(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Inform patients of any delays
Document carefully
Make it memorable
Teamwork
Rockstar
Use an enthusiastic tone
Keep a tidy environment
Responsiveness and Treatment Plan
Provide praise
Accept responsibility
Excellence
Make someone's day
Follow up and Follow Through
Dignity
Make eye contact
Review all Medications
Introduce yourself
Apologize without placing blame
Explain processes clearly
Service recovery
Wash/Sanitize Hands Frequently
Hero
Be aware of your tone
Compassion
Empathy
Experience
Be aware of your body language
Recommend
Accountability
Be kind
Connect
Return messages promptly
Reduce suffering
Is there anything else I can do?
Remember, what is mundane for you is probably new to them
Use patient identifiers appropriately
Greet everyone
Be patient
Respect privacy
Listen actively
Verify that all of their questions have been answered
Be positive
Pride
Safe environment
Be warm and welcoming
Say Hello
Narrate care (I'm washing my hands for your safety)