Customer asksif you work in acall center/orhas knowledgethat we are oneCustomerhas mileageabove 100KYou transferreda customer tothe partsdepartment fortiresCustomer isupset abouttheirpreviousserviceThe JLR deskdoesn't pick upthe phonewhen you needthem for astatus updateCustomercalls you bythe wrongnameCustomerwants to comein same dayfor an oilchange serviceYou spokewith anangryleprechaunCustomerschedulesan oilchangeappointmentCustomerhas a specialordered partin and wantsto schedule itCustomerneedsnew wiperbladesYou spokewith acustomerthat has aheart of goldYoutransferred acustomer tothe collisionshopYouscheduled aHonda fuelpump recallappointmentCustomerhas an oilchangepackage withusCustomer isinsisting onspeaking totheir favoriteadvisorCustomer ishappy aboutour soonavailabilityCustomerstire light isonCustomerwants to get insooner than thenext availableappointmentCustomerskey fobbattery isdeadCustomerschedules adetailappointmentCustomerneeded to betransferredto salesCustomerdrives aJaguarCustomerschedules arecallappointment fortheir vehicleCustomer asksif you work in acall center/orhas knowledgethat we are oneCustomerhas mileageabove 100KYou transferreda customer tothe partsdepartment fortiresCustomer isupset abouttheirpreviousserviceThe JLR deskdoesn't pick upthe phonewhen you needthem for astatus updateCustomercalls you bythe wrongnameCustomerwants to comein same dayfor an oilchange serviceYou spokewith anangryleprechaunCustomerschedulesan oilchangeappointmentCustomerhas a specialordered partin and wantsto schedule itCustomerneedsnew wiperbladesYou spokewith acustomerthat has aheart of goldYoutransferred acustomer tothe collisionshopYouscheduled aHonda fuelpump recallappointmentCustomerhas an oilchangepackage withusCustomer isinsisting onspeaking totheir favoriteadvisorCustomer ishappy aboutour soonavailabilityCustomerstire light isonCustomerwants to get insooner than thenext availableappointmentCustomerskey fobbattery isdeadCustomerschedules adetailappointmentCustomerneeded to betransferredto salesCustomerdrives aJaguarCustomerschedules arecallappointment fortheir vehicle

Luck of the CDC Rep Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer asks if you work in a call center/or has knowledge that we are one
  2. Customer has mileage above 100K
  3. You transferred a customer to the parts department for tires
  4. Customer is upset about their previous service
  5. The JLR desk doesn't pick up the phone when you need them for a status update
  6. Customer calls you by the wrong name
  7. Customer wants to come in same day for an oil change service
  8. You spoke with an angry leprechaun
  9. Customer schedules an oil change appointment
  10. Customer has a special ordered part in and wants to schedule it
  11. Customer needs new wiper blades
  12. You spoke with a customer that has a heart of gold
  13. You transferred a customer to the collision shop
  14. You scheduled a Honda fuel pump recall appointment
  15. Customer has an oil change package with us
  16. Customer is insisting on speaking to their favorite advisor
  17. Customer is happy about our soon availability
  18. Customers tire light is on
  19. Customer wants to get in sooner than the next available appointment
  20. Customers key fob battery is dead
  21. Customer schedules a detail appointment
  22. Customer needed to be transferred to sales
  23. Customer drives a Jaguar
  24. Customer schedules a recall appointment for their vehicle