EMU IT Help Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Software/site we do not manage having an outage
2. Turjo gets a difficult call
3. Emeritus call
4. Someone in chat asking if a ticket was made
5. User thinks we are still in Halle
6. Login Disabled: True
7. Banner/ MyIT crashes
8. Student can't find a user in MyIT/ Banner
9. Xander : "What should they do?"
10. Dustin misspells Kubota
11. User asks if EMU provides licenses for [insert software here]
12. Someone needs a DUO bypass for a week
13. User needs to call Records and Reg
14. Parent calls on behalf of their kid
15. Users and their parents not understanding EBill
16. Phishing email went out
17. Printer on campus is broken
18. "User will be coming in person"
19. Xander puts something very vague in chat
20. Someone asks about a ticket without linking it and just puts the ticket #
21. Pray-Harrold plumbing issue
22. Sahil asks about VPN access
23. "Check their SAAADMS in Banner"
24. Apple Mail app issue
25. Darian gets sassy in chat
26. Someone needs a DUO bypass for a day
27. Sales call
28. User complains about getting hung up on
29. Dustin asks about obscure tickets in chat
30. "What is the exact error?"
31. "Is _____ in ASM?"
32. Someone doesn't go on floater and gets a call
33. Xander leaves a ticket in New
34. Gmail app issue
35. Taven asks for help (rare)
36. Cam acts like a subject matter expert
37. TDX crashes
38. User asks for a supervisor
39. User thinks we are a computer store
40. Google challenge
41. "Can someone come to the front desk"
42. Aric brings in Doughnuts
43. Z Drive Issue
44. "What COS are they?"
45. Long gets a stupidly difficult call
46. User can't connect to campus WiFi
47. Student puts in chat that their call dropped
48. "NetID?"
49. Rufaida drops a call
50. Something Apple related that only Em understands
51. Papercut Issue
52. Someone asks for a TDX account to be made
53. Rufaida gets stuck on "Call Not Answered"
54. Computer gets misplaced/ lost
55. User calls before being readmitted and tries to get into their account
56. Someone calls for something that should be handled by Phys Plant
57. Chris says something in chat
58. User doesn't understand the new VPN
59. Xander forgets how to do a basic part of their job
60. Front desk student is working remote
61. "Clear cookies and cache"
62. Debbie mention
63. Carter takes a lunch
64. User needs to call Admissions
65. User submits a ticket and puts their job title or their name title for the ticket title
66. Adobe Issue
67. User cries about losing their email and says they have important info on it
68. Lockdown Browser
69. Financial Aid site issue
70. Someone drops off a laptop with a broken screen
71. Xander asks about something obvious
72. Cam sits on "Project" or something similar
73. Aric helps with something oddly specific
74. Alumni calls asking to get their transcripts
75. Janitors come in to the office
76. Someone goes on floater early
77. User has an expired password but can still login to things
78. Xander is passive aggressive
79. Microsoft Office Issue
80. Nic has abysmal grammar/ spelling
81. Major system outage
82. Starfish issue
83. SOAR event calls
84. Ron Woody sends a mass email
85. Darian reacts with 🦗
86. User calls for an issue that is NOT handled by IT
87. Bitlocker
88. Parent calls trying to get into their kid's account
89. Paper run
90. "Bomgar?"
91. "My Banner isn't working, can someone verify ____"
92. Sahil forgets how to do a basic part of their job
93. WEMU asks for help
94. User calls back and asks for a specific student
95. COS4 user complains about account termination
96. Someone asks for advice on an issue with zero context
97. "Verified?"
98. User is told to come in person for an easy issue
99. User calls while driving
100. "Setting a temp password for _____"
101. Dustin takes a lunch
102. jlove20 calls
103. DUO phone # update
104. Classroom call