(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Connect
Make it memorable
Narrate care (I'm washing my hands for your safety)
Be patient
Be positive
Be aware of your tone
Make eye contact
Be kind
Review all Medications
Teamwork
Safe environment
Remember, what is mundane for you is probably new to them
Is there anything else I can do?
Document carefully
Return messages promptly
Use patient identifiers appropriately
Inform patients of any delays
Compassion
Hero
Use an enthusiastic tone
Pride
Accept responsibility
Rockstar
Be warm and welcoming
Wash/Sanitize Hands Frequently
Greet everyone
Dignity
Say Hello
Keep a tidy environment
Follow up and Follow Through
Responsiveness and Treatment Plan
Explain processes clearly
Listen actively
Accountability
Experience
Respect privacy
Service recovery
Excellence
Verify that all of their questions have been answered
