Advisedcustomer ofdom.com/IVRAdvisedcaller of adisconnectnoticeUsed "we"(referringtoDominion)Verifiedcaller'sfirst andlast nameQuoted1.5% or1% lpcMyAdherencefor Monday______Call outline # ________AlphaPhoneticCodeUsedFraudCode 80 inExperianusedFree!RestatedCustomerRequestAcknowledgedCustomerSituationName atrainer ________Ensuredmeter wasaccessibleOfferedmedicalformVerifiedOutagePhoneNumberAdvisedcustomer ofdom.com/IVRAdvisedcaller of adisconnectnoticeUsed "we"(referringtoDominion)Verifiedcaller'sfirst andlast nameQuoted1.5% or1% lpcMyAdherencefor Monday______Call outline # ________AlphaPhoneticCodeUsedFraudCode 80 inExperianusedFree!RestatedCustomerRequestAcknowledgedCustomerSituationName atrainer ________Ensuredmeter wasaccessibleOfferedmedicalformVerifiedOutagePhoneNumber

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Advised customer of dom.com/IVR
  2. Advised caller of a disconnect notice
  3. Used "we"(referring to Dominion)
  4. Verified caller's first and last name
  5. Quoted 1.5% or 1% lpc
  6. My Adherence for Monday ______
  7. Call out line # ________
  8. Alpha Phonetic Code Used
  9. Fraud Code 80 in Experian used
  10. Free!
  11. Restated Customer Request
  12. Acknowledged Customer Situation
  13. Name a trainer ________
  14. Ensured meter was accessible
  15. Offered medical form
  16. Verified Outage Phone Number