Chatot –Called apatient andwas unableto leave a VMSeel –Told ajoke in theES chatSneasel– Sent aninfo letterLoudred –Left 3voicemailsin a rowExploud –PatientinterruptedyourepeatedlyMuk –Patient said“never callme again”Mr. Mime –Had to repeatyourself on acall with apatientSmeargle –Scheduled acall-back afterspeaking withpatientPsyduck –PatientwasconfusedSandshrew– Sent aticketKecleon – Patientasked who youare, where you’recalling from, orwhich doctor, etc.Drifloon –Call lastedover 8minutesBidoof – Patientasked about anupcomingappointment,lab work, etc.Noivern –Patientdeclinedbecause ofcost/copayJigglypuff– Made apatientineligibleDoduo –ConfusinginsurancesituationDrowzee– Had 3+declinesin one dayHoundoom– Made apatientineligibleMimikyu –lost apowerhourHaunter –Got ghostedmid-sentenceWeedle -Made apatientineligible dueto insuranceWobbuffet –Had to do adeep dive into apatient’s chartto confirmeligibilityUnown – Hadto ask asupervisor orquality aquestion or forhelpTorkoal –Someone otherthan the patientanswered yourcallPurrloin –Patientyelled or gotfrustratedduring a callDelibird –Patient wantsto talk to theirprovider or afamily memberbefore decidingMagikarp –Thought itwas anenrollment…but it wasn’tSpinda –Had 5 orlessenrollmentsby lunchBeedrill - Madea patientineligible dueto not having 2DXZubat –Patienthung upon youCarnivine –You tried toend the callbut the patientkept talkingSlowpoke– TechissueDitto –Encountered agatekeeper(spouse,Google Assist,etc.)Electrode –Patientwants tothink about itGothita –Patientthought wewere a scamWhismur– Sent aUTC letterGyarados– Gotyelled atChatot –Called apatient andwas unableto leave a VMSeel –Told ajoke in theES chatSneasel– Sent aninfo letterLoudred –Left 3voicemailsin a rowExploud –PatientinterruptedyourepeatedlyMuk –Patient said“never callme again”Mr. Mime –Had to repeatyourself on acall with apatientSmeargle –Scheduled acall-back afterspeaking withpatientPsyduck –PatientwasconfusedSandshrew– Sent aticketKecleon – Patientasked who youare, where you’recalling from, orwhich doctor, etc.Drifloon –Call lastedover 8minutesBidoof – Patientasked about anupcomingappointment,lab work, etc.Noivern –Patientdeclinedbecause ofcost/copayJigglypuff– Made apatientineligibleDoduo –ConfusinginsurancesituationDrowzee– Had 3+declinesin one dayHoundoom– Made apatientineligibleMimikyu –lost apowerhourHaunter –Got ghostedmid-sentenceWeedle -Made apatientineligible dueto insuranceWobbuffet –Had to do adeep dive into apatient’s chartto confirmeligibilityUnown – Hadto ask asupervisor orquality aquestion or forhelpTorkoal –Someone otherthan the patientanswered yourcallPurrloin –Patientyelled or gotfrustratedduring a callDelibird –Patient wantsto talk to theirprovider or afamily memberbefore decidingMagikarp –Thought itwas anenrollment…but it wasn’tSpinda –Had 5 orlessenrollmentsby lunchBeedrill - Madea patientineligible dueto not having 2DXZubat –Patienthung upon youCarnivine –You tried toend the callbut the patientkept talkingSlowpoke– TechissueDitto –Encountered agatekeeper(spouse,Google Assist,etc.)Electrode –Patientwants tothink about itGothita –Patientthought wewere a scamWhismur– Sent aUTC letterGyarados– Gotyelled at

Team Rocket Trouble - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Chatot – Called a patient and was unable to leave a VM
  2. Seel – Told a joke in the ES chat
  3. Sneasel – Sent an info letter
  4. Loudred – Left 3 voicemails in a row
  5. Exploud – Patient interrupted you repeatedly
  6. Muk – Patient said “never call me again”
  7. Mr. Mime – Had to repeat yourself on a call with a patient
  8. Smeargle – Scheduled a call-back after speaking with patient
  9. Psyduck – Patient was confused
  10. Sandshrew – Sent a ticket
  11. Kecleon – Patient asked who you are, where you’re calling from, or which doctor, etc.
  12. Drifloon – Call lasted over 8 minutes
  13. Bidoof – Patient asked about an upcoming appointment, lab work, etc.
  14. Noivern – Patient declined because of cost/copay
  15. Jigglypuff – Made a patient ineligible
  16. Doduo – Confusing insurance situation
  17. Drowzee – Had 3+ declines in one day
  18. Houndoom – Made a patient ineligible
  19. Mimikyu – lost a power hour
  20. Haunter – Got ghosted mid-sentence
  21. Weedle - Made a patient ineligible due to insurance
  22. Wobbuffet – Had to do a deep dive into a patient’s chart to confirm eligibility
  23. Unown – Had to ask a supervisor or quality a question or for help
  24. Torkoal – Someone other than the patient answered your call
  25. Purrloin – Patient yelled or got frustrated during a call
  26. Delibird – Patient wants to talk to their provider or a family member before deciding
  27. Magikarp – Thought it was an enrollment… but it wasn’t
  28. Spinda – Had 5 or less enrollments by lunch
  29. Beedrill - Made a patient ineligible due to not having 2 DX
  30. Zubat – Patient hung up on you
  31. Carnivine – You tried to end the call but the patient kept talking
  32. Slowpoke – Tech issue
  33. Ditto – Encountered a gatekeeper (spouse, Google Assist, etc.)
  34. Electrode – Patient wants to think about it
  35. Gothita – Patient thought we were a scam
  36. Whismur – Sent a UTC letter
  37. Gyarados – Got yelled at