(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used HIPAA Friends and Family guidance
Practiced active listening skills
Chatted with a co worker via teams
Spoke to a caregiver
Smiling while dialing all day! :)
Member agreed to your buy in
Warm Transferred for an escalation
Had a great morning! :)
Warm Transferred to ORx
Contacted a MD office for 100ds
Warm transferred to ORx
Completed an HRA
Forgot to say "I have time"
Found a claims validation
Called a pharmacy for a refill
Completed a follow up call
Reccomended Divvy Dose to a member
Was hung up on
Found the root cause for non adherence successfully
Member declined to verify HIPAA
Member took themself off of their medication w/o MD consult
