(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Customer calls you by the wrong name
Customer is upset about their previous service
You transferred a customer to the parts department for tires
Customer has mileage above 100K
You spoke with an angry leprechaun
You transferred a customer to the collision shop
Customers key fob battery is dead
Customer is insisting on speaking to their favorite advisor
Customer schedules an oil change appointment
Customer asks if you work in a call center/or has knowledge that we are one
Customer schedules a recall appointment for their vehicle
You spoke with a customer that has a heart of gold
Customer has an oil change package with us
Customer is happy about our soon availability
Customers tire light is on
Customer has a special ordered part in and wants to schedule it
Customer drives a Jaguar
Customer schedules a detail appointment
Customer wants to come in same day for an oil change service
The JLR desk doesn't pick up the phone when you need them for a status update
Customer needed to be transferred to sales
Customer needs new wiper blades
You scheduled a Honda fuel pump recall appointment
Customer wants to get in sooner than the next available appointment
