(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Say Hello
Be aware of your tone
Be patient
Respect privacy
Rockstar
Teamwork
Keep a tidy environment
Verify that all of their questions have been answered
Make someone's day
Be aware of your body language
Introduce yourself
Recommend
Accountability
Experience
Compassion
Reduce suffering
Wash/Sanitize Hands Frequently
Return messages promptly
Greet everyone
Use an enthusiastic tone
Use patient identifiers appropriately
Dignity
Narrate care (I'm washing my hands for your safety)
Excellence
Inform patients of any delays
Be positive
Connect
Be warm and welcoming
Provide praise
Safe environment
Listen actively
Make it memorable
Review all Medications
Make eye contact
Responsiveness and Treatment Plan
Pride
Apologize without placing blame
Is there anything else I can do?
Explain processes clearly
Empathy
Remember, what is mundane for you is probably new to them
