Verifiedcaller'sfirst andlast nameQuoted1.5% or1% lpcMyAdherencefor Monday______AlphaPhoneticCodeUsedAdvisedcaller of adisconnectnoticeEnsuredmeter wasaccessibleFraudCode 80 inExperianusedCall outline # ________Used "we"(referringtoDominion)Free!Advisedcustomer ofdom.com/IVRName atrainer ________OfferedmedicalformVerifiedOutagePhoneNumberRestatedCustomerRequestAcknowledgedCustomerSituationVerifiedcaller'sfirst andlast nameQuoted1.5% or1% lpcMyAdherencefor Monday______AlphaPhoneticCodeUsedAdvisedcaller of adisconnectnoticeEnsuredmeter wasaccessibleFraudCode 80 inExperianusedCall outline # ________Used "we"(referringtoDominion)Free!Advisedcustomer ofdom.com/IVRName atrainer ________OfferedmedicalformVerifiedOutagePhoneNumberRestatedCustomerRequestAcknowledgedCustomerSituation

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verified caller's first and last name
  2. Quoted 1.5% or 1% lpc
  3. My Adherence for Monday ______
  4. Alpha Phonetic Code Used
  5. Advised caller of a disconnect notice
  6. Ensured meter was accessible
  7. Fraud Code 80 in Experian used
  8. Call out line # ________
  9. Used "we"(referring to Dominion)
  10. Free!
  11. Advised customer of dom.com/IVR
  12. Name a trainer ________
  13. Offered medical form
  14. Verified Outage Phone Number
  15. Restated Customer Request
  16. Acknowledged Customer Situation