(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Used HIPAA Friends and Family guidance
Completed an HRA
Warm Transferred to ORx
Reccomended calling in medications 7 days early
Spoke to a caregiver
Made an impact on a member
Practiced active listening skills
Had a great morning! :)
Member agreed to your buy in
Chatted with a co worker via teams
Was hung up on
Called a pharmacy for a refill
Member declined to verify HIPAA
Completed a follow up call
Smiling while dialing all day! :)
Found the root cause for non adherence successfully
Warm Transferred for an escalation
Reccomended Divvy Dose to a member
Forgot to say "I have time"
Warm transferred to ORx
Member took themself off of their medication w/o MD consult
