This bingo card has a free space and 24 words: Provider calls about claim status, Prov was transferred to wrong dept, Had a denial regarding NPI, Used your 'clam voice' while screaming inside, Call over 50 minutes long, Another 411 came out today, Provider asks for fax number, Explained Benefits and Eligibility, Had to place caller on hold twice, Call resolved without escalation, System moves super slow, Had to restart computer, Helped a teammate, Viewed a duplicate claim on file, Took your break on time, Drank water during your shift, Stretched during break, Got a compliment from a caller, Have a meeting this week, Explained the same thing multiple times in a call, Dropped call, Dear Air, Posted a greeting in the team's chat. and Got to enjoy Alison's quote of the day.
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