(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer complimented the service you provided
Joined breakout room in zoom for the day
Maintained call time for a sale under 20 minutes (at least 5 calls)
Needed a reskill/mirroring
De-escalated an upset customer
Used Google timer to lower AHT
sold Google Hub Max
Addressed the customer by their name 3 times during call
Clocked in/out for lunch correctly
Gathered the “Hot Button” & used as a closing tool
Top-down selling on 7 calls
Had to clear cache & cookies
Made a customer laugh
Set your daily performance goal to achieve
Offered complimentary yard ADT signs & stickers
Utilized call control to complete sale in a timely and efficient manner
Reached out to support if unsure how to navigate asking discovery
