(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Accountability
Document carefully
Make it memorable
Connect
Inform patients of any delays
Service recovery
Keep a tidy environment
Greet everyone
Review all Medications
Wash/Sanitize Hands Frequently
Explain processes clearly
Remember, what is mundane for you is probably new to them
Be patient
Be aware of your body language
Reduce suffering
Apologize without placing blame
Use an enthusiastic tone
Hero
Safe environment
Be kind
Follow up and Follow Through
Listen actively
Make eye contact
Make someone's day
Be aware of your tone
Respect privacy
Dignity
Responsiveness and Treatment Plan
Narrate care (I'm washing my hands for your safety)
Pride
Say Hello
Excellence
Verify that all of their questions have been answered
