Advisedcaller of adisconnectnoticeRestatedCustomerRequestUsed "we"(referringtoDominion)Ensuredmeter wasaccessibleFree!FraudCode 80 inExperianusedAcknowledgedCustomerSituationCall outline # ________Quoted1.5% or1% lpcOfferedmedicalformName atrainer ________Advisedcustomer ofdom.com/IVRVerifiedOutagePhoneNumberVerifiedcaller'sfirst andlast nameMyAdherencefor Monday______AlphaPhoneticCodeUsedAdvisedcaller of adisconnectnoticeRestatedCustomerRequestUsed "we"(referringtoDominion)Ensuredmeter wasaccessibleFree!FraudCode 80 inExperianusedAcknowledgedCustomerSituationCall outline # ________Quoted1.5% or1% lpcOfferedmedicalformName atrainer ________Advisedcustomer ofdom.com/IVRVerifiedOutagePhoneNumberVerifiedcaller'sfirst andlast nameMyAdherencefor Monday______AlphaPhoneticCodeUsed

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Advised caller of a disconnect notice
  2. Restated Customer Request
  3. Used "we"(referring to Dominion)
  4. Ensured meter was accessible
  5. Free!
  6. Fraud Code 80 in Experian used
  7. Acknowledged Customer Situation
  8. Call out line # ________
  9. Quoted 1.5% or 1% lpc
  10. Offered medical form
  11. Name a trainer ________
  12. Advised customer of dom.com/IVR
  13. Verified Outage Phone Number
  14. Verified caller's first and last name
  15. My Adherence for Monday ______
  16. Alpha Phonetic Code Used