ApologizewithoutplacingblameServicerecoveryInformpatients ofanydelaysEmpathyKeep a tidyenvironmentAcceptresponsibilityBepatientReview allMedicationsIs thereanythingelse I cando?MakeeyecontactIntroduceyourselfAccountabilityBe awareof yourbodylanguageRecommendExperienceDignityWash/SanitizeHandsFrequentlyReducesufferingDocumentcarefullyBe warmandwelcomingPrideMakesomeone'sdayMake itmemorableListenactivelyBekindExplainprocessesclearlyCompassionGreeteveryoneRespectprivacyHeroFollow upandFollowThroughRemember,what ismundane foryou is probablynew to themBeaware ofyour toneNarrate care(I'm washingmy hands foryour safety)Responsivenessand TreatmentPlanRockstarTeamworkProvidepraiseUse patientidentifiersappropriatelyVerify that allof theirquestionshave beenansweredBepositiveUse anenthusiastictoneReturnmessagespromptlyConnectExcellenceSafeenvironmentSayHelloApologizewithoutplacingblameServicerecoveryInformpatients ofanydelaysEmpathyKeep a tidyenvironmentAcceptresponsibilityBepatientReview allMedicationsIs thereanythingelse I cando?MakeeyecontactIntroduceyourselfAccountabilityBe awareof yourbodylanguageRecommendExperienceDignityWash/SanitizeHandsFrequentlyReducesufferingDocumentcarefullyBe warmandwelcomingPrideMakesomeone'sdayMake itmemorableListenactivelyBekindExplainprocessesclearlyCompassionGreeteveryoneRespectprivacyHeroFollow upandFollowThroughRemember,what ismundane foryou is probablynew to themBeaware ofyour toneNarrate care(I'm washingmy hands foryour safety)Responsivenessand TreatmentPlanRockstarTeamworkProvidepraiseUse patientidentifiersappropriatelyVerify that allof theirquestionshave beenansweredBepositiveUse anenthusiastictoneReturnmessagespromptlyConnectExcellenceSafeenvironmentSayHello

Hospital Week BINGO 2025 3rd Shift - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Apologize without placing blame
  2. Service recovery
  3. Inform patients of any delays
  4. Empathy
  5. Keep a tidy environment
  6. Accept responsibility
  7. Be patient
  8. Review all Medications
  9. Is there anything else I can do?
  10. Make eye contact
  11. Introduce yourself
  12. Accountability
  13. Be aware of your body language
  14. Recommend
  15. Experience
  16. Dignity
  17. Wash/Sanitize Hands Frequently
  18. Reduce suffering
  19. Document carefully
  20. Be warm and welcoming
  21. Pride
  22. Make someone's day
  23. Make it memorable
  24. Listen actively
  25. Be kind
  26. Explain processes clearly
  27. Compassion
  28. Greet everyone
  29. Respect privacy
  30. Hero
  31. Follow up and Follow Through
  32. Remember, what is mundane for you is probably new to them
  33. Be aware of your tone
  34. Narrate care (I'm washing my hands for your safety)
  35. Responsiveness and Treatment Plan
  36. Rockstar
  37. Teamwork
  38. Provide praise
  39. Use patient identifiers appropriately
  40. Verify that all of their questions have been answered
  41. Be positive
  42. Use an enthusiastic tone
  43. Return messages promptly
  44. Connect
  45. Excellence
  46. Safe environment
  47. Say Hello