(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Explained the value of our services (saved transfer)
Apply Customer Commitment Credit
Provide 3rd party contact information
Programmed remote
Enrolled customer into Voice ID
Sent EHH related to the call
Upgraded/ downgrade customers services
Walk customer through the MySpectrum App
Shipped equipment
Received a Kudos
Offer any self-help options to prevent a call-back
Educate customer on Known Issue
Help customer create their MySpectrum App Login
Fixed SAP/CC
Scheduled an ETD and set expectations
Walk customer though Activation Portal (per IRIS flow)
Prevent a transfer to Customer Solutions
Fixed input issue
Handled a difficult customer
Resolved XUMO call
Provide a benefit with using our MySpectrum App
Educate streaming APPs customer can get for FREE through this subscription
