Customerhas a specialordered partin and wantsto schedule itYou spokewith acustomerthat has aheart of goldCustomerhas mileageabove 100KCustomerdrives aJaguarYou transferreda customer tothe partsdepartment fortiresYouscheduled aHonda fuelpump recallappointmentCustomerstire light isonCustomerschedules arecallappointment fortheir vehicleCustomer ishappy aboutour soonavailabilityCustomer isupset abouttheirpreviousserviceCustomer asksif you work in acall center/orhas knowledgethat we are oneCustomer isinsisting onspeaking totheir favoriteadvisorCustomerskey fobbattery isdeadCustomerwants to get insooner than thenext availableappointmentYoutransferred acustomer tothe collisionshopCustomerneeded to betransferredto salesCustomerschedulesan oilchangeappointmentCustomerwants to comein same dayfor an oilchange serviceYou spokewith anangryleprechaunThe JLR deskdoesn't pick upthe phonewhen you needthem for astatus updateCustomerhas an oilchangepackage withusCustomercalls you bythe wrongnameCustomerneedsnew wiperbladesCustomerschedules adetailappointmentCustomerhas a specialordered partin and wantsto schedule itYou spokewith acustomerthat has aheart of goldCustomerhas mileageabove 100KCustomerdrives aJaguarYou transferreda customer tothe partsdepartment fortiresYouscheduled aHonda fuelpump recallappointmentCustomerstire light isonCustomerschedules arecallappointment fortheir vehicleCustomer ishappy aboutour soonavailabilityCustomer isupset abouttheirpreviousserviceCustomer asksif you work in acall center/orhas knowledgethat we are oneCustomer isinsisting onspeaking totheir favoriteadvisorCustomerskey fobbattery isdeadCustomerwants to get insooner than thenext availableappointmentYoutransferred acustomer tothe collisionshopCustomerneeded to betransferredto salesCustomerschedulesan oilchangeappointmentCustomerwants to comein same dayfor an oilchange serviceYou spokewith anangryleprechaunThe JLR deskdoesn't pick upthe phonewhen you needthem for astatus updateCustomerhas an oilchangepackage withusCustomercalls you bythe wrongnameCustomerneedsnew wiperbladesCustomerschedules adetailappointment

Luck of the CDC Rep Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer has a special ordered part in and wants to schedule it
  2. You spoke with a customer that has a heart of gold
  3. Customer has mileage above 100K
  4. Customer drives a Jaguar
  5. You transferred a customer to the parts department for tires
  6. You scheduled a Honda fuel pump recall appointment
  7. Customers tire light is on
  8. Customer schedules a recall appointment for their vehicle
  9. Customer is happy about our soon availability
  10. Customer is upset about their previous service
  11. Customer asks if you work in a call center/or has knowledge that we are one
  12. Customer is insisting on speaking to their favorite advisor
  13. Customers key fob battery is dead
  14. Customer wants to get in sooner than the next available appointment
  15. You transferred a customer to the collision shop
  16. Customer needed to be transferred to sales
  17. Customer schedules an oil change appointment
  18. Customer wants to come in same day for an oil change service
  19. You spoke with an angry leprechaun
  20. The JLR desk doesn't pick up the phone when you need them for a status update
  21. Customer has an oil change package with us
  22. Customer calls you by the wrong name
  23. Customer needs new wiper blades
  24. Customer schedules a detail appointment