Free!Advisedcustomer ofdom.com/IVREnsuredmeter wasaccessibleFraudCode 80 inExperianusedAcknowledgedCustomerSituationRestatedCustomerRequestVerifiedOutagePhoneNumberAdvisedcaller of adisconnectnoticeAlphaPhoneticCodeUsedName atrainer ________MyAdherencefor Monday______Quoted1.5% or1% lpcCall outline # ________OfferedmedicalformVerifiedcaller'sfirst andlast nameUsed "we"(referringtoDominion)Free!Advisedcustomer ofdom.com/IVREnsuredmeter wasaccessibleFraudCode 80 inExperianusedAcknowledgedCustomerSituationRestatedCustomerRequestVerifiedOutagePhoneNumberAdvisedcaller of adisconnectnoticeAlphaPhoneticCodeUsedName atrainer ________MyAdherencefor Monday______Quoted1.5% or1% lpcCall outline # ________OfferedmedicalformVerifiedcaller'sfirst andlast nameUsed "we"(referringtoDominion)

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free!
  2. Advised customer of dom.com/IVR
  3. Ensured meter was accessible
  4. Fraud Code 80 in Experian used
  5. Acknowledged Customer Situation
  6. Restated Customer Request
  7. Verified Outage Phone Number
  8. Advised caller of a disconnect notice
  9. Alpha Phonetic Code Used
  10. Name a trainer ________
  11. My Adherence for Monday ______
  12. Quoted 1.5% or 1% lpc
  13. Call out line # ________
  14. Offered medical form
  15. Verified caller's first and last name
  16. Used "we"(referring to Dominion)