EMU IT Help Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Debbie mention
2. User calls while driving
3. User submits a ticket and puts their job title or their name title for the ticket title
4. Long gets a stupidly difficult call
5. Classroom call
6. "Bomgar?"
7. Google challenge
8. User has an expired password but can still login to things
9. Chris says something in chat
10. Gmail app issue
11. User calls back and asks for a specific student
12. Someone needs a DUO bypass for a week
13. Pray-Harrold plumbing issue
14. "Clear cookies and cache"
15. Student puts in chat that their call dropped
16. Xander is passive aggressive
17. Printer on campus is broken
18. Computer gets misplaced/ lost
19. Z Drive Issue
20. Paper run
21. Something Apple related that only Em understands
22. User can't connect to campus WiFi
23. Cam sits on "Project" or something similar
24. Someone calls for something that should be handled by Phys Plant
25. WEMU asks for help
26. "What COS are they?"
27. User asks for a supervisor
28. DUO phone # update
29. Dustin takes a lunch
30. User doesn't understand the new VPN
31. User cries about losing their email and says they have important info on it
32. Someone needs a DUO bypass for a day
33. Financial Aid site issue
34. User calls for an issue that is NOT handled by IT
35. "Setting a temp password for _____"
36. Xander : "What should they do?"
37. "User will be coming in person"
38. Software/site we do not manage having an outage
39. Turjo gets a difficult call
40. Rufaida drops a call
41. TDX crashes
42. Darian gets sassy in chat
43. Someone asks about a ticket without linking it and just puts the ticket #
44. Papercut Issue
45. Banner/ MyIT crashes
46. Cam acts like a subject matter expert
47. "NetID?"
48. User thinks we are still in Halle
49. Aric brings in Doughnuts
50. Someone drops off a laptop with a broken screen
51. "Is _____ in ASM?"
52. Sales call
53. "Verified?"
54. Dustin misspells Kubota
55. Ron Woody sends a mass email
56. User thinks we are a computer store
57. COS4 user complains about account termination
58. User needs to call Records and Reg
59. Parent calls on behalf of their kid
60. Sahil asks about VPN access
61. Alumni calls asking to get their transcripts
62. Xander leaves a ticket in New
63. Dustin asks about obscure tickets in chat
64. Rufaida gets stuck on "Call Not Answered"
65. Bitlocker
66. Sahil forgets how to do a basic part of their job
67. Someone asks for advice on an issue with zero context
68. Emeritus call
69. Microsoft Office Issue
70. Login Disabled: True
71. Someone in chat asking if a ticket was made
72. Carter takes a lunch
73. Student can't find a user in MyIT/ Banner
74. Janitors come in to the office
75. Starfish issue
76. Lockdown Browser
77. Taven asks for help (rare)
78. User calls before being readmitted and tries to get into their account
79. Nic has abysmal grammar/ spelling
80. Someone asks for a TDX account to be made
81. "My Banner isn't working, can someone verify ____"
82. Apple Mail app issue
83. Someone doesn't go on floater and gets a call
84. User asks if EMU provides licenses for [insert software here]
85. Xander forgets how to do a basic part of their job
86. Front desk student is working remote
87. Xander puts something very vague in chat
88. Users and their parents not understanding EBill
89. Major system outage
90. Aric helps with something oddly specific
91. Phishing email went out
92. jlove20 calls
93. Xander asks about something obvious
94. Someone goes on floater early
95. Darian reacts with 🦗
96. "Check their SAAADMS in Banner"
97. User complains about getting hung up on
98. "Can someone come to the front desk"
99. Adobe Issue
100. User is told to come in person for an easy issue
101. User needs to call Admissions
102. Parent calls trying to get into their kid's account
103. "What is the exact error?"
104. SOAR event calls