FraudCode 80 inExperianusedUsed "we"(referringtoDominion)Call outline # ________Ensuredmeter wasaccessibleVerifiedOutagePhoneNumberAlphaPhoneticCodeUsedFree!Advisedcaller of adisconnectnoticeName atrainer ________Quoted1.5% or1% lpcVerifiedcaller'sfirst andlast nameAdvisedcustomer ofdom.com/IVRMyAdherencefor Monday______OfferedmedicalformRestatedCustomerRequestAcknowledgedCustomerSituationFraudCode 80 inExperianusedUsed "we"(referringtoDominion)Call outline # ________Ensuredmeter wasaccessibleVerifiedOutagePhoneNumberAlphaPhoneticCodeUsedFree!Advisedcaller of adisconnectnoticeName atrainer ________Quoted1.5% or1% lpcVerifiedcaller'sfirst andlast nameAdvisedcustomer ofdom.com/IVRMyAdherencefor Monday______OfferedmedicalformRestatedCustomerRequestAcknowledgedCustomerSituation

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fraud Code 80 in Experian used
  2. Used "we"(referring to Dominion)
  3. Call out line # ________
  4. Ensured meter was accessible
  5. Verified Outage Phone Number
  6. Alpha Phonetic Code Used
  7. Free!
  8. Advised caller of a disconnect notice
  9. Name a trainer ________
  10. Quoted 1.5% or 1% lpc
  11. Verified caller's first and last name
  12. Advised customer of dom.com/IVR
  13. My Adherence for Monday ______
  14. Offered medical form
  15. Restated Customer Request
  16. Acknowledged Customer Situation