Quoted1.5% or1% lpcVerifiedOutagePhoneNumberEnsuredmeter wasaccessibleAcknowledgedCustomerSituationOfferedmedicalformCall outline # ________MyAdherencefor Monday______FraudCode 80 inExperianusedRestatedCustomerRequestVerifiedcaller'sfirst andlast nameAdvisedcustomer ofdom.com/IVRFree!Used "we"(referringtoDominion)Name atrainer ________AlphaPhoneticCodeUsedAdvisedcaller of adisconnectnoticeQuoted1.5% or1% lpcVerifiedOutagePhoneNumberEnsuredmeter wasaccessibleAcknowledgedCustomerSituationOfferedmedicalformCall outline # ________MyAdherencefor Monday______FraudCode 80 inExperianusedRestatedCustomerRequestVerifiedcaller'sfirst andlast nameAdvisedcustomer ofdom.com/IVRFree!Used "we"(referringtoDominion)Name atrainer ________AlphaPhoneticCodeUsedAdvisedcaller of adisconnectnotice

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Quoted 1.5% or 1% lpc
  2. Verified Outage Phone Number
  3. Ensured meter was accessible
  4. Acknowledged Customer Situation
  5. Offered medical form
  6. Call out line # ________
  7. My Adherence for Monday ______
  8. Fraud Code 80 in Experian used
  9. Restated Customer Request
  10. Verified caller's first and last name
  11. Advised customer of dom.com/IVR
  12. Free!
  13. Used "we"(referring to Dominion)
  14. Name a trainer ________
  15. Alpha Phonetic Code Used
  16. Advised caller of a disconnect notice