This bingo card has a free space and 24 words: Member declined to verify HIPAA, Forgot to say "I have time", Member took themself off of their medication w/o MD consult, Completed a 2 for 1, Made an impact on a member, Member agreed to your buy in, Reccomended calling in medications 7 days early, Contacted a MD office for 100ds, Warm Transferred for an escalation, Completed an HRA, Warm Transferred to ORx, Found the root cause for non adherence successfully, Used HIPAA Friends and Family guidance, Reccomended Divvy Dose to a member, Smiling while dialing all day! :), Chatted with a co worker via teams, Was hung up on, Practiced active listening skills, Completed a follow up call, Called a pharmacy for a refill, Spoke to a caregiver, Found a claims validation, Had a great morning! :) and Warm transferred to ORx.
OJT 1: Class Bingo | Field Support Fun Friday Bingo | CNL2 BINGO | Bingo | NCC Bingo!
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