Youtransferred acustomer tothe collisionshopCustomerschedules adetailappointmentCustomer ishappy aboutour soonavailabilityCustomerstire light isonCustomerskey fobbattery isdeadCustomerdrives aJaguarCustomerneeded to betransferredto salesCustomerwants to get insooner than thenext availableappointmentCustomerhas an oilchangepackage withusCustomerhas mileageabove 100KCustomerneedsnew wiperbladesCustomerhas a specialordered partin and wantsto schedule itYou spokewith anangryleprechaunCustomer asksif you work in acall center/orhas knowledgethat we are oneCustomerschedulesan oilchangeappointmentYou spokewith acustomerthat has aheart of goldCustomer isupset abouttheirpreviousserviceCustomercalls you bythe wrongnameCustomer isinsisting onspeaking totheir favoriteadvisorCustomerwants to comein same dayfor an oilchange serviceCustomerschedules arecallappointment fortheir vehicleYouscheduled aHonda fuelpump recallappointmentYou transferreda customer tothe partsdepartment fortiresThe JLR deskdoesn't pick upthe phonewhen you needthem for astatus updateYoutransferred acustomer tothe collisionshopCustomerschedules adetailappointmentCustomer ishappy aboutour soonavailabilityCustomerstire light isonCustomerskey fobbattery isdeadCustomerdrives aJaguarCustomerneeded to betransferredto salesCustomerwants to get insooner than thenext availableappointmentCustomerhas an oilchangepackage withusCustomerhas mileageabove 100KCustomerneedsnew wiperbladesCustomerhas a specialordered partin and wantsto schedule itYou spokewith anangryleprechaunCustomer asksif you work in acall center/orhas knowledgethat we are oneCustomerschedulesan oilchangeappointmentYou spokewith acustomerthat has aheart of goldCustomer isupset abouttheirpreviousserviceCustomercalls you bythe wrongnameCustomer isinsisting onspeaking totheir favoriteadvisorCustomerwants to comein same dayfor an oilchange serviceCustomerschedules arecallappointment fortheir vehicleYouscheduled aHonda fuelpump recallappointmentYou transferreda customer tothe partsdepartment fortiresThe JLR deskdoesn't pick upthe phonewhen you needthem for astatus update

Luck of the CDC Rep Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You transferred a customer to the collision shop
  2. Customer schedules a detail appointment
  3. Customer is happy about our soon availability
  4. Customers tire light is on
  5. Customers key fob battery is dead
  6. Customer drives a Jaguar
  7. Customer needed to be transferred to sales
  8. Customer wants to get in sooner than the next available appointment
  9. Customer has an oil change package with us
  10. Customer has mileage above 100K
  11. Customer needs new wiper blades
  12. Customer has a special ordered part in and wants to schedule it
  13. You spoke with an angry leprechaun
  14. Customer asks if you work in a call center/or has knowledge that we are one
  15. Customer schedules an oil change appointment
  16. You spoke with a customer that has a heart of gold
  17. Customer is upset about their previous service
  18. Customer calls you by the wrong name
  19. Customer is insisting on speaking to their favorite advisor
  20. Customer wants to come in same day for an oil change service
  21. Customer schedules a recall appointment for their vehicle
  22. You scheduled a Honda fuel pump recall appointment
  23. You transferred a customer to the parts department for tires
  24. The JLR desk doesn't pick up the phone when you need them for a status update