This bingo card has a free space and 24 words: Customer wants to get in sooner than the next available appointment, The JLR desk doesn't pick up the phone when you need them for a status update, Customer wants to come in same day for an oil change service, Customer has mileage above 100K, You transferred a customer to the collision shop, Customer is upset about their previous service, Customer calls you by the wrong name, You transferred a customer to the parts department for tires, Customer schedules an oil change appointment, Customer schedules a detail appointment, Customer is happy about our soon availability, Customer has an oil change package with us, Customer schedules a recall appointment for their vehicle, Customer drives a Jaguar, You scheduled a Honda fuel pump recall appointment, Customer has a special ordered part in and wants to schedule it, Customers tire light is on, Customers key fob battery is dead, Customer needs new wiper blades, You spoke with an angry leprechaun, Customer is insisting on speaking to their favorite advisor, Customer asks if you work in a call center/or has knowledge that we are one, Customer needed to be transferred to sales and You spoke with a customer that has a heart of gold.
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