Showcompassionand empathyfor othersBe willing to adaptyour approach andstrategies basedon feedback andchangingcircumstances.Make decisionsbased on data andevidence toensure that yourefforts areeffective andproductive.Practicedsomethingyou weren'talreadygood at in order toimproveForgiveyourself of pastmistakes orfailures so youcan learn fromthem Spent timeworkingon a challengebecause you feltmotivated tocontinueKnow yourself, yourstrengths, and yourweaknesses. Sometimesjust writing down a list ofyour strengths andweaknesses can provide aclear perspective. Note theareas you need to work onand pat yourself on theback for those strengths.Reduce your stress. Stressin itself is not harmful, but itcan seriously affect thosewho react badly to it. Toimprove your effectiveness,you must be able torecognise your limits andtake action to reduce stresswhen it threatens yourperformActively solicitfeedback fromcolleagues,supervisors, andclients to identifyareas where youcan improve.Put in effort toimprove on aspecific taskorsubjectAccept thechallengeand chooseto be aleader Worked well withothers to achievecommon goalsand shareknowledge andexpertise.Recognize andappreciate thecontributionsof your teammembers.Wentbeyond whatwas requiredto doyour bestFill inanother wayyou showedExcellence:EarnedApplause pointsfor youra recognition ofa job well doneHelpedsomeoneoutside ofyourdepartmentFind a mentor. Everyonecan think of other peoplewho have had a profoundinfluence on their work.Learning from mentors,whose experience is morevaried and greater thanyour own, is a key toimproving yourperformance and achievingsuccess.Have pridein yourselfand yourwork Pay attention todetail: Ensurethat every taskis completedwith precisionand care.Make sureeach employeeunderstands—it’s all about thepatient.Choose toexcel despitethe level ofdifficulty Maintain anupbeat attitudeabout yourself andyour goal.Excellence is not agoal; it’s a mindsetand a way of life.Be a people developer.Excellent employees arealways thinking about theirown succession plan,regardless of their position.Develop those around youto continually improve theirskillset and enhance thequality of your team. Showcompassionand empathyfor othersBe willing to adaptyour approach andstrategies basedon feedback andchangingcircumstances.Make decisionsbased on data andevidence toensure that yourefforts areeffective andproductive.Practicedsomethingyou weren'talreadygood at in order toimproveForgiveyourself of pastmistakes orfailures so youcan learn fromthem Spent timeworkingon a challengebecause you feltmotivated tocontinueKnow yourself, yourstrengths, and yourweaknesses. Sometimesjust writing down a list ofyour strengths andweaknesses can provide aclear perspective. Note theareas you need to work onand pat yourself on theback for those strengths.Reduce your stress. Stressin itself is not harmful, but itcan seriously affect thosewho react badly to it. Toimprove your effectiveness,you must be able torecognise your limits andtake action to reduce stresswhen it threatens yourperformActively solicitfeedback fromcolleagues,supervisors, andclients to identifyareas where youcan improve.Put in effort toimprove on aspecific taskorsubjectAccept thechallengeand chooseto be aleader Worked well withothers to achievecommon goalsand shareknowledge andexpertise.Recognize andappreciate thecontributionsof your teammembers.Wentbeyond whatwas requiredto doyour bestFill inanother wayyou showedExcellence:EarnedApplause pointsfor youra recognition ofa job well doneHelpedsomeoneoutside ofyourdepartmentFind a mentor. Everyonecan think of other peoplewho have had a profoundinfluence on their work.Learning from mentors,whose experience is morevaried and greater thanyour own, is a key toimproving yourperformance and achievingsuccess.Have pridein yourselfand yourwork Pay attention todetail: Ensurethat every taskis completedwith precisionand care.Make sureeach employeeunderstands—it’s all about thepatient.Choose toexcel despitethe level ofdifficulty Maintain anupbeat attitudeabout yourself andyour goal.Excellence is not agoal; it’s a mindsetand a way of life.Be a people developer.Excellent employees arealways thinking about theirown succession plan,regardless of their position.Develop those around youto continually improve theirskillset and enhance thequality of your team. 

iCARE: Excellence BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Show compassion and empathy for others
  2. Be willing to adapt your approach and strategies based on feedback and changing circumstances.
  3. Make decisions based on data and evidence to ensure that your efforts are effective and productive.
  4. Practiced something you weren't already good at in order to improve
  5. Forgive yourself of past mistakes or failures so you can learn from them
  6. Spent time working on a challenge because you felt motivated to continue
  7. Know yourself, your strengths, and your weaknesses. Sometimes just writing down a list of your strengths and weaknesses can provide a clear perspective. Note the areas you need to work on and pat yourself on the back for those strengths.
  8. Reduce your stress. Stress in itself is not harmful, but it can seriously affect those who react badly to it. To improve your effectiveness, you must be able to recognise your limits and take action to reduce stress when it threatens your perform
  9. Actively solicit feedback from colleagues, supervisors, and clients to identify areas where you can improve.
  10. Put in effort to improve on a specific task or subject
  11. Accept the challenge and choose to be a leader
  12. Worked well with others to achieve common goals and share knowledge and expertise.
  13. Recognize and appreciate the contributions of your team members.
  14. Went beyond what was required to do your best
  15. Fill in another way you showed Excellence:
  16. Earned Applause points for your a recognition of a job well done
  17. Helped someone outside of your department
  18. Find a mentor. Everyone can think of other people who have had a profound influence on their work. Learning from mentors, whose experience is more varied and greater than your own, is a key to improving your performance and achieving success.
  19. Have pride in yourself and your work
  20. Pay attention to detail: Ensure that every task is completed with precision and care.
  21. Make sure each employee understands—it’s all about the patient.
  22. Choose to excel despite the level of difficulty
  23. Maintain an upbeat attitude about yourself and your goal. Excellence is not a goal; it’s a mindset and a way of life.
  24. Be a people developer. Excellent employees are always thinking about their own succession plan, regardless of their position. Develop those around you to continually improve their skillset and enhance the quality of your team.