(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Completed an HRA
Found a claims validation
Forgot to say "I have time"
Contacted a MD office for 100ds
Made an impact on a member
Reccomended Divvy Dose to a member
Member took themself off of their medication w/o MD consult
Completed a follow up call
Spoke to a caregiver
Chatted with a co worker via teams
Warm transferred to ORx
Member declined to verify HIPAA
Smiling while dialing all day! :)
Completed a 2 for 1
Member agreed to your buy in
Was hung up on
Warm Transferred to ORx
Practiced active listening skills
Called a pharmacy for a refill
Had a great morning! :)
Warm Transferred for an escalation
Found the root cause for non adherence successfully
