Had agreatmorning!:)Completeda follow upcallContacteda MDoffice for100dsMemberagreed toyour buyinWarmtransferredto ORxSmilingwhiledialing allday! :)WarmTransferredto ORxMember tookthemself off oftheirmedication w/oMD consultSpoke toacaregiverWarmTransferredfor anescalationFound theroot causefor nonadherencesuccessfullyMemberdeclinedto verifyHIPAACompletedan HRAWashungup onReccomendedcalling inmedications 7days earlyPracticedactivelisteningskillsMade animpact ona memberUsed HIPAAFriends andFamilyguidanceFound aclaimsvalidationChattedwith a coworker viateamsReccomendedDivvy Dose toa memberCalled apharmacyfor a refillCompleteda 2 for 1Forgot tosay "Ihavetime"Had agreatmorning!:)Completeda follow upcallContacteda MDoffice for100dsMemberagreed toyour buyinWarmtransferredto ORxSmilingwhiledialing allday! :)WarmTransferredto ORxMember tookthemself off oftheirmedication w/oMD consultSpoke toacaregiverWarmTransferredfor anescalationFound theroot causefor nonadherencesuccessfullyMemberdeclinedto verifyHIPAACompletedan HRAWashungup onReccomendedcalling inmedications 7days earlyPracticedactivelisteningskillsMade animpact ona memberUsed HIPAAFriends andFamilyguidanceFound aclaimsvalidationChattedwith a coworker viateamsReccomendedDivvy Dose toa memberCalled apharmacyfor a refillCompleteda 2 for 1Forgot tosay "Ihavetime"

Med Adherence - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had a great morning! :)
  2. Completed a follow up call
  3. Contacted a MD office for 100ds
  4. Member agreed to your buy in
  5. Warm transferred to ORx
  6. Smiling while dialing all day! :)
  7. Warm Transferred to ORx
  8. Member took themself off of their medication w/o MD consult
  9. Spoke to a caregiver
  10. Warm Transferred for an escalation
  11. Found the root cause for non adherence successfully
  12. Member declined to verify HIPAA
  13. Completed an HRA
  14. Was hung up on
  15. Reccomended calling in medications 7 days early
  16. Practiced active listening skills
  17. Made an impact on a member
  18. Used HIPAA Friends and Family guidance
  19. Found a claims validation
  20. Chatted with a co worker via teams
  21. Reccomended Divvy Dose to a member
  22. Called a pharmacy for a refill
  23. Completed a 2 for 1
  24. Forgot to say "I have time"