(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Compassion
Safe environment
Respect privacy
Be patient
Accept responsibility
Review all Medications
Be aware of your body language
Return messages promptly
Explain processes clearly
Wash/Sanitize Hands Frequently
Experience
Say Hello
Listen actively
Be warm and welcoming
Remember, what is mundane for you is probably new to them
Service recovery
Be aware of your tone
Be kind
Make someone's day
Rockstar
Verify that all of their questions have been answered
Excellence
Inform patients of any delays
Use an enthusiastic tone
Accountability
Document carefully
Connect
Hero
Make it memorable
Greet everyone
Narrate care (I'm washing my hands for your safety)