Jigglypuff– Made apatientineligibleMuk –Patient said“never callme again”Sandshrew– Sent aticketMimikyu –lost apowerhourDelibird –Patient wantsto talk to theirprovider or afamily memberbefore decidingBidoof – Patientasked about anupcomingappointment,lab work, etc.Doduo –ConfusinginsurancesituationGothita –Patientthought wewere a scamWeedle -Made apatientineligible dueto insuranceKecleon – Patientasked who youare, where you’recalling from, orwhich doctor, etc.Drowzee– Had 3+declinesin one dayCarnivine –You tried toend the callbut the patientkept talkingHoundoom– Made apatientineligibleSeel –Told ajoke in theES chatDrifloon –Call lastedover 8minutesExploud –PatientinterruptedyourepeatedlyElectrode –Patientwants tothink about itTorkoal –Someone otherthan the patientanswered yourcallUnown – Hadto ask asupervisor orquality aquestion or forhelpDitto –Encountered agatekeeper(spouse,Google Assist,etc.)Sneasel– Sent aninfo letterGyarados– Gotyelled atSlowpoke– TechissueNoivern –Patientdeclinedbecause ofcost/copayMr. Mime –Had to repeatyourself on acall with apatientPsyduck –PatientwasconfusedBeedrill - Madea patientineligible dueto not having 2DXSmeargle –Scheduled acall-back afterspeaking withpatientPurrloin –Patientyelled or gotfrustratedduring a callLoudred –Left 3voicemailsin a rowZubat –Patienthung upon youChatot –Called apatient andwas unableto leave a VMWobbuffet –Had to do adeep dive into apatient’s chartto confirmeligibilityMagikarp –Thought itwas anenrollment…but it wasn’tSpinda –Had 5 orlessenrollmentsby lunchHaunter –Got ghostedmid-sentenceWhismur– Sent aUTC letterJigglypuff– Made apatientineligibleMuk –Patient said“never callme again”Sandshrew– Sent aticketMimikyu –lost apowerhourDelibird –Patient wantsto talk to theirprovider or afamily memberbefore decidingBidoof – Patientasked about anupcomingappointment,lab work, etc.Doduo –ConfusinginsurancesituationGothita –Patientthought wewere a scamWeedle -Made apatientineligible dueto insuranceKecleon – Patientasked who youare, where you’recalling from, orwhich doctor, etc.Drowzee– Had 3+declinesin one dayCarnivine –You tried toend the callbut the patientkept talkingHoundoom– Made apatientineligibleSeel –Told ajoke in theES chatDrifloon –Call lastedover 8minutesExploud –PatientinterruptedyourepeatedlyElectrode –Patientwants tothink about itTorkoal –Someone otherthan the patientanswered yourcallUnown – Hadto ask asupervisor orquality aquestion or forhelpDitto –Encountered agatekeeper(spouse,Google Assist,etc.)Sneasel– Sent aninfo letterGyarados– Gotyelled atSlowpoke– TechissueNoivern –Patientdeclinedbecause ofcost/copayMr. Mime –Had to repeatyourself on acall with apatientPsyduck –PatientwasconfusedBeedrill - Madea patientineligible dueto not having 2DXSmeargle –Scheduled acall-back afterspeaking withpatientPurrloin –Patientyelled or gotfrustratedduring a callLoudred –Left 3voicemailsin a rowZubat –Patienthung upon youChatot –Called apatient andwas unableto leave a VMWobbuffet –Had to do adeep dive into apatient’s chartto confirmeligibilityMagikarp –Thought itwas anenrollment…but it wasn’tSpinda –Had 5 orlessenrollmentsby lunchHaunter –Got ghostedmid-sentenceWhismur– Sent aUTC letter

Team Rocket Trouble - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Jigglypuff – Made a patient ineligible
  2. Muk – Patient said “never call me again”
  3. Sandshrew – Sent a ticket
  4. Mimikyu – lost a power hour
  5. Delibird – Patient wants to talk to their provider or a family member before deciding
  6. Bidoof – Patient asked about an upcoming appointment, lab work, etc.
  7. Doduo – Confusing insurance situation
  8. Gothita – Patient thought we were a scam
  9. Weedle - Made a patient ineligible due to insurance
  10. Kecleon – Patient asked who you are, where you’re calling from, or which doctor, etc.
  11. Drowzee – Had 3+ declines in one day
  12. Carnivine – You tried to end the call but the patient kept talking
  13. Houndoom – Made a patient ineligible
  14. Seel – Told a joke in the ES chat
  15. Drifloon – Call lasted over 8 minutes
  16. Exploud – Patient interrupted you repeatedly
  17. Electrode – Patient wants to think about it
  18. Torkoal – Someone other than the patient answered your call
  19. Unown – Had to ask a supervisor or quality a question or for help
  20. Ditto – Encountered a gatekeeper (spouse, Google Assist, etc.)
  21. Sneasel – Sent an info letter
  22. Gyarados – Got yelled at
  23. Slowpoke – Tech issue
  24. Noivern – Patient declined because of cost/copay
  25. Mr. Mime – Had to repeat yourself on a call with a patient
  26. Psyduck – Patient was confused
  27. Beedrill - Made a patient ineligible due to not having 2 DX
  28. Smeargle – Scheduled a call-back after speaking with patient
  29. Purrloin – Patient yelled or got frustrated during a call
  30. Loudred – Left 3 voicemails in a row
  31. Zubat – Patient hung up on you
  32. Chatot – Called a patient and was unable to leave a VM
  33. Wobbuffet – Had to do a deep dive into a patient’s chart to confirm eligibility
  34. Magikarp – Thought it was an enrollment… but it wasn’t
  35. Spinda – Had 5 or less enrollments by lunch
  36. Haunter – Got ghosted mid-sentence
  37. Whismur – Sent a UTC letter