My Adherence for Monday ______ Advised customer of dom.com/IVR Used "we" (referring to Dominion) Verified caller's first and last name Verified Outage Phone Number Name a trainer ________ Restated Customer Request Acknowledged Customer Situation Ensured meter was accessible Quoted 1.5% or 1% lpc Free! Call out line # ________ Advised caller of a disconnect notice Alpha Phonetic Code Used Offered medical form Fraud Code 80 in Experian used My Adherence for Monday ______ Advised customer of dom.com/IVR Used "we" (referring to Dominion) Verified caller's first and last name Verified Outage Phone Number Name a trainer ________ Restated Customer Request Acknowledged Customer Situation Ensured meter was accessible Quoted 1.5% or 1% lpc Free! Call out line # ________ Advised caller of a disconnect notice Alpha Phonetic Code Used Offered medical form Fraud Code 80 in Experian used
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
My Adherence for Monday
______
Advised customer of dom.com/IVR
Used "we"(referring to Dominion)
Verified caller's first and last name
Verified Outage Phone Number
Name a trainer
________
Restated Customer Request
Acknowledged Customer Situation
Ensured meter was accessible
Quoted 1.5% or 1% lpc
Free!
Call out line #
________
Advised caller of a disconnect notice
Alpha
Phonetic Code
Used
Offered medical form
Fraud Code 80 in Experian
used