why do Ihave to paybefore anywork isdone?Can thisfee gotowardsthe work?I'm shoppingaround. Do Ireally needto pay for aquote?Thats tooexpensiveto just lookat the issueThat doesn'tseem worthit forsomethingso minorCan a techjust swing byif they are inthe area?I never paida service feebefore, whydid itchange?What if Isend youphotos canyou give mea quote?I'm a repeatcustomer doI still have topay?I just needadvice, do Ireally needanappointment?Can youwaiveit?Othercompaniesdon'tcharge that!$69! justto get aquote?!I'm not readyto commit toanything, soI don't wantto payFree!Can you justtell me theprice overthe phone?What if thetech getshere andthey can't fixit?why do Ihave to paybefore anywork isdone?Can thisfee gotowardsthe work?I'm shoppingaround. Do Ireally needto pay for aquote?Thats tooexpensiveto just lookat the issueThat doesn'tseem worthit forsomethingso minorCan a techjust swing byif they are inthe area?I never paida service feebefore, whydid itchange?What if Isend youphotos canyou give mea quote?I'm a repeatcustomer doI still have topay?I just needadvice, do Ireally needanappointment?Can youwaiveit?Othercompaniesdon'tcharge that!$69! justto get aquote?!I'm not readyto commit toanything, soI don't wantto payFree!Can you justtell me theprice overthe phone?What if thetech getshere andthey can't fixit?

Service Fee Objection - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. why do I have to pay before any work is done?
  2. Can this fee go towards the work?
  3. I'm shopping around. Do I really need to pay for a quote?
  4. Thats too expensive to just look at the issue
  5. That doesn't seem worth it for something so minor
  6. Can a tech just swing by if they are in the area?
  7. I never paid a service fee before, why did it change?
  8. What if I send you photos can you give me a quote?
  9. I'm a repeat customer do I still have to pay?
  10. I just need advice, do I really need an appointment?
  11. Can you waive it?
  12. Other companies don't charge that!
  13. $69! just to get a quote?!
  14. I'm not ready to commit to anything, so I don't want to pay
  15. Free!
  16. Can you just tell me the price over the phone?
  17. What if the tech gets here and they can't fix it?