Drankwaterduringyour shiftHad adenialregardingNPIProvidercalls aboutclaimstatusUsed your'clam voice'whilescreaminginsideProv wastransferredto wrongdeptTook yourbreak ontimeAnother411 cameout todayHad toplacecaller onhold twiceHave ameetingthis weekDearAirDroppedcallPosted agreeting inthe team'schat.Got to enjoyAlison'squote of thedayProviderasks forfaxnumberSystemmovessuperslowViewed aduplicateclaim onfileCallresolvedwithoutescalationHelped ateammateExplainedBenefitsandEligibilityGot acomplimentfrom acallerHad torestartcomputerExplained thesame thingmultiple timesin a callStretchedduringbreakCall over50minuteslongDrankwaterduringyour shiftHad adenialregardingNPIProvidercalls aboutclaimstatusUsed your'clam voice'whilescreaminginsideProv wastransferredto wrongdeptTook yourbreak ontimeAnother411 cameout todayHad toplacecaller onhold twiceHave ameetingthis weekDearAirDroppedcallPosted agreeting inthe team'schat.Got to enjoyAlison'squote of thedayProviderasks forfaxnumberSystemmovessuperslowViewed aduplicateclaim onfileCallresolvedwithoutescalationHelped ateammateExplainedBenefitsandEligibilityGot acomplimentfrom acallerHad torestartcomputerExplained thesame thingmultiple timesin a callStretchedduringbreakCall over50minuteslong

Wednesday Masterminds Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Drank water during your shift
  2. Had a denial regarding NPI
  3. Provider calls about claim status
  4. Used your 'clam voice' while screaming inside
  5. Prov was transferred to wrong dept
  6. Took your break on time
  7. Another 411 came out today
  8. Had to place caller on hold twice
  9. Have a meeting this week
  10. Dear Air
  11. Dropped call
  12. Posted a greeting in the team's chat.
  13. Got to enjoy Alison's quote of the day
  14. Provider asks for fax number
  15. System moves super slow
  16. Viewed a duplicate claim on file
  17. Call resolved without escalation
  18. Helped a teammate
  19. Explained Benefits and Eligibility
  20. Got a compliment from a caller
  21. Had to restart computer
  22. Explained the same thing multiple times in a call
  23. Stretched during break
  24. Call over 50 minutes long