FraudCode 80 inExperianusedCall outline # ________VerifiedOutagePhoneNumberOfferedmedicalformAlphaPhoneticCodeUsedQuoted1.5% or1% lpcMyAdherencefor Monday______Free!Advisedcaller of adisconnectnoticeUsed "we"(referringtoDominion)Ensuredmeter wasaccessibleName atrainer ________Advisedcustomer ofdom.com/IVRRestatedCustomerRequestVerifiedcaller'sfirst andlast nameAcknowledgedCustomerSituationFraudCode 80 inExperianusedCall outline # ________VerifiedOutagePhoneNumberOfferedmedicalformAlphaPhoneticCodeUsedQuoted1.5% or1% lpcMyAdherencefor Monday______Free!Advisedcaller of adisconnectnoticeUsed "we"(referringtoDominion)Ensuredmeter wasaccessibleName atrainer ________Advisedcustomer ofdom.com/IVRRestatedCustomerRequestVerifiedcaller'sfirst andlast nameAcknowledgedCustomerSituation

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fraud Code 80 in Experian used
  2. Call out line # ________
  3. Verified Outage Phone Number
  4. Offered medical form
  5. Alpha Phonetic Code Used
  6. Quoted 1.5% or 1% lpc
  7. My Adherence for Monday ______
  8. Free!
  9. Advised caller of a disconnect notice
  10. Used "we"(referring to Dominion)
  11. Ensured meter was accessible
  12. Name a trainer ________
  13. Advised customer of dom.com/IVR
  14. Restated Customer Request
  15. Verified caller's first and last name
  16. Acknowledged Customer Situation