EMU IT Help Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Bitlocker
2. Rufaida drops a call
3. Chris says something in chat
4. "Can someone come to the front desk"
5. Turjo gets a difficult call
6. Classroom call
7. Darian gets sassy in chat
8. Papercut Issue
9. Banner/ MyIT crashes
10. User complains about getting hung up on
11. Cam sits on "Project" or something similar
12. Pray-Harrold plumbing issue
13. Xander leaves a ticket in New
14. Someone asks for a TDX account to be made
15. User thinks we are a computer store
16. "My Banner isn't working, can someone verify ____"
17. Someone asks about a ticket without linking it and just puts the ticket #
18. Xander asks about something obvious
19. Carter takes a lunch
20. TDX crashes
21. Dustin takes a lunch
22. Printer on campus is broken
23. Sales call
24. "What is the exact error?"
25. Major system outage
26. Google challenge
27. User asks for a supervisor
28. User submits a ticket and puts their job title or their name title for the ticket title
29. User calls before being readmitted and tries to get into their account
30. Xander is passive aggressive
31. "Is _____ in ASM?"
32. Phishing email went out
33. Software/site we do not manage having an outage
34. User asks if EMU provides licenses for [insert software here]
35. Computer gets misplaced/ lost
36. User is told to come in person for an easy issue
37. Ron Woody sends a mass email
38. Lockdown Browser
39. Debbie mention
40. Taven asks for help (rare)
41. "Setting a temp password for _____"
42. "User will be coming in person"
43. Someone needs a DUO bypass for a day
44. User doesn't understand the new VPN
45. Parent calls trying to get into their kid's account
46. "Bomgar?"
47. jlove20 calls
48. Student puts in chat that their call dropped
49. WEMU asks for help
50. User calls back and asks for a specific student
51. User thinks we are still in Halle
52. Dustin misspells Kubota
53. Someone in chat asking if a ticket was made
54. Emeritus call
55. Janitors come in to the office
56. User can't connect to campus WiFi
57. Front desk student is working remote
58. Someone goes on floater early
59. "NetID?"
60. Someone calls for something that should be handled by Phys Plant
61. Someone needs a DUO bypass for a week
62. Someone drops off a laptop with a broken screen
63. Apple Mail app issue
64. User calls for an issue that is NOT handled by IT
65. Gmail app issue
66. COS4 user complains about account termination
67. User has an expired password but can still login to things
68. Nic has abysmal grammar/ spelling
69. Xander : "What should they do?"
70. Adobe Issue
71. User needs to call Admissions
72. Z Drive Issue
73. Login Disabled: True
74. Paper run
75. Dustin asks about obscure tickets in chat
76. Parent calls on behalf of their kid
77. User needs to call Records and Reg
78. SOAR event calls
79. Xander forgets how to do a basic part of their job
80. Aric brings in Doughnuts
81. Sahil asks about VPN access
82. User cries about losing their email and says they have important info on it
83. Student can't find a user in MyIT/ Banner
84. Cam acts like a subject matter expert
85. Something Apple related that only Em understands
86. Aric helps with something oddly specific
87. "What COS are they?"
88. Starfish issue
89. "Check their SAAADMS in Banner"
90. Rufaida gets stuck on "Call Not Answered"
91. Financial Aid site issue
92. Users and their parents not understanding EBill
93. Someone doesn't go on floater and gets a call
94. Microsoft Office Issue
95. DUO phone # update
96. User calls while driving
97. Someone asks for advice on an issue with zero context
98. Long gets a stupidly difficult call
99. Sahil forgets how to do a basic part of their job
100. Alumni calls asking to get their transcripts
101. "Clear cookies and cache"
102. "Verified?"
103. Darian reacts with 🦗
104. Xander puts something very vague in chat