(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Warm Transferred for an escalation
Smiling while dialing all day! :)
Completed a 2 for 1
Warm Transferred to ORx
Forgot to say "I have time"
Warm transferred to ORx
Used HIPAA Friends and Family guidance
Practiced active listening skills
Had a great morning! :)
Member took themself off of their medication w/o MD consult
Contacted a MD office for 100ds
Was hung up on
Chatted with a co worker via teams
Spoke to a caregiver
Reccomended calling in medications 7 days early
Made an impact on a member
Member declined to verify HIPAA
Member agreed to your buy in
Found a claims validation
Completed an HRA
Found the root cause for non adherence successfully
