(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Fixed input issue
Received a Kudos
Successfully reviewed customers bill with them
Upgraded/ downgrade customers services
Resolved XUMO call
IRIS effectively used throughout entire call
Apply Customer Commitment Credit
Provide 3rd party contact information
Enrolled customer into Voice ID
Walk customer though Activation Portal (per IRIS flow)
Sent EHH related to the call
Scheduled an ETD and set expectations
Prevent a transfer to Customer Solutions
Offer any self-help options to prevent a call-back
Fixed SAP/CC
Help customer create their MySpectrum App Login
Educate customer on Known Issue
Provide a benefit with using our MySpectrum App
Handled a difficult customer
Walk customer through the MySpectrum App
Educate streaming APPs customer can get for FREE through this subscription
Explained the value of our services (saved transfer)
