Advisedcustomer ofdom.com/IVRMyAdherencefor Monday______RestatedCustomerRequestName atrainer ________Ensuredmeter wasaccessibleUsed "we"(referringtoDominion)AcknowledgedCustomerSituationAlphaPhoneticCodeUsedFree!Advisedcaller of adisconnectnoticeVerifiedOutagePhoneNumberVerifiedcaller'sfirst andlast nameOfferedmedicalformCall outline # ________FraudCode 80 inExperianusedQuoted1.5% or1% lpcAdvisedcustomer ofdom.com/IVRMyAdherencefor Monday______RestatedCustomerRequestName atrainer ________Ensuredmeter wasaccessibleUsed "we"(referringtoDominion)AcknowledgedCustomerSituationAlphaPhoneticCodeUsedFree!Advisedcaller of adisconnectnoticeVerifiedOutagePhoneNumberVerifiedcaller'sfirst andlast nameOfferedmedicalformCall outline # ________FraudCode 80 inExperianusedQuoted1.5% or1% lpc

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Advised customer of dom.com/IVR
  2. My Adherence for Monday ______
  3. Restated Customer Request
  4. Name a trainer ________
  5. Ensured meter was accessible
  6. Used "we"(referring to Dominion)
  7. Acknowledged Customer Situation
  8. Alpha Phonetic Code Used
  9. Free!
  10. Advised caller of a disconnect notice
  11. Verified Outage Phone Number
  12. Verified caller's first and last name
  13. Offered medical form
  14. Call out line # ________
  15. Fraud Code 80 in Experian used
  16. Quoted 1.5% or 1% lpc