Member tookthemself off oftheirmedication w/oMD consultSpoke toacaregiverCompletedan HRAReccomendedcalling inmedications 7days earlyMade animpact ona memberFound aclaimsvalidationCompleteda follow upcallWashungup onCompleteda 2 for 1PracticedactivelisteningskillsFound theroot causefor nonadherencesuccessfullyHad agreatmorning!:)WarmTransferredto ORxUsed HIPAAFriends andFamilyguidanceMemberdeclinedto verifyHIPAAMemberagreed toyour buyinContacteda MDoffice for100dsForgot tosay "Ihavetime"Smilingwhiledialing allday! :)WarmTransferredfor anescalationWarmtransferredto ORxCalled apharmacyfor a refillReccomendedDivvy Dose toa memberChattedwith a coworker viateamsMember tookthemself off oftheirmedication w/oMD consultSpoke toacaregiverCompletedan HRAReccomendedcalling inmedications 7days earlyMade animpact ona memberFound aclaimsvalidationCompleteda follow upcallWashungup onCompleteda 2 for 1PracticedactivelisteningskillsFound theroot causefor nonadherencesuccessfullyHad agreatmorning!:)WarmTransferredto ORxUsed HIPAAFriends andFamilyguidanceMemberdeclinedto verifyHIPAAMemberagreed toyour buyinContacteda MDoffice for100dsForgot tosay "Ihavetime"Smilingwhiledialing allday! :)WarmTransferredfor anescalationWarmtransferredto ORxCalled apharmacyfor a refillReccomendedDivvy Dose toa memberChattedwith a coworker viateams

Med Adherence - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member took themself off of their medication w/o MD consult
  2. Spoke to a caregiver
  3. Completed an HRA
  4. Reccomended calling in medications 7 days early
  5. Made an impact on a member
  6. Found a claims validation
  7. Completed a follow up call
  8. Was hung up on
  9. Completed a 2 for 1
  10. Practiced active listening skills
  11. Found the root cause for non adherence successfully
  12. Had a great morning! :)
  13. Warm Transferred to ORx
  14. Used HIPAA Friends and Family guidance
  15. Member declined to verify HIPAA
  16. Member agreed to your buy in
  17. Contacted a MD office for 100ds
  18. Forgot to say "I have time"
  19. Smiling while dialing all day! :)
  20. Warm Transferred for an escalation
  21. Warm transferred to ORx
  22. Called a pharmacy for a refill
  23. Reccomended Divvy Dose to a member
  24. Chatted with a co worker via teams