(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Make someone's day
Is there anything else I can do?
Follow up and Follow Through
Explain processes clearly
Be patient
Be kind
Be aware of your tone
Compassion
Return messages promptly
Be aware of your body language
Use patient identifiers appropriately
Inform patients of any delays
Responsiveness and Treatment Plan
Respect privacy
Make it memorable
Wash/Sanitize Hands Frequently
Make eye contact
Experience
Teamwork
Excellence
Reduce suffering
Use an enthusiastic tone
Apologize without placing blame
Be positive
Listen actively
Introduce yourself
Document carefully
Connect
Safe environment
Pride
Verify that all of their questions have been answered
Remember, what is mundane for you is probably new to them
Be warm and welcoming
Empathy
Greet everyone
Dignity
Accept responsibility
Say Hello
Provide praise
Hero
Service recovery
Review all Medications
Keep a tidy environment
Rockstar
Accountability
Recommend
Narrate care (I'm washing my hands for your safety)
