(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Needed a reskill/mirroring
Made a customer laugh
Reached out to support if unsure how to navigate asking discovery
Notated an account prior to cold transfer
Addressed the customer by their name 3 times during call
Made 7 sales
Utilized call control to complete sale in a timely and efficient manner
Gathered the “Hot Button” & used as a closing tool
Clocked in/out for lunch correctly
Customer complimented the service you provided
Acknowledged & engaged with important posts
Joined breakout room in zoom for the day
Maintained 30 second ACW
sold Google Hub Max
Used Google timer to lower AHT
De-escalated an upset customer
Pitched Google devices twice on every call
Maintained call time for a sale under 20 minutes (at least 5 calls)
