Viewed aduplicateclaim onfilePosted agreeting inthe team'schat.Drankwaterduringyour shiftGot to enjoyAlison'squote of thedayProviderasks forfaxnumberHad adenialregardingNPIProvidercalls aboutclaimstatusStretchedduringbreakExplainedBenefitsandEligibilityHad torestartcomputerAnother411 cameout todayProv wastransferredto wrongdeptGot acomplimentfrom acallerHave ameetingthis weekHelped ateammateDearAirDroppedcallTook yourbreak ontimeCall over50minuteslongCallresolvedwithoutescalationHad toplacecaller onhold twiceExplained thesame thingmultiple timesin a callSystemmovessuperslowUsed your'clam voice'whilescreaminginsideViewed aduplicateclaim onfilePosted agreeting inthe team'schat.Drankwaterduringyour shiftGot to enjoyAlison'squote of thedayProviderasks forfaxnumberHad adenialregardingNPIProvidercalls aboutclaimstatusStretchedduringbreakExplainedBenefitsandEligibilityHad torestartcomputerAnother411 cameout todayProv wastransferredto wrongdeptGot acomplimentfrom acallerHave ameetingthis weekHelped ateammateDearAirDroppedcallTook yourbreak ontimeCall over50minuteslongCallresolvedwithoutescalationHad toplacecaller onhold twiceExplained thesame thingmultiple timesin a callSystemmovessuperslowUsed your'clam voice'whilescreaminginside

Wednesday Masterminds Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Viewed a duplicate claim on file
  2. Posted a greeting in the team's chat.
  3. Drank water during your shift
  4. Got to enjoy Alison's quote of the day
  5. Provider asks for fax number
  6. Had a denial regarding NPI
  7. Provider calls about claim status
  8. Stretched during break
  9. Explained Benefits and Eligibility
  10. Had to restart computer
  11. Another 411 came out today
  12. Prov was transferred to wrong dept
  13. Got a compliment from a caller
  14. Have a meeting this week
  15. Helped a teammate
  16. Dear Air
  17. Dropped call
  18. Took your break on time
  19. Call over 50 minutes long
  20. Call resolved without escalation
  21. Had to place caller on hold twice
  22. Explained the same thing multiple times in a call
  23. System moves super slow
  24. Used your 'clam voice' while screaming inside