OfferedmedicalformFraudCode 80 inExperianusedVerifiedOutagePhoneNumberName atrainer ________Quoted1.5% or1% lpcAdvisedcustomer ofdom.com/IVRUsed "we"(referringtoDominion)Ensuredmeter wasaccessibleMyAdherencefor Monday______RestatedCustomerRequestCall outline # ________Free!AlphaPhoneticCodeUsedVerifiedcaller'sfirst andlast nameAdvisedcaller of adisconnectnoticeAcknowledgedCustomerSituationOfferedmedicalformFraudCode 80 inExperianusedVerifiedOutagePhoneNumberName atrainer ________Quoted1.5% or1% lpcAdvisedcustomer ofdom.com/IVRUsed "we"(referringtoDominion)Ensuredmeter wasaccessibleMyAdherencefor Monday______RestatedCustomerRequestCall outline # ________Free!AlphaPhoneticCodeUsedVerifiedcaller'sfirst andlast nameAdvisedcaller of adisconnectnoticeAcknowledgedCustomerSituation

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offered medical form
  2. Fraud Code 80 in Experian used
  3. Verified Outage Phone Number
  4. Name a trainer ________
  5. Quoted 1.5% or 1% lpc
  6. Advised customer of dom.com/IVR
  7. Used "we"(referring to Dominion)
  8. Ensured meter was accessible
  9. My Adherence for Monday ______
  10. Restated Customer Request
  11. Call out line # ________
  12. Free!
  13. Alpha Phonetic Code Used
  14. Verified caller's first and last name
  15. Advised caller of a disconnect notice
  16. Acknowledged Customer Situation