This bingo card has a free space and 25 words: Made 7 sales, Maintained 30 second ACW, Customer complimented the service you provided, Pitched Google doorbell with smart lock, Addressed the customer by their name 3 times during call, Maintained call time for a sale under 20 minutes (at least 5 calls), Notated an account prior to cold transfer, Gathered the “Hot Button” & used as a closing tool, Offered complimentary yard ADT signs & stickers, sold Google Hub Max, Used salesforce knowledge to help close a sale, Used Google timer to lower AHT, De-escalated an upset customer, Utilized call control to complete sale in a timely and efficient manner, Made a customer laugh, Acknowledged & engaged with important posts, Had to clear cache & cookies, Top-down selling on 7 calls, Needed a reskill/mirroring, Joined breakout room in zoom for the day, Clocked in/out for lunch correctly, Set your daily performance goal to achieve, Utilized “ARM” to overcome objections, Pitched Google devices twice on every call and Reached out to support if unsure how to navigate asking discovery.
Customer Service Appreciation Week - Day 1 | 3/20 CALL OUT DAY BINGO | SPC Bingo | ACES BINGO | CSR BINGO
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