(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Is there anything else I can do?
Recommend
Compassion
Remember, what is mundane for you is probably new to them
Be patient
Be warm and welcoming
Use an enthusiastic tone
Safe environment
Responsiveness and Treatment Plan
Document carefully
Be aware of your body language
Inform patients of any delays
Service recovery
Make eye contact
Make someone's day
Make it memorable
Be positive
Apologize without placing blame
Say Hello
Accept responsibility
Accountability
Dignity
Verify that all of their questions have been answered
Empathy
Connect
Keep a tidy environment
Listen actively
Pride
Wash/Sanitize Hands Frequently
Return messages promptly
Rockstar
Excellence
Hero
Review all Medications
Be kind
Experience
Follow up and Follow Through
Greet everyone
Use patient identifiers appropriately
Reduce suffering
Narrate care (I'm washing my hands for your safety)
