(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Successfully reviewed customers bill with them
Enrolled customer into Voice ID
Walk customer through the MySpectrum App
Upgraded/ downgrade customers services
Scheduled an ETD and set expectations
IRIS effectively used throughout entire call
Provide a benefit with using our MySpectrum App
Educate streaming APPs customer can get for FREE through this subscription
Prevent a transfer to Customer Solutions
Sent EHH related to the call
Programmed remote
Explained the value of our services (saved transfer)
Resolved XUMO call
Shipped equipment
Walk customer though Activation Portal (per IRIS flow)
Received a Kudos
Help customer create their MySpectrum App Login
Provide 3rd party contact information
Apply Customer Commitment Credit
Handled a difficult customer
Offer any self-help options to prevent a call-back
