Youscheduled aHonda fuelpump recallappointmentCustomerhas an oilchangepackage withusCustomer isinsisting onspeaking totheir favoriteadvisorCustomerwants to comein same dayfor an oilchange serviceCustomerhas mileageabove 100KCustomercalls you bythe wrongnameCustomerneeded to betransferredto salesCustomerschedules arecallappointment fortheir vehicleCustomerschedulesan oilchangeappointmentCustomerdrives aJaguarCustomerstire light isonCustomerschedules adetailappointmentCustomerskey fobbattery isdeadYou spokewith anangryleprechaunYoutransferred acustomer tothe collisionshopCustomerwants to get insooner than thenext availableappointmentThe JLR deskdoesn't pick upthe phonewhen you needthem for astatus updateCustomerneedsnew wiperbladesYou transferreda customer tothe partsdepartment fortiresYou spokewith acustomerthat has aheart of goldCustomer ishappy aboutour soonavailabilityCustomer asksif you work in acall center/orhas knowledgethat we are oneCustomer isupset abouttheirpreviousserviceCustomerhas a specialordered partin and wantsto schedule itYouscheduled aHonda fuelpump recallappointmentCustomerhas an oilchangepackage withusCustomer isinsisting onspeaking totheir favoriteadvisorCustomerwants to comein same dayfor an oilchange serviceCustomerhas mileageabove 100KCustomercalls you bythe wrongnameCustomerneeded to betransferredto salesCustomerschedules arecallappointment fortheir vehicleCustomerschedulesan oilchangeappointmentCustomerdrives aJaguarCustomerstire light isonCustomerschedules adetailappointmentCustomerskey fobbattery isdeadYou spokewith anangryleprechaunYoutransferred acustomer tothe collisionshopCustomerwants to get insooner than thenext availableappointmentThe JLR deskdoesn't pick upthe phonewhen you needthem for astatus updateCustomerneedsnew wiperbladesYou transferreda customer tothe partsdepartment fortiresYou spokewith acustomerthat has aheart of goldCustomer ishappy aboutour soonavailabilityCustomer asksif you work in acall center/orhas knowledgethat we are oneCustomer isupset abouttheirpreviousserviceCustomerhas a specialordered partin and wantsto schedule it

Luck of the CDC Rep Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You scheduled a Honda fuel pump recall appointment
  2. Customer has an oil change package with us
  3. Customer is insisting on speaking to their favorite advisor
  4. Customer wants to come in same day for an oil change service
  5. Customer has mileage above 100K
  6. Customer calls you by the wrong name
  7. Customer needed to be transferred to sales
  8. Customer schedules a recall appointment for their vehicle
  9. Customer schedules an oil change appointment
  10. Customer drives a Jaguar
  11. Customers tire light is on
  12. Customer schedules a detail appointment
  13. Customers key fob battery is dead
  14. You spoke with an angry leprechaun
  15. You transferred a customer to the collision shop
  16. Customer wants to get in sooner than the next available appointment
  17. The JLR desk doesn't pick up the phone when you need them for a status update
  18. Customer needs new wiper blades
  19. You transferred a customer to the parts department for tires
  20. You spoke with a customer that has a heart of gold
  21. Customer is happy about our soon availability
  22. Customer asks if you work in a call center/or has knowledge that we are one
  23. Customer is upset about their previous service
  24. Customer has a special ordered part in and wants to schedule it