Used your'clam voice'whilescreaminginsideDearAirCallresolvedwithoutescalationProviderasks forfaxnumberAnother411 cameout todaySystemmovessuperslowViewed aduplicateclaim onfileHave ameetingthis weekStretchedduringbreakProvidercalls aboutclaimstatusProv wastransferredto wrongdeptHad torestartcomputerTook yourbreak ontimeHad toplacecaller onhold twiceDrankwaterduringyour shiftGot acomplimentfrom acallerHad adenialregardingNPIHelped ateammateCall over50minuteslongExplained thesame thingmultiple timesin a callPosted agreeting inthe team'schat.DroppedcallExplainedBenefitsandEligibilityGot to enjoyAlison'squote of thedayUsed your'clam voice'whilescreaminginsideDearAirCallresolvedwithoutescalationProviderasks forfaxnumberAnother411 cameout todaySystemmovessuperslowViewed aduplicateclaim onfileHave ameetingthis weekStretchedduringbreakProvidercalls aboutclaimstatusProv wastransferredto wrongdeptHad torestartcomputerTook yourbreak ontimeHad toplacecaller onhold twiceDrankwaterduringyour shiftGot acomplimentfrom acallerHad adenialregardingNPIHelped ateammateCall over50minuteslongExplained thesame thingmultiple timesin a callPosted agreeting inthe team'schat.DroppedcallExplainedBenefitsandEligibilityGot to enjoyAlison'squote of theday

Wednesday Masterminds Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used your 'clam voice' while screaming inside
  2. Dear Air
  3. Call resolved without escalation
  4. Provider asks for fax number
  5. Another 411 came out today
  6. System moves super slow
  7. Viewed a duplicate claim on file
  8. Have a meeting this week
  9. Stretched during break
  10. Provider calls about claim status
  11. Prov was transferred to wrong dept
  12. Had to restart computer
  13. Took your break on time
  14. Had to place caller on hold twice
  15. Drank water during your shift
  16. Got a compliment from a caller
  17. Had a denial regarding NPI
  18. Helped a teammate
  19. Call over 50 minutes long
  20. Explained the same thing multiple times in a call
  21. Posted a greeting in the team's chat.
  22. Dropped call
  23. Explained Benefits and Eligibility
  24. Got to enjoy Alison's quote of the day