Customerwants to comein same dayfor an oilchange serviceCustomer isupset abouttheirpreviousserviceCustomerhas mileageabove 100KCustomerdrives aJaguarCustomer asksif you work in acall center/orhas knowledgethat we are oneCustomerschedules arecallappointment fortheir vehicleCustomerneedsnew wiperbladesThe JLR deskdoesn't pick upthe phonewhen you needthem for astatus updateCustomerskey fobbattery isdeadYouscheduled aHonda fuelpump recallappointmentCustomerneeded to betransferredto salesYou transferreda customer tothe partsdepartment fortiresCustomerhas an oilchangepackage withusYou spokewith acustomerthat has aheart of goldCustomerhas a specialordered partin and wantsto schedule itCustomerschedules adetailappointmentCustomerschedulesan oilchangeappointmentYou spokewith anangryleprechaunCustomerwants to get insooner than thenext availableappointmentCustomer ishappy aboutour soonavailabilityCustomerstire light isonCustomercalls you bythe wrongnameCustomer isinsisting onspeaking totheir favoriteadvisorYoutransferred acustomer tothe collisionshopCustomerwants to comein same dayfor an oilchange serviceCustomer isupset abouttheirpreviousserviceCustomerhas mileageabove 100KCustomerdrives aJaguarCustomer asksif you work in acall center/orhas knowledgethat we are oneCustomerschedules arecallappointment fortheir vehicleCustomerneedsnew wiperbladesThe JLR deskdoesn't pick upthe phonewhen you needthem for astatus updateCustomerskey fobbattery isdeadYouscheduled aHonda fuelpump recallappointmentCustomerneeded to betransferredto salesYou transferreda customer tothe partsdepartment fortiresCustomerhas an oilchangepackage withusYou spokewith acustomerthat has aheart of goldCustomerhas a specialordered partin and wantsto schedule itCustomerschedules adetailappointmentCustomerschedulesan oilchangeappointmentYou spokewith anangryleprechaunCustomerwants to get insooner than thenext availableappointmentCustomer ishappy aboutour soonavailabilityCustomerstire light isonCustomercalls you bythe wrongnameCustomer isinsisting onspeaking totheir favoriteadvisorYoutransferred acustomer tothe collisionshop

Luck of the CDC Rep Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer wants to come in same day for an oil change service
  2. Customer is upset about their previous service
  3. Customer has mileage above 100K
  4. Customer drives a Jaguar
  5. Customer asks if you work in a call center/or has knowledge that we are one
  6. Customer schedules a recall appointment for their vehicle
  7. Customer needs new wiper blades
  8. The JLR desk doesn't pick up the phone when you need them for a status update
  9. Customers key fob battery is dead
  10. You scheduled a Honda fuel pump recall appointment
  11. Customer needed to be transferred to sales
  12. You transferred a customer to the parts department for tires
  13. Customer has an oil change package with us
  14. You spoke with a customer that has a heart of gold
  15. Customer has a special ordered part in and wants to schedule it
  16. Customer schedules a detail appointment
  17. Customer schedules an oil change appointment
  18. You spoke with an angry leprechaun
  19. Customer wants to get in sooner than the next available appointment
  20. Customer is happy about our soon availability
  21. Customers tire light is on
  22. Customer calls you by the wrong name
  23. Customer is insisting on speaking to their favorite advisor
  24. You transferred a customer to the collision shop