(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Prevent a transfer to Customer Solutions
Educate streaming APPs customer can get for FREE through this subscription
Provide 3rd party contact information
Resolved XUMO call
Handled a difficult customer
Help customer create their MySpectrum App Login
Successfully reviewed customers bill with them
Programmed remote
Walk customer though Activation Portal (per IRIS flow)
Walk customer through the MySpectrum App
Explained the value of our services (saved transfer)
Fixed SAP/CC
Upgraded/ downgrade customers services
Fixed input issue
IRIS effectively used throughout entire call
Scheduled an ETD and set expectations
Provide a benefit with using our MySpectrum App
Received a Kudos
Apply Customer Commitment Credit
Sent EHH related to the call
Enrolled customer into Voice ID
Shipped equipment
Educate customer on Known Issue
Offer any self-help options to prevent a call-back
