MyAdherencefor Monday______OfferedmedicalformRestatedCustomerRequestName atrainer ________VerifiedOutagePhoneNumberEnsuredmeter wasaccessibleUsed "we"(referringtoDominion)AlphaPhoneticCodeUsedAdvisedcustomer ofdom.com/IVRAdvisedcaller of adisconnectnoticeFree!AcknowledgedCustomerSituationFraudCode 80 inExperianusedVerifiedcaller'sfirst andlast nameCall outline # ________Quoted1.5% or1% lpcMyAdherencefor Monday______OfferedmedicalformRestatedCustomerRequestName atrainer ________VerifiedOutagePhoneNumberEnsuredmeter wasaccessibleUsed "we"(referringtoDominion)AlphaPhoneticCodeUsedAdvisedcustomer ofdom.com/IVRAdvisedcaller of adisconnectnoticeFree!AcknowledgedCustomerSituationFraudCode 80 inExperianusedVerifiedcaller'sfirst andlast nameCall outline # ________Quoted1.5% or1% lpc

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. My Adherence for Monday ______
  2. Offered medical form
  3. Restated Customer Request
  4. Name a trainer ________
  5. Verified Outage Phone Number
  6. Ensured meter was accessible
  7. Used "we"(referring to Dominion)
  8. Alpha Phonetic Code Used
  9. Advised customer of dom.com/IVR
  10. Advised caller of a disconnect notice
  11. Free!
  12. Acknowledged Customer Situation
  13. Fraud Code 80 in Experian used
  14. Verified caller's first and last name
  15. Call out line # ________
  16. Quoted 1.5% or 1% lpc