialordered partin and wantsto schedule itCustomer isupset abouttheirpreviousserviceYou transferreda customer tothe partsdepartment fortiresCustomerstire light isonCustomerneeded to betransferredto salesYoutransferred acustomer tothe collisionshopCustomer asksif you work in acall center/orhas knowledgethat we are oneCustomerschedules arecallappointment fortheir vehicleYou spokewith acustomerthat has aheart of goldCustomer isinsisting onspeaking totheir favoriteadvisor

Luck of the CDC Rep Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer schedules an oil change appointment
  2. Customers key fob battery is dead
  3. Customer calls you by the wrong name
  4. Customer drives a Jaguar
  5. Customer wants to come in same day for an oil change service
  6. Customer has an oil change package with us
  7. Customer schedules a detail appointment
  8. Customer is happy about our soon availability
  9. Customer needs new wiper blades
  10. You spoke with an angry leprechaun
  11. You scheduled a Honda fuel pump recall appointment
  12. Customer has mileage above 100K
  13. The JLR desk doesn't pick up the phone when you need them for a status update
  14. Customer wants to get in sooner than the next available appointment
  15. Customer has a special ordered part in and wants to schedule it
  16. Customer is upset about their previous service
  17. You transferred a customer to the parts department for tires
  18. Customers tire light is on
  19. Customer needed to be transferred to sales
  20. You transferred a customer to the collision shop
  21. Customer asks if you work in a call center/or has knowledge that we are one
  22. Customer schedules a recall appointment for their vehicle
  23. You spoke with a customer that has a heart of gold
  24. Customer is insisting on speaking to their favorite advisor