(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used salesforce knowledge to help close a sale
Pitched Google devices twice on every call
sold Google Hub Max
Joined breakout room in zoom for the day
Set your daily performance goal to achieve
Customer complimented the service you provided
De-escalated an upset customer
Clocked in/out for lunch correctly
Needed a reskill/mirroring
Maintained 30 second ACW
Reached out to support if unsure how to navigate asking discovery
Made a customer laugh
Had to clear cache & cookies
Utilized call control to complete sale in a timely and efficient manner
Addressed the customer by their name 3 times during call
Used Google timer to lower AHT
Offered complimentary yard ADT signs & stickers
Notated an account prior to cold transfer
Top-down selling on 7 calls
Utilized “ARM” to overcome objections
Maintained call time for a sale under 20 minutes (at least 5 calls)
Pitched Google doorbell with smart lock
Gathered the “Hot Button” & used as a closing tool
